Rita received 360-degree feedback from colleagues at FRISS regarding her performance as the HR professional. She received both positive feedback and tips for improvement. Positives included her commitment to FRISS and employees, acting as a coach and contact point, and taking on responsibilities. Areas for improvement included managing her temper when under pressure, being less wordy in emails, and prioritizing tasks to reduce workload and potential stress. Rita's self-assessment mirrored many of these points and her takeaways focused on maintaining her positive attitude, managing her workload and communication style.

1. 360 feedback Rita V.
April 2017

2. Pictures

3. Three tops from Jeroen
 We care and Drive: Rita is committed to
FRISS and to her employees and has
apparently an endless supply of energy
 Coach and contact point for employees:
people easily contact you and you help
people developing themselves
 Takes a huge amount of ballast from my
plate, including Works Council and
FRISS Financial Participation Plan

4. Three tips from Jeroen
 Rita can be snippy when the pressure is
too high. Recently we saw some
examples where you had a short fuse.
 Being to elaborate, particularly in
emails. You are more effective when
you keep things short and sweet.
 Do not feel passed by or attacked but
trust your added value

5. Three tops by Christian
 Listening & giving positively critical feedback in difficult
conversations
– You're a coach
– You are able to switch between roles HR / Coach
– In emotional conversations, you still are able to react positively critical
when needed
 Trustee for staff and ‘conscience’ for the MT
– You have a sense of justice upon which I can reflect my own actions
– You are honest and trustworthy
 Your positive drive & attitude
– Personal situation – you continued working, no matter what
– You also give feedback to people if they expect business that is not
‘standard’
– You also think along with FRISS on topics outside HR

6. Three tips by Christian
 How to organize / automate your work smarter: time vs
effectiveness
– Concentrate on matters that add value and try to minimize
administrative tasks
 Count up to 10
– You can be explosive / emotional when you have too much
work
– Stay professional
– If you have a structural problem, then organize a solution
 Try to grab the role of sparring partner more. You have a lot
of knowledge of which we can benefit and your coaching
skills are very valuable. You are already taking a lot of
initiative.

7. Three tops from Marc
 Ethical & Justice: You are a kind of conscience and
‘balance keeper’. This creates a sense of honesty and
security ... .. conditions for ‘action’.
 It’s nice talking with you: You can listen very well and
can also relativize things when someone needs it.
 Creative / Stimulating: You are full of ideas and
initiative. Perhaps there is not enough space at work
to really get the benefit out of it, but the ‘FRISS-as-a-
person’ meetings opened my eyes, for example, and
made a significant contribution to the position of the
entire company (not just on the recruitment side)

8. Three tips from Marc
 Messy: You see the trunk line super sharp. But on
details you make sloppy mistakes. After that, you
always correct them yourself. But this will cost you
extra time and energy.
 Impact: You may be more demanding. You have
enough communication styles to achieve the desired
effect ... .. but not when your head is steamed up
already 
 Time Management: ‘Said the best planner ever ’

9. Feedback from Roos
Three tops
1. Works hard without ever
complaining
2. Flexible employability -
from writing policy
statements and advising
MT to administrating the
smallest details e.g.
leasing, salaries etc.
3. Helps others to develop
themselves (in the role of
trust person or coach or
sparring partner)
Three tips
1. Say where your limits are
and share them with us
2. What do you really like?
Where is your added
value? Work on that,
develop a FRISS HR
vision
3. Express your
disappointment rather
face-to-face then
otherwise

10. Feedback from Ralf
Three tops
1. If you do what
you like, you can
move mountains
2. Genuine interest
in others (me)
3. Hardball
Three tips
1. Small mistakes,
big impact
2. Temper, temper
3. Don’t work too
hard

11. Feedback from Marloes
Three tops
 HR professional: HR
expertise and has
given HR a face at
FRISS
 Tough cookie: dares
to participate in
difficult conversations
 Commitment: gives
standard 110%, gives
a lot of emotion and
energy
Three tips
 Feels rapidly attacked:
emotion often carries the
headline
 Woolly: writing long emails,
while FRISS colleagues
have an 'attention span' of
just one paragraph
 Unreachable: sometimes
you are so drowned away in
your own laptop screen,
that colleagues not always
dare contacting you

12. Self-assessment
Three tops
1. Honestly & open
2. Accomplished HR
professional (with
a writing talent)
3. Positive attitude,
no matter what
 I’m a tough
woman to kill
Three tips
1. I may feel personally
attacked, whereas such is
not going on
2. Sometimes, I can push
(too) hard
3. Be attentive for the
proportion between
general versus detail &
rather communicate face-
to-face then otherwise

13. Take aways by Rita:
1. Keep my positive attitude
2. Keep faith in myself and
have trust in my
professionality
3. Be attentive of my temper
and be less snippy when
(very) busy  reduce
workload
(prioritize/automate/
delegate)
4. Communicate less by
email and more face-to-
face.