Coaching, managing upwards, Understanding your boss,

1. STRONG MESSAGE COACHING
WEBINARS
HOW BEST TO MANAGE UPWARDS
Mario Denton (MeCon, MBA, PhD)
Let's network. Tel (w) + 27(0) 82 88 29903.
E-mail address: marden@mweb.co.za
Website: http://www.thestrongmessage.com/

2. WEBINARS: Why this new trend in
coaching?
 Learn the answers to key questions in
each webinar.
 Additionally, we will discuss how you can
practically apply these newly found
challenges in the workplace.
 The emphasis will be on solutions and not
selling any program.

3. STRONG MESSAGE: Series of Coaching
webinars
1: How do we manage upwards?
2: Engagement: The real challenges to close the gap
3: Character and Competency Based Behavioural Interviewing Skills
4: Identifying and overcoming managerial diseases: energy wasters,
takers and givers in the workplace
5: The Psychological Contract: The unwritten contract of employment
6: Courageous Conversations: How best to do this?
7: Optmising Human Potential through developing emotional IntelligenceLatest trends of development
8: Facilitating perpetual change in Turbulent times
9: Seven deadly work habits and discover how to overcome and to replace
it
10: Entrepreneurship that prospers
11: The C3 Concept™ : Character plus Competency equals consistency
12: Character-based Leadership- The ultimate model

4. WEBINARS: Why this new trend in
coaching?
Benefits of attending
What will the cost be for the annual
series of 12 sessions: R500
Good news: Your first two sessions
will be free
Bonus: Electronic PDF booklet on
career Seasons

5. Question Box
What is the most important thing you
want to learn from today’s webinar?

6. What is in it for me by attending
this webinar
 What are the things you can use to
fully understand your boss and also his
or her design?
What do you mean and include by
having a Psychological contract?
I don’t trust him, our values clash and I
believe a 360degree assessment is the
way to go to set things straight: Do you
have any practical ideas on how best to
do this?

7. Managing Your Boss
by John J. Gabarro and John P. Kotter
Harvard Business Review Article
THE FACT IS, BOSSES NEED COOPERATION, RELIABILITY, AND HONESTY
FROM THEIR DIRECT REPORTS.. IF THE RELATIONSHIP BETWEEN YOU AND
YOUR BOSS IS ROCKY, THEN IT IS YOU WHO MUST BEGIN TO MANAGE IT.
WHEN YOU TAKE THE TIME TO CULTIVATE A PRODUCTIVE WORKING
RELATIONSHIP—BY UNDERSTANDING YOUR BOSS’S STRENGTHS AND
WEAKNESSES, PRIORITIES, AND WORK STYLE—EVERYONE WINS.

8. PRE -TEST: DO YOU KNOW YOUR BOSS
 How does your boss set out his
expectations of you?
 How does your boss like to receive
information?
 How does your boss communicate
disappointment?
 How does your boss give out praise?
 How does your boss handle bad news
or unexpected events?

9. How does your boss set out his
expectations of you?

10. How does your boss like to
receive information?

11. How does your boss communicate
disappointment?

12. How does your boss give out
praise?

13. How does your boss handle bad news
or unexpected events?

14. What areas of friction did
you identify? What will you
do to minimize that friction?

15. What are two of your boss’s
managerial weaknesses?

16. Describe a recent situation in which you
made your boss look good, or made it easy
for him or her to manage you.

17. In what ways can you compensate for
your boss’s managerial weaknesses in
order to help him or her out?

18. Q1: What is your experience in
managing your boss
Good
Bad
Career Limiting
Be careful
Don’t get involved
Just accept the status quo

19. 1. YOU NEED TO UNDERSTAND EACH
OTHER’S DESIGN

20. Knowing your boss
 2. YOU NEED TO UNDERSTAND EACH
OTHER’S PERSONAL VALUES
 3. YOU NEED TO UNDERSTAND WHAT IS
KEEPING YOUR BOSS AWAKE AT NIGHT
ABOUT THE ORGANISATION AND HIS
JOB

21. Knowing your boss
 4. YOU NEED TO UNDERSTAND HOW
YOU WILL DEAL WITH CONLICT AND
MISUNDERSTANDING

22. The Heartbeat exercise

23. Knowing your boss
 5. YOU NEED TO UNDERSTAND
THE DEMOTIVATORS
 6. YOU NEED TO MAKE DEPOSITS
IN HIS OR HER LIFE
 7. YOU NEED TO UNDERSTAND
EACH OTHERS STRENGTHS
STRENGTHS

24. YOU NEED TO HAVE AN EYE BALL
SESSION FROM TIME TO TIME

26. Call for action: Your Next
Step …
What do you need to start, stop or do
differently
What are the two things that you will
do with this webinar knowledge?

27. Next Webinar Topic:
Engagement: The real challenges and how
to take control of disengagement
 What are the reasons why employees move
from fully engaged to a situation that they
move towards disengagement?
 How do we measure engagement and can
you give me some indicators?
 Fixing it: What are the best practices that you
can share with us on this topic?

28. Benefits of attending
The workplace is rapidly changing
and information needs to be
customised in order to meet the
diverse needs of all organisations.
Coaching webinars have a very
important place in the workplace.
Please submit your questions as we
carry on

29. What will the cost be for the annual
series of 12 sessions: R500
A one hour session with qualified
coach is often between R 1000 and
R2500 per session.
Think about a day seminar and on
average it differ between easily
R3500 till about R5500 and it is often
a monologue.
Participants will also get the slides
and support material afterwards