This document summarizes a presentation about the top 3 business trends to embrace for immediate impact: 1) Upskill by training employees on new technologies as technology changes faster than humans can adapt, 2) Mobilize by adopting advanced mobile services which can improve productivity and benefit the economy, and 3) Digitize business processes like marketing and sales/customer journeys through automation and cloud applications. By 2020, cloud computing will account for half of all IT spending and most interactions will occur on social media and video. Embracing digital transformation and these trends requires focusing on people, collaborating, and committing to change.
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
3 tendances à adopter pour un impact immédiat sur votre organisation
1. Conférence sur la Transformation
Numérique par le Cloud
The Cloud Digital Transformation Summit
Montréal, 16 juin 2016 – Montreal, June 16 2016
Présenté par
2. 3 TENDANCES À ADOPTER POUR UN IMPACT
IMMÉDIAT SUR VOTRE ORGANISATION
TOP 3 BUSINESS TRENDS TO EMBRACE FOR
IMPACT NOW
Vu Ngo
President
C3 Insight Group
13. Tech-savvy SMBs create 2X
as many
jobs and
grow their revenues
15% faster.
Source: Conference Board of Canada
14. In 2016, people investment out weights
technology investment in Canada
Source: BDC, 2016
15. Yet Canada still does not invest enough, productivity
gap continues to grows btw Canada & US
$1 $2
$5000 $20,000Information, Cultural, Professional, Scientific and
Technical Industries IT Per Employee Annual Spend
28. Embracing the challenge
1. Center your transformation
on people based outcomes
2. Collaborate – You don’t
know what you don’t know
3. Commit to change and all
the unknown that comes
with it
29. MERCI / THANK YOU
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Conférence sur la Transformation Numérique par le Cloud
The Cloud Digital Transformation Summit
Présenté par
Editor's Notes
Twenty years ago, desktop computing was the norm.
The Internet was still new and the idea of online commerce was nascent.
Hindsight gives us great perspective on what is going on today with the emergence of Cloud.
In five short years, the global IT spend on cloud will grow from 5% of the overall IT budget to 50%. (Goldman Sachs, Gartner, IDC)
This tells us that Cloud has past the technology adoption chasm and moved into the mainstream where we will see an accelerated adoption of Cloud.
By next year 70% of CIOs will adopt a cloud-first strategy. Today 90% of net-new commercial apps are designed and built for the Cloud (IDC)
In enterprise B2B environments, smartphones are nearing saturation which you would expect but by 2020 the global smartphone penetration will reach 4 in 5 people.
Today, 50% of global internet usage comes from mobile phones – that’s a significant tipping point.
For us, mobile is important because it lets us reach new end users. Mobile reaches 80% of non-desk workers.
Put another way, mobile has expanded our reach to provision technology beyond the office.
Source: PEW Research Center, eMarketer, KPCB Internet Trends - 2015
More and more devices are being connected over the Internet – This trend is called the “Internet of Things” or IoT for short.
This is a direct result of the falling cost and availability of cheap broadband internet and the availability of devices that are “wifi” enabled. All these devices can connect to and communicate with your phone. It’s a perfect storm for the growth of connecting all and everything.
Analyst debate over the number of connected devices by 2020. It ranges from a low of 26 billion devices to as much as 100 billion.
Most estimate fall into the 50 billion connected devices range. (Gartner, IDC, Erricsson)
There is no question the influence that social media has on our lives – but where business is concerned we tend to draw a line in the sand.
Social media has significantly impacted our business. 90% of buyers trust peer recommendations over branded companies. Video in particular YouTube is a significant source of education and resource - By 2018 video will account for over 2/3 of mobile usage.
Forrester released a study earlier in the year where they found:
- 74% of B2B buyers research at least one-half of their work purchases online and
- 30% of these B2B buyers make their transaction online – this percentage nearly doubling to 56% by 2017.
Forrester research also confirms research from CEB that states almost 50-60% of the sale cycle is completed before the buyer even touches a sales person.
Forrester goes further to quantify this by 2020, 22% of B2B Sales jobs will be eliminated as Enterprise purchases taking place online removes the need for the traditional B2B sales person. They are being replaced by Search Engines, YouTube, websites etc.
Before we dig into each of the IT trends – I want to pose a question to each and every one of you.
You see the dramatic changes that has occurred in the past 20 years. We went from desktop to smart phones. We went from an analog lifestyle to a pure digital one.
So I ask you – “What would you do if you knew the changes that are coming in the next 5 years will be greater than the last 20 years?
Let’s talk more about this.
Given that SMEs are the lifeblood of the Canadian economy — accounting for almost 90% of employment46
and more than half of the national GDP — raising their digital adoption rates is paramount to Canada’s
capacity to compete in the digital economy.
It ain't about the tools, it's about what they enable us to do with other humans!!
As of 2011, Canada’s business investment in ICT per worker was slightly more than half of the U.S. level.43
Additionally, ICT investment in Canada in recent years has grown at less than half of the U.S. rate, which
suggests a growing gap between the two countries.44 Part of the challenge is that digital technology adoption
requires more than just investment in technology — it also requires upgrades in business processes, digital
skills and technology management expertise.
SB investment nationally is $41K and in QC it's $25K or 60% of the national average
In particular, Canada invested US$5,309 in IT per worker in 2013 ininformation and cultural industries, while the United States invested a massive US$20,417 in ITper worker.
CSLS - Center for the Study of Living Standards ICT report 2016 -
In particular, Canada invested US$5,309 in IT per worker in 2013 in
information and cultural industries, whilethe United States invested a massive US$20,417 in IT
per worker.
Additionally, ICT investment in Canada in recent years has grown at less than half of the U.S. rate, which
suggests a growing gap between the two countries.44 Part of the challenge is that digital technology adoption
requires more than just investment in technology — it also requires upgrades in business processes, digital
skills and technology management expertise.
As of 2011, Canada’s business investment in ICT per worker was slightly more than half of the U.S. level.43
Gap is growing not only from the amount spent but the growth in spending. Investment in Information and communication technology or ICT is growing at half of what it is in the US.
New generation, they can’t live without their mobile devices – changing the SB drives productivity
University are increasing the use of technology and going into the workplace
The 2014 study showed that 55% of Canadians owned a smartphone. In 2015, the penetration rate grew to 68%, representing a year-over-year growth of 24% (see Figure 1). This gain in smartphone owners is a significant one that demonstrates how quickly the mobile revolution is progressing.
We recently published two new Perspectives reports that provide in-depth data and insights about the state of SMB mobile solution adoption. These reports tell an interesting story: While 55% of small and 65% of medium businesses view mobile solutions as critical to their businesses, and as mobile budgets continue to rise, SMBs are challenged by high data service costs, uncertainty about which solutions are the right fit for their businesses, security and management concerns, and integration.
The first, SMB Adoption Trends and Requirements: Mobile Applications, examines SMB drivers, challenges, requirements and future implications for SMB adoption and of mobile applications. Some of what we learned includes:
84% of small and 87% of medium businesses view mobile apps as complementary to traditional business applications, and a majority envision that mobile apps will replace some traditional applications.
Employee use of mobile collaboration apps is ubiquitous, and adoption of mobile business apps jumped 9% in small and 5% in medium business from 2013 to 2014.
SMBs are rapidly adopting customer-facing mobile websites and apps to help attract new customers, respond faster to external constituents and keep up with the competition.
Security concerns, development and deployment costs, and lack of a strong business case are preventing SMBs from implementing more mobile apps.
In 2020 there will be 7.6B people connected to 50B devices.
The 2014 study showed that 55% of Canadians owned a smartphone. In 2015, the penetration rate grew to 68%, representing a year-over-year growth of 24% (see Figure 1). This gain in smartphone owners is a significant one that demonstrates how quickly the mobile revolution is progressing.
We recently published two new Perspectives reports that provide in-depth data and insights about the state of SMB mobile solution adoption. These reports tell an interesting story: While 55% of small and 65% of medium businesses view mobile solutions as critical to their businesses, and as mobile budgets continue to rise, SMBs are challenged by high data service costs, uncertainty about which solutions are the right fit for their businesses, security and management concerns, and integration.
The first, SMB Adoption Trends and Requirements: Mobile Applications, examines SMB drivers, challenges, requirements and future implications for SMB adoption and of mobile applications. Some of what we learned includes:
84% of small and 87% of medium businesses view mobile apps as complementary to traditional business applications, and a majority envision that mobile apps will replace some traditional applications.
Employee use of mobile collaboration apps is ubiquitous, and adoption of mobile business apps jumped 9% in small and 5% in medium business from 2013 to 2014.
SMBs are rapidly adopting customer-facing mobile websites and apps to help attract new customers, respond faster to external constituents and keep up with the competition.
Security concerns, development and deployment costs, and lack of a strong business case are preventing SMBs from implementing more mobile apps.
While the U.S. did not lead global markets in terms of amount of time spent on social media networks, it was far and away the highest consumer of monthly data, spending the most time per day on their phones with a staggering 4.7 hours. Considering that the average American is awake for just over 15 hours a day (seeing as we sleep for an average of eight hours and 42 minutes), this means that we spend approximately a third of our time on our phones. Sure, using your smartphone isn’t mutually exclusive with completing other activities, but still, 4.7 hours is a significant chunk of the day.Read more: http://www.digitaltrends.com/mobile/informate-report-social-media-smartphone-use/#ixzz4BC4Cx1PH Follow us: @digitaltrends on Twitter | digitaltrendsftw on Facebook
There is a clear connection between digital transformation and revenue growth. Fast growing small and midsize firms with 10%+ annual revenue are significantly more likely to indicate major progress towards transformation than slower growing firms. Over half of fast growing small and midsize firms are actively engaged with digital transformation. Using technology to automate functions and optimize processes is clearly associated with performance gains.
The way to manage many of these head winds is to begin to:
Educate yourself on what’s happening with your customers and the market
Commit to challenging convention for producing a faster and better outcome for your customer
Collaborate across the organization. As complexity of technology grows, the need to collaborate increases.
Continue to engage the Cloud team to integrate Cloud into your thinking and execution