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DIGITALE TRANSFORMATION IN DER PRAXIS
Digitale Transformation – Chancen und Nutzen Céline Kreyenbühl
Digitalisierung in der Praxis Christian Denzler
Digitalisierung von Eingangsprozessen André Schmid
CRM als Unternehmensprozess-Plattform Christian Denzler
Céline Kreyenbühl, Microsoft Switzerland
AnalyticsData Cloud
Digital transformation is the next industrial revolution
Industrial Revolution 4.0
Steam, water,
mechanical
production
equipment
Division of labor,
electricity, mass
production
Electronics,
IT, automated
production
Blurring the
physical and
the digital
divide
1784 1870 1969 2016
Digital Masters perform better
FASHIONISTAS
Revenue: +6%
Profitability: -11%
Market Value: -12%
DIGITAL MASTERS
Revenue: +9%
Profitability: +26%
Market Value: +12%
Revenue: -4%
Profitability: -11%
Market Value: -7%
BEGINNER
Revenue: -10%
Profitability: +9%
Market Value: +7%
CONSERVATIVE
DigitalCapability
Leadership Capability
+9%
Revenue
Creation
+12%
Market
Valuation
+26%
Profitability
Digital transformation is inevitable & mandatory
of the world’s economy
will be digital by 2020
25%
Organizations mature in their journey
generate
100M+ more operating
income
than those that lag behind
Organizations can’t
transform to digital
unless people do
Top of mind for
business leaders and
their digital
transformation
Leaders embrace
digital-first to fast track
transformation
Harness information
to change the way you
do business
Digital transformation =
Cultural shift
technology problem 1
RIGHT SKILLS
The most commonly cited
barrier to digitization for most
CIOs 2
shortage
of CIOs with hiring plans are in
search of people with combined
42%
TECH BUSINESS
+backgrounds 4
Most important
decision
CEOs must
make in
2016 is to $
invest in data
science
development 5
of the respondents
identified IoT
initiatives — and
related machine-to-
machine and telematics projects — as
new areas of spending for the year ahead 8
29%
30%By the end of 2016,
of businesses will have begun monetizing
their information assets, which is fueling
an information-driven
economy targeted at
$156B9
1 Forrester Research. The race to digital mastery is on in 2016. Forrester.
November 11, 2015.
2 Andy Rowsell-Jones, et al. 2016 CIO Agenda: Global Perspectives on
Building the Digital Platform. Gartner. February 23, 2016.
3 Matthew W. Cain and Paul Miller. Recipe for Digital Workplace Execution:
Transform the Employee Experience. Gartner. March 3, 2016.
7 John Dodge. Who’s in charge of AI in the enterprise? CIO. February 15, 2016.
8 Beth Stackpole. Forecast 2016: 5 fast-track trends to tackle now
(and one to ignore). CIO. December 1, 2015.
9 Mike J. Walker, et al. Top 10 Strategic Technology Trends for 2016:
Information of Everything. Gartner. February 26, 2016.
4 Beth Stackpole. Forecast 2016: 5 fast-track trends to tackle now
(and one to ignore). CIO. December 1, 2015.
5 Ken McGee and Mark Raskino. The Most Important Digital Business Decision
Senior Executives Must Make in 2016. Gartner. February 16, 2016.
6 Marcus Shingles et al. Tech Trends 2016: Innovating in the digital era.
Deloitte. February 22, 2016.
in savings garnered for U.S. enterprises 5
Digitalization drives
down costs
Digital transformation
and cost savings
priorities
Investments in
innovation pay off
in efficiency
Future-ready your
workforce through
digital literacy
1 James Manyika. Digital America: A tale of the haves and have-mores. McKinsey.
January 12, 2016.
2 £10bn saved in 2012/13: Efficiency and reform 2012/13 summary report,
UK Cabinet Office, 2013.
3 Susan Lund et al. Managing talent in a digital age. McKinsey. February 29, 2016.
7 Bill Snyder. The 6 Hottest New Jobs in IT. CIO. March 7, 2016.
8 James Manyika. Digital America: A tale of the haves and have-mores.
McKinsey. January 12, 2016.
9 Gavin Tay and Achint Aggarwal. Examining the Promise and Progress of
Digital Workplace Programs Globally. Gartner. January 27, 2016.
4 Marcus Shingles et al. Tech Trends 2016: Innovating in the digital era.
Deloitte. February 22, 2016.
5 John Dodge. Who’s in charge of AI in the enterprise? CIO. February 15, 2016.
6 Jim Rapoza. Rounding Up Virtual Machine Sprawl With Private Cloud.
Aberdeen. January 4, 2016.
Digital labor
platforms can:
increase
output by
9%
reduce
employee-related
costs by
7%3
57%
OPERATIONS
Global IT budgets:
16%
INNOVATION 4
AIBy 2018:
½By 2020:
60Bin savings garnered
for U.S. enterprises5
of all apps developed
will incorporate
artificial intelligence
30%By 2018,
of organizations will formalize
workforce digital literacy strategies
to improve business outcomes and
employee engagement 9
TECHNOLOGIES
are moving faster than the EXPERTISE
needed to exploit them can
be disseminated to
the workforce 7
Digitization of
labor, capital,
and multifactor
productivity
Combined
annual impact:
$1.6T - $2.2 T
by 2025 1
BASELINE
PROJECTIONS
+6% - 8%US GDP
Jobs of Tomorrow
Aka.ms/futureproof
Jobs of Tomorrow
Aka.ms/futureproof
in savings garnered for U.S. enterprises 5
Digitalization drives
down costs
Digital transformation
and cost savings
priorities
Investments in
innovation pay off
in efficiency
Future-ready your
workforce through
digital literacy
1 James Manyika. Digital America: A tale of the haves and have-mores. McKinsey.
January 12, 2016.
2 £10bn saved in 2012/13: Efficiency and reform 2012/13 summary report,
UK Cabinet Office, 2013.
3 Susan Lund et al. Managing talent in a digital age. McKinsey. February 29, 2016.
7 Bill Snyder. The 6 Hottest New Jobs in IT. CIO. March 7, 2016.
8 James Manyika. Digital America: A tale of the haves and have-mores.
McKinsey. January 12, 2016.
9 Gavin Tay and Achint Aggarwal. Examining the Promise and Progress of
Digital Workplace Programs Globally. Gartner. January 27, 2016.
4 Marcus Shingles et al. Tech Trends 2016: Innovating in the digital era.
Deloitte. February 22, 2016.
5 John Dodge. Who’s in charge of AI in the enterprise? CIO. February 15, 2016.
6 Jim Rapoza. Rounding Up Virtual Machine Sprawl With Private Cloud.
Aberdeen. January 4, 2016.
Digital labor
platforms can:
increase
output by
9%
reduce
employee-related
costs by
7%3
57%
OPERATIONS
Global IT budgets:
16%
INNOVATION 4
AIBy 2018:
½By 2020:
60Bin savings garnered
for U.S. enterprises5
of all apps developed
will incorporate
artificial intelligence
30%By 2018,
of organizations will formalize
workforce digital literacy strategies
to improve business outcomes and
employee engagement 9
TECHNOLOGIES
are moving faster than the EXPERTISE
needed to exploit them can
be disseminated to
the workforce 7
Digitization of
labor, capital,
and multifactor
productivity
Combined
annual impact:
$1.6T - $2.2 T
by 2025 1
BASELINE
PROJECTIONS
+6% - 8%US GDP
Digital transformation
Digital transformation
Building better, stronger
engagements by
harnessing data
representing a complete
view of your customer, then
drawing actionable
intelligence, predictive
insights that can deliver
personalization at scale.
Empowering employees
with tools that fuel
collaboration and
productivity, while
mitigating the risks that
come with providing
freedom and space to
employees.
Optimizing operations to
reshape customer
relationships and service
models by gathering data
across a wide, dispersed set
of endpoints, and drawing
insights through advanced
analytics that can be used
to introduce improvements
on a continuous, real time
basis.
Reinventing products,
services and business
models using digital
content to capitalize on
emerging revenue
opportunities..
Microsoft is focused on empowering every individual and every organization to
achieve more through digital transformation.
Engage your
customers
Empower your
employees
Optimize your
operations
Transform
your products
Best of Swiss Apps 2016 –
Gold Medal Winners
Project Client Category
Cave Zen Marco Krapf Young & Wild
FC Basel 1893 -
Nachwuchs Apps
FC Basel 1893 Enterprise
Gottardo 2016 Gottardo 2016 Campaigns
Houston TPF Innovation
Late Shift CtrlMovie AG Games
myCSS App CSS Versicherung User Experience
myCSS App CSS Versicherung Business
SARAH - all in one
Smart Home System
hubware AG Internet of Things
SBB Mobile vNext SBB AG Usability
SBB Mobile vNext SBB AG Design
Teleboy TV
Teleboy - Future TV
AG
Functionality
Allgeier (Schweiz) AG - 01 Keynote Microsoft
Allgeier (Schweiz) AG - 01 Keynote Microsoft
Allgeier (Schweiz) AG - 01 Keynote Microsoft

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Allgeier (Schweiz) AG - 01 Keynote Microsoft

  • 1. www.allgeier.ch DIGITALE TRANSFORMATION IN DER PRAXIS Digitale Transformation – Chancen und Nutzen Céline Kreyenbühl Digitalisierung in der Praxis Christian Denzler Digitalisierung von Eingangsprozessen André Schmid CRM als Unternehmensprozess-Plattform Christian Denzler
  • 4. Digital transformation is the next industrial revolution Industrial Revolution 4.0 Steam, water, mechanical production equipment Division of labor, electricity, mass production Electronics, IT, automated production Blurring the physical and the digital divide 1784 1870 1969 2016
  • 5. Digital Masters perform better FASHIONISTAS Revenue: +6% Profitability: -11% Market Value: -12% DIGITAL MASTERS Revenue: +9% Profitability: +26% Market Value: +12% Revenue: -4% Profitability: -11% Market Value: -7% BEGINNER Revenue: -10% Profitability: +9% Market Value: +7% CONSERVATIVE DigitalCapability Leadership Capability +9% Revenue Creation +12% Market Valuation +26% Profitability
  • 6.
  • 7. Digital transformation is inevitable & mandatory of the world’s economy will be digital by 2020 25% Organizations mature in their journey generate 100M+ more operating income than those that lag behind
  • 8.
  • 9. Organizations can’t transform to digital unless people do Top of mind for business leaders and their digital transformation Leaders embrace digital-first to fast track transformation Harness information to change the way you do business Digital transformation = Cultural shift technology problem 1 RIGHT SKILLS The most commonly cited barrier to digitization for most CIOs 2 shortage of CIOs with hiring plans are in search of people with combined 42% TECH BUSINESS +backgrounds 4 Most important decision CEOs must make in 2016 is to $ invest in data science development 5 of the respondents identified IoT initiatives — and related machine-to- machine and telematics projects — as new areas of spending for the year ahead 8 29% 30%By the end of 2016, of businesses will have begun monetizing their information assets, which is fueling an information-driven economy targeted at $156B9 1 Forrester Research. The race to digital mastery is on in 2016. Forrester. November 11, 2015. 2 Andy Rowsell-Jones, et al. 2016 CIO Agenda: Global Perspectives on Building the Digital Platform. Gartner. February 23, 2016. 3 Matthew W. Cain and Paul Miller. Recipe for Digital Workplace Execution: Transform the Employee Experience. Gartner. March 3, 2016. 7 John Dodge. Who’s in charge of AI in the enterprise? CIO. February 15, 2016. 8 Beth Stackpole. Forecast 2016: 5 fast-track trends to tackle now (and one to ignore). CIO. December 1, 2015. 9 Mike J. Walker, et al. Top 10 Strategic Technology Trends for 2016: Information of Everything. Gartner. February 26, 2016. 4 Beth Stackpole. Forecast 2016: 5 fast-track trends to tackle now (and one to ignore). CIO. December 1, 2015. 5 Ken McGee and Mark Raskino. The Most Important Digital Business Decision Senior Executives Must Make in 2016. Gartner. February 16, 2016. 6 Marcus Shingles et al. Tech Trends 2016: Innovating in the digital era. Deloitte. February 22, 2016.
  • 10. in savings garnered for U.S. enterprises 5 Digitalization drives down costs Digital transformation and cost savings priorities Investments in innovation pay off in efficiency Future-ready your workforce through digital literacy 1 James Manyika. Digital America: A tale of the haves and have-mores. McKinsey. January 12, 2016. 2 £10bn saved in 2012/13: Efficiency and reform 2012/13 summary report, UK Cabinet Office, 2013. 3 Susan Lund et al. Managing talent in a digital age. McKinsey. February 29, 2016. 7 Bill Snyder. The 6 Hottest New Jobs in IT. CIO. March 7, 2016. 8 James Manyika. Digital America: A tale of the haves and have-mores. McKinsey. January 12, 2016. 9 Gavin Tay and Achint Aggarwal. Examining the Promise and Progress of Digital Workplace Programs Globally. Gartner. January 27, 2016. 4 Marcus Shingles et al. Tech Trends 2016: Innovating in the digital era. Deloitte. February 22, 2016. 5 John Dodge. Who’s in charge of AI in the enterprise? CIO. February 15, 2016. 6 Jim Rapoza. Rounding Up Virtual Machine Sprawl With Private Cloud. Aberdeen. January 4, 2016. Digital labor platforms can: increase output by 9% reduce employee-related costs by 7%3 57% OPERATIONS Global IT budgets: 16% INNOVATION 4 AIBy 2018: ½By 2020: 60Bin savings garnered for U.S. enterprises5 of all apps developed will incorporate artificial intelligence 30%By 2018, of organizations will formalize workforce digital literacy strategies to improve business outcomes and employee engagement 9 TECHNOLOGIES are moving faster than the EXPERTISE needed to exploit them can be disseminated to the workforce 7 Digitization of labor, capital, and multifactor productivity Combined annual impact: $1.6T - $2.2 T by 2025 1 BASELINE PROJECTIONS +6% - 8%US GDP
  • 13. in savings garnered for U.S. enterprises 5 Digitalization drives down costs Digital transformation and cost savings priorities Investments in innovation pay off in efficiency Future-ready your workforce through digital literacy 1 James Manyika. Digital America: A tale of the haves and have-mores. McKinsey. January 12, 2016. 2 £10bn saved in 2012/13: Efficiency and reform 2012/13 summary report, UK Cabinet Office, 2013. 3 Susan Lund et al. Managing talent in a digital age. McKinsey. February 29, 2016. 7 Bill Snyder. The 6 Hottest New Jobs in IT. CIO. March 7, 2016. 8 James Manyika. Digital America: A tale of the haves and have-mores. McKinsey. January 12, 2016. 9 Gavin Tay and Achint Aggarwal. Examining the Promise and Progress of Digital Workplace Programs Globally. Gartner. January 27, 2016. 4 Marcus Shingles et al. Tech Trends 2016: Innovating in the digital era. Deloitte. February 22, 2016. 5 John Dodge. Who’s in charge of AI in the enterprise? CIO. February 15, 2016. 6 Jim Rapoza. Rounding Up Virtual Machine Sprawl With Private Cloud. Aberdeen. January 4, 2016. Digital labor platforms can: increase output by 9% reduce employee-related costs by 7%3 57% OPERATIONS Global IT budgets: 16% INNOVATION 4 AIBy 2018: ½By 2020: 60Bin savings garnered for U.S. enterprises5 of all apps developed will incorporate artificial intelligence 30%By 2018, of organizations will formalize workforce digital literacy strategies to improve business outcomes and employee engagement 9 TECHNOLOGIES are moving faster than the EXPERTISE needed to exploit them can be disseminated to the workforce 7 Digitization of labor, capital, and multifactor productivity Combined annual impact: $1.6T - $2.2 T by 2025 1 BASELINE PROJECTIONS +6% - 8%US GDP
  • 14.
  • 15.
  • 17. Digital transformation Building better, stronger engagements by harnessing data representing a complete view of your customer, then drawing actionable intelligence, predictive insights that can deliver personalization at scale. Empowering employees with tools that fuel collaboration and productivity, while mitigating the risks that come with providing freedom and space to employees. Optimizing operations to reshape customer relationships and service models by gathering data across a wide, dispersed set of endpoints, and drawing insights through advanced analytics that can be used to introduce improvements on a continuous, real time basis. Reinventing products, services and business models using digital content to capitalize on emerging revenue opportunities.. Microsoft is focused on empowering every individual and every organization to achieve more through digital transformation. Engage your customers Empower your employees Optimize your operations Transform your products
  • 18.
  • 19. Best of Swiss Apps 2016 – Gold Medal Winners Project Client Category Cave Zen Marco Krapf Young & Wild FC Basel 1893 - Nachwuchs Apps FC Basel 1893 Enterprise Gottardo 2016 Gottardo 2016 Campaigns Houston TPF Innovation Late Shift CtrlMovie AG Games myCSS App CSS Versicherung User Experience myCSS App CSS Versicherung Business SARAH - all in one Smart Home System hubware AG Internet of Things SBB Mobile vNext SBB AG Usability SBB Mobile vNext SBB AG Design Teleboy TV Teleboy - Future TV AG Functionality