This document discusses 21st century literacies and learners. It covers topics like information literacy, media literacy, and the skills needed to support educational outcomes in the digital age. These include communication skills, managing self, and professional competencies like managing people and tasks, communicating effectively, and mobilizing innovation and change. The document also examines how today's learners or "Net Geners" engage with social media and digital tools, and the role of libraries in teaching new literacies to serve networked individuals.

1. Jesús Lau
jlau@uv.mx / www.jesuslau.com
Director, USBI-VER Library, y Coordinator Biblioteca Virtual UV
Universidad Veracruzana
Boca del Río, Veracruz, México
www.uv.mx/usbi_ver
/ www.uv.mx/bvirtual
Facebook jesuslau / Twitter jesuslau
Flickr jesuslau
21st Century Literacies and 21st Century Learners –
Developing Information Literacy and Skills to
Support Educational Outcomes
National Library
Auditorium, 186 Willis Street
Wellington, New Zealand,
November 22th, 2010 (Monday 15:15-15:45)

2. Topics
• 21st Century Literacies
• 21st Learners
• Education outcomes
• Information literacy/media literacy

3. Literacies Contexts
1
Society
2
Work
4
Education
3
Well-
Being

4. Professional Competencies
(Evers, Et al)
A. Mobilizing Innovation and Change:
Conceptualizing as well as setting in motion
ways of initiating and managing change that
involve significant departures from the
current mode.
- Ability to conceptualize
- Creativity, innovation, change
- Risk-taking
B. Managing People and Tasks: Accomplishing
the tasks at hand by planning, organizing,
coordinating, and controlling both resources
and people
- Coordinating
- Decision-making
- Leadership and influence
- Managing conflict
- Planning and organizing
C. Communicating: Interacting effectively with
a variety of individuals and groups to
facilitate the gathering, integrating, and
conveying of information in many forms (for
example, verbal, written)
- Interpersonal
- Listening
- Oral communication
- Written communication
D. Managing Self: Constantly developing
practices and internalizing routines for
maximizing one’s ability to deal with the
uncertainty of an ever-changing
environment
- Learning
- Personal organization and time
management
- Personal strengths
- Problem-solving and analytic

5. 5
Collaboration
1
Freedom
3
Scrutiny
7
Speed
2
Customization
8
Innovation
6
Entertainment
4
Integrity
Net Geners
(Tapscott, Don. Grown Up Digital. NY: 2009)

6. 62% are social networking site users
• ~50% share photos
• 33% create content tags
• 32% contribute rankings and ratings
• 30% share personal creations
• 26% post comments on sites and blogs
• 24% use Twitter / other status update
features
• 15% have personal website
• 15% are content remixers
• 14% are bloggers
• 4% use location-sharing services
Networked creator universe
(Rainie, Lee. How libraries can serve networked individuals.)

7. Communication Skills Constellation
INFORMATION LITERACY
ICT SKILLS – MEDIA LITERACY
LITERACY
ORAL COMMUNICATION
REASONING
Other
information
Skills
Digital
technology
Use
Use of
Communication
Tools
Use of
Networks
Sift media
messages
Analyze media
messages
Other ICT /
Media Skills
Reading Writing Numeracy
Other Basic
Skills
Speaking Listening
Thinking Skills
Definition and
articulation of
information
need
Location and
access of
information
Assessment of
information
Organization
of information
Use of
information
Communication
and ethical use
of information

8. Information / Knowledge Chain
1. Generation
•Authors
•Inventors
•Researchers
2. Packing
•Editor
•Databases/elec
tronic media
companies
•Information
aggregators
4. Use/Demand
•Researchers
•Academics
•Students
•Companies
3. Distribution
•Bookstores
•Libraries
•Information
services

9. Media Literacy
Mediating Role
Democracy
Governance
Race, class, gender, stereotype
Tobacco, alcohol and drugs
Violence
Risky behaviours
Appreciation, quality of form, format and content
School media and production
Creativity and self expression
Active Citizenship
Public Health
Aesthetics

10. MIL
Knowledge, Attitudes, and Skills
Access
Identify need / Express
Search / Locate
Core skills Subsidiary skills
Analyze / Induction/ Deduction
Assess / Evaluate
Apply / Learn / Ethics
Communicate / Reproduce /
Produce
Evaluation
Use

11. Media Impact in Children
• Mexico, greatest number of junk food adverts
• 11% per hour on children television programs
• Four hours of TV per day
• Results: Second country with fat citizens

12. Information Quality
Data, information and knowledge
Accuracy
Validity Reliability
Timeliness
Relevance
Completeness

13. Information
Skils
Mass Media
Skills
Scientists,
Scholars,
decision-
makers
Scientific
publications,
academic
information
Research,
decision-
making
Citizens’ news
needs, general
information
needs
Mass media
Form opinions,
make general
decisions,
leisure
Citizens,
professionals,
students
Validated
information,
publications
Learning,
studying
User Medium Use

14. 14
Implications for libraries
(Rainie, Lee. How libraries can serve networked individuals.)
You can teach new literacies
- screen literacy - graphics and symbols
- navigation literacy
- connections and context literacy
- skepticism
- value of contemplative time
- how to create content
- ethical behavior in new world

15. Conclusions
• Society requires individuals with holistic
literacies
• Education has the challenge to meet these
demands
• Social networking creates new education
venues to walk
• Information competencies are vital for good
educational outcomes