1. DAWN LANGFIELD
1032-20 Carlton Street, Toronto, ON M5B 2H5 :: 416.677.5883 :: langfieldent@rogers.com
SENIOR EXECUTIVE ADMINISTRATIVE PROFESSIONAL
 Organized and detail-oriented Executive Assistant with experience providing administrative support to high profile senior
executives, politicians, business leaders and their clients.
 An independent and self-motivated professional accustomed to fast paced environments with heavy volume.
 Problem solver with superior research and writing skills
 Takes initiative to implement improvements to maximize efficiency
 Savvy relationship development skills as demonstrated with clients, high level executives, their assistants, business
leaders and colleagues at all organizational levels.
 Makes effective administrative and procedural decisions, uses sound judgment.
 Dedicated and focused; able to prioritize and complete multiple tasks and follow through.
 Highly proficient in Microsoft Word, Power Point, Excel, Outlook 2010 and 2013, Office 2010 and 2013, MS Word,
Excel, PowerPoint, Dictaphone transcription.
 Concur, Telemetrix 360, iManage, Chrome River
 DMS, Elite, Webview, TimeKM, Interaction, Nuance, pdfDocs
 Deltaview, Workshare Compare, Track Changes
 FrontPage, Expression Web, FTP programs
 SendOuts, LinkedIn Recruiter
PROFESSIONAL EXPERIENCE
Dickinson Wright LLP (Cartel Inc.), 199 Bay Street, 22nd
Floor, Toronto, ON M5L 1G4
July 18, 2016 – September 14, 2016 (contract basis); Intermediate Legal Assistant, Corporate Department
 Provided Legal Assistant support to 2 Partners and one Associate in the Corporate Department, which includes:
• Formatting and revising documents for corporate and commercial transactions
• Preparation of Record Books for corporate transactions
• Generating proformas and overseeing the issuance and delivery of client invoices
• Handle all expenses, those past due and entering new ones into Chrome River
• Booking travel, both domestic and international through Concur
• Opening new client files and managing filing system.
• Proactively handle the opening, day to day management and closing of client files (physical and electronic files)
• Engaging in social media and marketing efforts
• Scheduling meetings and managing lawyer calendars and travel arrangements
• Faxing, photocopying and scanning documents and correspondence.
• Manage the administrative needs of all the practices
 Accomplishment: cleaned up and finished off all work left by former assistant (a large volume)
 Accomplishment: created a manual with instructions and guidance for those new to the firm.
 Accomplishment: gathered and added more than 2,000 connections into one of the partner's LinkedIn account for
business development purposes.
Royal Bank Of Canada (ZSA Legal Recruitment), 200 Bay Street, 30th
Floor, South Tower, Toronto, ON M5J 2W7
November 2015 – April 22, 2016 (contract basis); Senior Legal Assistant, RBC Law Group
 Provide Legal Assistant support to 5 lawyers and 2 law clerks in the RBC Law Group (in corporate and real estate work),
including:
 Create a system of identifying which matters belonged to the correct outsourced law firm for real estate matters and
incorporated this system into T360 program, which regulates billing for all RBC matters
• Accumulate documentation* for national Limited Power Of Attorney for "Authorized Land Discharges" and
transferring detailed information into Excel chart. *Information included; the Province, date of POA, Provincial
Registry office, Registry date, Registry # and the Named Attorneys for every Province for all RBC entities; and
 Calendar management: Scheduled meetings/appointments using multi calendars
 Opening new matter files on T360 program
 Manage expenses and reconciliation online in Concur program

2. Dawn Langfield
416.677.5883 :: langfieldent@rogers.com
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 Manage vacation and sick leave and submit reports at month’s end
 Manage floor telephone directory;
 Manage vendor orders i.e. office supplies, kitchen supplies and equipment
 Coordinated deadlines and associated documentation for lawyers
 Maintained an effective bring forward system including all background materials needed for upcoming meetings, events
and special invitations for both lawyers
 Established, maintained, and updated files, databases, records and other documents
 Ensured timely responses to a variety of emailed inquiries
 Move co-coordinator for RBC Law Group (30S) moving to another floor (6S), including;
• Planning, strategy and logistic meetings,
• Incentives to purge offices towards a paperless environment
• Sending boxes of files to storage
• Coordinate recycling, repurposing supplies, moving bins, etc.
• Contact person on move day
 Accomplishment: contributed to Diversity program within department by designing marketing materials
 Accomplishment: created a manual with instructions and guidance for those new to the RBC Law Group, including a
detailed floor map, which was not in place for future use by the Group.
 Accomplishment: received 2 performance-related awards based on improving protocols in place.
Group Four Executive Strategies Inc.*, 100 King Street W., Suite 5600, Toronto, ON M5X 2A1
January 2014 – July 2015; Executive Assistant to Michael Cooper, Managing Director
*Company closed July 2015 due to ill health of owner, who eventually passed away.
 Provide Executive Assistant support to the Managing Director
 Calendar management: Scheduled interviews/meetings using multi calendars for Managing Director and Recruitment
Consultant
 Write, revise and post job advertisements on Group Four website and job search websites
 Search for appropriate candidates to fill current available positions
 Schedule and organize interviews with suitable candidates
 Administer testing and document test scores
 Communicate requirements and duties to prospective candidates
 Process criminal, credit and background checks for suitable candidates
 Maintain good relationship with all corporate clients and candidates
 Keep records in hard copy and electronically of candidate interviews
 Maintain the internal CVs database (Sendouts)
 Maintaining file records, handling the correspondence and writing memos, e-mails, letters and making copies.
 Maintain and draft invoices and receipts; deposit all incoming client cheques
 Keep active job posting database and update daily
 Manage expenses and reconciliation
 Develop all templates for office use
 Ordering and maintaining office equipment and supplies
 Proofing and ordering business cards, letterhead, envelopes, etc.
 Researched and implemented purchase of health and dental benefits
 Accomplishment: wrote entire content for website www.groupfourexec.com
 Accomplishment: began earning commission on recruitments with gained industry experience
Cassels Brock & Blackwell LLP, 40 King Street W., Suite 2100, Toronto, ON M5H 3C2
2003-2013 - Executive Assistant joint to Chairman and a Partner in Business Law
2000-2003 - Legal Assistant, Entertainment Law and rotation assistance
 Composed correspondence and other documentation to ensure accuracy and consistency
 Calendar management: Scheduled meetings/appointments using multi calendars for both lawyers
 Arranged detailed travel plans, domestically and internationally
 Drafted detailed itineraries for travel and meetings, including ground transportation
 Coordinated multiple Board of Director meetings and liaised with high profile executives
 Coordinated and set up high-level special events and receptions including guest lists, invitations, RSVP lists and

3. Dawn Langfield
416.677.5883 :: langfieldent@rogers.com
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coordinating boardroom set up and catering requirements
 Coordinated multiple media requests and drafted quotes for media purposes
 Liaised with University of Toronto President's staff during Chairman's role as Chancellor
 Liaised with numerous charitable and non-profit organizations in coordinating speaking engagements
 Acted as liaison between clients, senior executives and administrative staff
 Drafted client accounts and made detailed edits and calculations on complicated accounts
 Maintained an accurate docket entry system using TimeKM and Elite
 Processed all related client accounts in a timely manner
 Maintained client contact database totalling 10,000 contacts for both lawyers
 Coordinated deadlines and associated documentation for both lawyers
 Maintained an effective bring forward system for both lawyers including all background materials needed for upcoming
meetings, events and special invitations for both lawyers
 Established, maintained, and updated files, databases, records and other documents for both lawyers
 Ensured timely responses to a variety of written and emailed inquiries
 Provided assistance to clients i.e. reproduction of accounts, booking boardrooms, document production, etc.
 Participated in a panel led by the Chief Operating Officer to identify ways to improve operational productivity
 Accomplishment: Awarded a coveted bonus for achieving a high level of productivity and reliability
Fasken Martineau LLP, 333 Bay Street, Suite 2400, Bay Adelaide Centre, Toronto, ON M5H 2T6
1998-1999 - Legal Secretary, Securities and Mergers & Acquisitions Practice Group
 Provided all administrative services to a partner in the business law and securities area of the firm
 Revised large legal documents usually under extreme deadlines
 Scheduled meetings/appointments and drafted correspondence and client accounts
 Maintained an accurate docket entry system
 Updated client working files and group lists
 Maintained and reorganized previous system into an efficient precedent filing collection
 Accomplishment: Implemented a client contact database which did not previously exist
 Accomplishment: Implemented a customized blacklining system for my particular lawyer that was not previously in
place to ensure his revisions were noted separately on long securities documentation.
Davies Ward Phillips & Vineberg LLP, 155 Wellington St W, Toronto, ON M5V 3J7
1992-1998 - Legal Secretary, Competition Group
 Provided all administrative services to a partner in the competition law area of the firm where the workload was very
heavy and had extreme deadlines
 Position required frequent overtime
 Handled highly confidential case matters regarding competition law
 Regular filings with the Competition Bureau which included tight deadlines
 Asked to be part of a panel to discuss ways to improve the morale and productivity of the support staff
 Hand delivered filings to the Competition Bureau in Ottawa when necessary
 Duties also required: drafting routine correspondence; scheduling meetings/appointments; drafting client accounts;
maintaining an accurate docket entry system; updating client working files and group lists; maintaining an efficient
precedent filing collection; maintaining a BF system; and handling all detailed travel plans
 Accomplishment: Awarded a coveted bonus for achieving a high level of productivity and reliability along with a heavy
workload
EDUCATION
Asbury University, Wilmore, KY
Liberal arts coursework
E. Hartford High School
E. Hartford, CT
Grade 12 graduate
References available upon request.