2. 1. PERSONAL DETAILS
Name: Zoe Parker
Address: 7 Hood Crescent, Caulfield North, Victoria 3161
Telephone: 0488 200 385 (mobile)
Date of Birth: 20 March 1967
Place of Birth: Yorkshire, England
2 COMPUTER EXPERIENCE
Current typing speed approx. 100wpm
Filesite / Worksite (document management system)
Microsoft Word 2010
Microsoft Powerpoint 2010
Microsoft Excel 2010
Microsoft Outlook
CMIS Accounting System
Hummingbird DM (Document Storage system)
Windows Vista
Elite Accounting system
Various e-billing systems ie Legal Panel Gateway, Serengeti
Intercall (Conference call service)
Interaction (Contact Management System
Winscribe (dictation system)
BigHand (dictation system)
Workshare Compare (document compare program)
Workshare Gaaiho (program to allow edits & changes to pdf docs)
OCR - (program to convert pdf to word or word to pdf
Rekoop timentry program for ipads & iphones
Lync phone system (as of February 2015)
LinkedIn program for professionals
3. PROFESSIONAL EDUCATION
1995 Associate Diploma of Business Studies in Legal Practice completed through
RMIT (Victoria University of Technology, Melbourne
1996 Legal Assistants Education Centre - Introduction to Litigation - Victoria
1996 Legal Assistants Education Centre - Legal Assistants Day (Achieving Goals,
Office Communication & Technology, Organisation)
2004 Became registered as Gym Instructor through VicFit.
3. 2004 Internationally registered as a Master Trainer through ISSA (International Sports
Science Association
2005 In-house training on Word XP, Excel XP, Powerpoint XP, Microsoft Visio, CMS
(accounting package (at Corrs Chambers Westgarth)
2005 St John’s Ambulance CPR and First Aid Level 2 training
2006 Post Rehabilitation Conditioning Specialist course completed through American
Academy of Health, Fitness and Rehabilitation Professionals
2006 Certificate of Nutrition (Healthy Eating Principles) through Beck Health & Nutrition
(received a high distinction)
2007 Cert IV registered as Personal Trainer with Fitnation
2007 Exercise for Rehabilitation Principles course completed through Fitnation
2007 Fitness Evaluation Techniques course completed through Fitnation
2007 Completed First Aid Level 2 course provided by Emergency First Aid (Melbourne,
Australia)
2007 Pharmacology for Fitness Professionals course completed through American
Academy of Health, Fitness and Rehabilitation Professionals
2010 Update of CPR & Level 2 First Aid
2011 Update of CPR & Level 2 First Aid
2012 Update of CPR & Level 2 First Aid
2013 Update of CPR & Level 2 First Aid
2014 Update of CPR & Level 2 First Aid
4. EMPLOYMENT HISTORY
Current Employer: DLA Piper Australia
Employment Period 4 years (to date)
Job Title Senior PA
Area of Work Corporate & Tax area predominantly (but since February 2015 as all
legal PA’s will be part of a Hub team at DLA, which is a central secretarial
hub, I have some experience also doing real estate and employment
work as well).
Legal Team Assisting Location Head Partner, Special Counsel, Precedents lawyer
and various graduates and summer clerks. Work involved:
Electronic diary and calendar management, organising client
meetings, teleconferences, video link conferencing, liaising with
catering to organize refreshments where required;
Organising lawyer’s individual emails, sorting into client related
folders and general maintenance of lawyer’s emails;
Organising travel and accommodation for lawyers, barristers
and clients where necessary on specific matters;
Opening new client files, doing conflict checks, preparing
4. engagement letters and ensuring all client contact details are
put into the computer system, which in turn automatically puts
those contact details into the Outlook Contacts;
Ensuring all court dates, hearings, tribunal dates etc are put into
the lawyers calendar (with reminders prior to the event);
Attending to printing and filing of all correspondence and
documents on each file on a daily basis to ensure case moves
forward without unnecessary confusion or delay.
Generally working on cases, liaising with clients, barristers, etc
to ensure the matter proceeds efficiently
Organise fortnightly CLE seminars,
working on and amending various documents via Word,
Powerpoint and Excel including:
o Creating and putting together Briefs to Counsel and
ensuring all parties have copies of same;
o Ensuring court documents and indexes are
continuously updated;
o Drafting various letters and emails enclosing/attaching
documentation;
o Preparation of Powerpoint presentations to take off-site
for client seminars etc.
o Scanning and emailing documents
o Performing a variety of document edits such as redline
tracking, preparing table of contents, indexing,
cross-referencing and scanning into pdf format
Attending to monthly billing process and liaising with accounts
where necessary. Keeping a record of those we have given
fixed fee quotes to, discounts to etc
If working on multi-jurisdictional cases, liaising with
corresponding law firms and other third parties, both interstate
and overseas;
Implementing weekly team meetings;
Ensuring each lawyer in team completes the requisite PDP’s per
year and keeping track of seminars etc attended;
Liaising with internal clients such as accounts, IT, HR, Office
Services and WP in order to achieve my daily tasks. Where
possible and in the event that my department hasn’t sufficient
work, alerting other departments and secretaries as to my
current availability to help.
Qualified Level 2 First Aid Officer and also Emergency Response
Warden
6. Employment
Period
Name of
Firm
Job Title Area of Work Duties
April 2010 to
April 2011
Baker &
McKenzie
Corporate Team
Senior Admin
Under 1 year contract for Corporate
Team
Updating and maintaining electronic diaries for
2 partners, 2 senior associates and a 2nd year
lawyer, all correspondence, attending to digital
dictation, working on and amending documents,
end of month billing, organizing meetings and
any travel arrangements, file management
(opening, closing, archiving),
2005 to April
2010
Active Living
Centre, Aged
Care Centre
at Caulfield
Exercise
Leader / Aged
Care Worker
Conduct various exercise classes
for seniors (all 80+ years),
including Fitness Circuit Classes,
Balance Classes, Strength
Classes, Tai Chi, and seated
aerobics classes. Also work at
various aged care facilities to
provide residents (including those
with dementia) with all levels of
exercise, as required. I also
provide exercises as part of the
Holocaust Survivor Program in
Caulfield. Most clients/residents
have a variety of medical issues
such as parkinsons, fibromyalgia,
osteoarthritis, heart conditions etc
Creating and implement various activity
groups for seniors, both at residential
facilities and at the Active Living Centre.
My role involved dealing with seniors with a
variety of physical and medical issues and
assist them in performing exercises in a
gentle and safe manner. Role also
involved computer work, updating client
records, making data entries and
communication with clients, nursing staff,
doctors and their families
7. Employment
Period
Name of
Firm
Job Title Area of Work Duties
May 2000 to
2005
Corrs
Chambers
Westgarth,
Lawyers
Night Support
Supervisor,
Secretarial
Support,
Workplace
Relations and
OH&S
Secretary
Occupational Health & Safety,
and Workplace Relations,
Supervisor role in Night Support
Team, after hours technical
person for computer queries.
As Night Support Supervisor
supervision of night support team,
prioritising workload, ensuring deadlines
met, authorising and coordinating leave
taken, performance management, technical
support, preparation of performance
reviews, identifying and organising
computer training needs, liaising with
Human Resources and Technology. Also
liaising with lawyers from our other offices
around Australia, providing technical &
secretarial assistance where required.
As Secretarial Assistance for
Workplace Relations & OH&S Team
Working mainly for Senior Associate, but
also working with all other lawyers in the
OH&S team. Work involved Internet
research, research re: WorkSafe issues,
OH&S issues, relevant Awards &
Agreements, preparation of tender
documents, preparation of OH&S
guidelines, policies and procedure for large
corporations/organisations, PowerPoint
presentations, organisation for seminars,
working on coronial inquests re: deaths in
workplace.
Preparation of bills, organising lawyer
schedules, scanning docs and other
miscellaneous secretarial tasks.
8. Employment
Period
Name of
Firm
Job Title Area of Work Duties
May 1994 to
2000
Madgwicks,
Solicitors
Assistant to
Senior
Associate
Commercial
Department
Business & Corporate Law,
Business Structure, Franchising
& Joint Ventures, Commercial
Litigation & Dispute
Resolution, Commercial Property
Building and Construction,
Employment, Corporate
Restructure & Insolvency,
Intellectual Property and
Technology Law
Secretarial Assistance to Senior Associate
and other lawyers in team, running of
various files, organisation of joint ventures,
franchise documentation, resolution of
disputes, assistance in negotiating
redundancy packages for large
corporations.
1990-1994 Nicholas
O'Donohue &
Co., solicitors
Assistant to
Senior
Associate in
Commercial
Department
Contracts, Franchising, Leases,
Purchase and sale of business,
Small Business -general
advice, Trust deeds, Liquor
Licensing, Wills
Preparation of all documentation in relation
to these areas of work.
1989-1990 Wilson
Ryan &
Grose,
solicitors
(QLD)
Conveyancing
Department
Conveyancing, Mortgages,
Leases, Probate & Wills, Safe
Custody, General secretarial
duties
Preparation of all documentation in relation
to these areas of work.
1988 Mallesons
Stephen
Jacques,
solicitors
(A.C.T.)
General Legal
work
Conveyancing,Wills, Mortgages,
General secretarial duties
General secretarial duties
1987 Ray Swift,
solicitor
(A.C.T.)
Junior legal
secretary
Conveyancing, Motor Vehicle
Accidents, Third Party Claims,
Wills, Family Law
General secretarial duties, preparation of
documentation in relation to these specific
areas of law, attending conveyancing
settlements.
1986 Kennedy &
Cooke,
solicitors
(N.S.W.)
Receptionist
and junior
secretary
Junior secretarial duties and receptionist
10. 5. PERSONAL ACHIEVEMENTS
Attending Seminar on "People & Crisis Management" held by the Legal Assistants
Education Centre, 1997.
Youth Leadership Program - Toastmasters International - Townsville 1983. provided
essential presentation skills.
Seminar on "Surviving in Small Business" presented by the Law Institute of Victoria.
Assisted my knowledge in financial controlling, and legal knowledge in small business.
Assisted in the preparation of a Franchising Seminar presented by Mrs Sara Jholl (Nicholas
O'Donohue & Co, partner). This advanced my knowledge in relation to intricate details of
franchising ventures.
Cert IV Personal Trainer,
Level 2 First Aid Course.
Tai Chi Leader
Accustomed to supervising people. Hard working and committed
approach with ability to function well under pressure. Able to
multi-task and delegate where required. Diplomatic, and
considers confidentiality of upmost importance.
Strong communication and interpersonal skills developed through
working with a wide range of clients. Trained to diffuse difficult
situations as and when they arise. Highly motivated individual and
am able to motivate others extremely well. Clear and concise with
verbal communications.
Predominantly working in Corporate area, but previously in
Occupational Health & Safety and Workplace Relations, have
ability to expedite matters with minimum consultation, providing
effective results to clients and ensuring maximum efficiency.
PERSONAL SKILLS6.
Organisational:
Communication:
Expertise:
11. 7. LEISURE INTERESTS
• Keeping healthy and fit ( strength training, jogging, walking my dog, doing the 1000 steps in
Belgrave, mountain bike riding).
• Keeping up to date on Fitness and Health information.
• Reading (I'm a self confessed bookworm) (autobiography, historical works, classic works
ie. Jane Austin, Bronte Sisters, Dickens, D H Lawrence), motivational books and
biographies.
• Volunteer Aged Care Worker on weekends
Generally enjoying being outdoors
8. PROFESSIONAL REFERENCES
• Ms Yvonne Arnott, Aged Care Worker
Ph: 0403 265 013
• Dr. Ruth Frances, Psychologist
25 Reid Street
MERRYLANDS NSW 2160
Ph: 0418 359 257
• Mr Warwick Fyfe, Opera Singer
Ph: (02) 88127816
• Ms Deborah Siemensma Senior
QC and Barrister
Contact details can be provided
upon request
