This document discusses digital entrepreneurship and the World Social Innovation Forum (WSIF) panel on the topic. It provides background on Jim Spohrer, the panelist invited to speak. Spohrer recommends the book "Humankind" by Rutger Bregman. The document then poses the question "What does it mean to become a digital entrepreneur?" and provides some potential responses and resources on digital entrepreneurship, AI, and developing a digital workforce. It shares quotes on the relationship between AI and entrepreneurship. The rest of the document provides biographical information on Spohrer and what he studies regarding service science and open source AI.
HICSS-55 Meeting - Minitrack: Recording for full session will be uploaded to ISSIP.or YouTube channel
Case studies of Artificial Intelligence, Business Intelligence, Analytics Technologies for Industry Platforms[4]Co-Chairs: Maarit Palo (IBM, Finland), Pekka Neittaanmaki (UJyvaskyla, Finland), Jim Spohrer (IBM Retired, ISSIP.org, USA)
Growing Pains - The Auckland Capacity for Growth StudySafe Software
Auckland Council’s growth projections indicate that the city needs to find development capacity for 400,000 new dwellings by 2041. To better understand the quantity and location of development capacity in their region the Council commissioned the ‘Capacity for Growth Study’. Through this study this presentation explores how FME was used to generate a number of innovative spatial data modelling algorithms to measure the vacant, redevelopment and infill development capacity across residential, business and rural-residential land use designations.
HICSS-55 Meeting - Minitrack: Recording for full session will be uploaded to ISSIP.or YouTube channel
Case studies of Artificial Intelligence, Business Intelligence, Analytics Technologies for Industry Platforms[4]Co-Chairs: Maarit Palo (IBM, Finland), Pekka Neittaanmaki (UJyvaskyla, Finland), Jim Spohrer (IBM Retired, ISSIP.org, USA)
Growing Pains - The Auckland Capacity for Growth StudySafe Software
Auckland Council’s growth projections indicate that the city needs to find development capacity for 400,000 new dwellings by 2041. To better understand the quantity and location of development capacity in their region the Council commissioned the ‘Capacity for Growth Study’. Through this study this presentation explores how FME was used to generate a number of innovative spatial data modelling algorithms to measure the vacant, redevelopment and infill development capacity across residential, business and rural-residential land use designations.
5th Global Value Creation Conference https://smartconf.jp/content/gccv5th/program
The Future of Creating Value with AI: A Service Science Perspective
This talk explores the future of Artificial Intelligence (AI) for creating value. AI, both service robot automation and service augmentation platforms, are poised to improve service productivity, quality, compliance, sustainable innovation, resilience, equity and inclusion for under-served populations. Service is defined as the application of knowledge for the benefit of another. Service innovations improve interaction and change processes in business and society. However, to achieve these outcomes and create value with AI, responsible actors (people, businesses, governments, universities) must learn to invest wisely in becoming better future versions of themselves augmented by their AI digital twin. Learning to invest systematically can accelerate both value cocreation and capability coelevation in a virtual cycle of responsible actor interaction and change processes. However, great risks must also be avoided.
Brno-IESS 20240206 v10 service science ai.pptxISSIP
It my pleasure to be with you all today – thanks to my host for the opportunity to speak with you all today.
Host: Leonard Walletzky <qwalletz@fi.muni.cz> (https://www.linkedin.com/in/leonardwalletzky/) +420 549 49 7690
Google Scholar: https://scholar.google.com/citations?user=aUvbsmwAAAAJ&hl=cs
Katrina Motkova (https://www.linkedin.com/in/kateřina-moťková-mba-a964a3175/en/?originalSubdomain=cz)
Speaker: Jim Spohrer <spohrer@gmail.com> (https://www.linkedin.com/in/spohrer/) +1-408-829-3112
Host:
Bart Raynaud - https://www.linkedin.com/in/bart-raynaud-160a0318/
Title: AI: Past, Present, and Future
Abstract: In 1956, the term "Artificial Intelligence" was coined for a workshop at Dartmouth. Since then there has been waxing and waning enthusiasm and investment, so called "AI Winters" after hype, did not live up to reality. In late 2022, with the release of ChatGPT, and over 100 million users in just 60 days, there is a new wave of hype, investment, excitement, and increased fears of AI use by 'bad actors' for misinformation and other harms to society. What are the future trajectories as this technology is tamed and becomes routine? Are we about to enter a 'golden age' of service in business and society, as technology comes to the service sector, as it came to agriculture and manufacturing in the past?
Bio: Jim Spohrer is a retired industry executive (Apple, IBM). In the 1970's, after graduating MIT with a degree in physics, he worked at an AI startup doing speech recognition with mathematical models. In the 1980's, after completing his PhD in Computer Science/AI & Cognitive Science at Yale, he moved to California to join Apple and work on AI for Education. In the late 1990's, he joined IBM as CTO of the Venture Capital Relations group during the internet investment boom, and later started IBM Research's service research area, led IBM Global University Programs, and led IBM's open source AI efforts. Jim's most recent co-authored book, "Service in the AI Era" was published in late 2022.
Host:
Bart Raynaud (The Terraces of Los Gatos) https://www.linkedin.com/in/bart-raynaud-160a0318/
Title: AI: Past, Present, and Future
Abstract: In 1956, the term "Artificial Intelligence" was coined for a workshop at Dartmouth. Since then there has been waxing and waning enthusiasm and investment, so called "AI Winters" after hype, did not live up to reality. In late 2022, with the release of ChatGPT, and over 100 million users in just 60 days, there is a new wave of hype, investment, excitement, and increased fears of AI use by 'bad actors' for misinformation and other harms to society. What are the future trajectories as this technology is tamed and becomes routine? Are we about to enter a 'golden age' of service in business and society, as technology comes to the service sector, as it came to agriculture and manufacturing in the past?
Bio: Jim Spohrer is a retired industry executive (Apple, IBM). In the 1970's, after graduating MIT with a degree in physics, he worked at an AI startup doing speech recognition with mathematical models. In the 1980's, after completing his PhD in Computer Science/AI & Cognitive Science at Yale, he moved to California to join Apple and work on AI for Education. In the late 1990's, he joined IBM as CTO of the Venture Capital Relations group during the internet investment boom, and later started IBM Research's service research area, led IBM Global University Programs, and led IBM's open source AI efforts. Jim's most recent co-authored book, "Service in the AI Era" was published in late 2022.
Speaker: Jim Spohrer
Date: Tuesday April 18, 2023
Place: UC Santa Cruz - Silicon Valley
Title: "Generative AI and Design: From Present Practice to Future Vision”
Abstract: "AI upskilling is a top priority for everyone who wishes to improve their productivity and creativity. I will share some simple examples of how I use generative AI tools today in my work; as well as who I follow to learn more advanced tricks. Despite today's many limitations, AI tool capabilities will continue to improve rapidly (including a new explosion of smartphones apps), so it is important to understand how AI may disrupt work, especially creative work (see for example this Harvard Business Review post - https://hbr.org/2023/04/how-generative-ai-could-disrupt-creative-work). With the larger goal of humanity-centered design (beyond human-centered design), all responsible actors can learn to invest systematically and wisely in becoming better future versions of themselves, with improved win-win interaction and change processes that maximize benefits and minimize harms to diverse stakeholders. In conclusion, I will share the X+AI vision (described in my co-authored book 'Service in the AI Era: Science, Logic, and Architecture Perspectives'), which describes a world design where we all possess a digital twin of ourselves - our trusted cognitive mediators."
It my pleasure to be with you all today – thanks to my host for the opportunity to speak with you all today.
Host: Leonard Walletzky <qwalletz@fi.muni.cz> (https://www.linkedin.com/in/leonardwalletzky/) +420 549 49 7690
Google Scholar: https://scholar.google.com/citations?user=aUvbsmwAAAAJ&hl=cs
Katrina Motkova (https://www.linkedin.com/in/kateřina-moťková-mba-a964a3175/en/?originalSubdomain=cz)
Speaker: Jim Spohrer <spohrer@gmail.com> (https://www.linkedin.com/in/spohrer/) +1-408-829-3112
I am Jim Spohrer, a retired Apple and IBM Executive, and currently a UIDP Senior Fellow, on the Board of Directors of ISSIP and ServCollab.
I am retired, meaning my primary activities are family-oriented – families are the oldest and most important type of service systems
I volunteer to help non-profits, mentor students, professionals, and retiree (some in retirement communities where the average age is 85) on AI & service science
My hobbies are hiking, reading, programming, and building my AI digital twin and humanoid robots for maintaining farms and farming equipment.
My hobbies are also trying to understand as much as I can about the system called the universe and mult-verse, and robots to rapidly rebuild civilization including themselves from scratch.
2001 - Nonzero: The Logic of Human Desitiny (Wright) - https://en.wikipedia.org/wiki/Nonzero:_The_Logic_of_Human_Destiny
2015 - Geek Heresy: Rescuing Social Change from the Cult of Technology - https://www.amazon.com/Geek-Heresy-Rescuing-Social-Technology/dp/161039528X
2021 - Humankind: A Hopeful History (Bregman) - https://en.wikipedia.org/wiki/Humankind:_A_Hopeful_History
Humankind - https://www.amazon.com/Humankind-Hopeful-History-Rutger-Bregman/dp/0316418536
Humankind Book Review - https://service-science.info/archives/5654
2022 - Service in the AI Era: Science, Logic, and Architecture Perspectives (2022) by Spohrer, Maglio, Vargo, Warg - https://www.amazon.com/Service-AI-Era-Architecture-Perspectives/dp/1637423039
2023 - Design for a Better World: Meaningful, Sustainable, Humanity-Centered (2023) by Don Norman - https://www.amazon.com/Design-Better-World-Meaningful-Sustainable/dp/0262047950/
Presentation to SMF ASAP group meeting in 2022
http://www.asapsmf.org/xviii-asap-service-management-forum-servitization-circular-economy-27-28-ottobre-2021/
Guest lecture for
Course: Front Lines on Adoption of Digital and AI-based Service Offerings
Course URL: https://www.nhh.no/en/courses/front-lines-on-adoption-of-digital-and-ai-based-services/
Prof Tor Andreassen LI URL: https://www.linkedin.com/in/tor-wallin-andreassen-1aa9031/
Global Advanced Management Program
All India Management Association
Program Director: Professor Solomon Darwin, UC Berkeley
Expanding Markets by Leveraging Emerging Technologies
Agenda: June 25 – July 01, 2023
AI and Education 20240327 v16 for Northeastern.pptxISSIP
Prof. Mark L. Miller (https://www.linkedin.com/in/mlmiller751/), Northeastern University, class on AI and Education
Speaker: Jim Spohrer (https://www.linkedin.com/in/spohrer/)
===
Speaker: Dr. Jim Spohrer, retired Apple and IBM executive, currently Board of Directors for ISSIP.org (International Society of Service Innovation Professionals).
Title: AI and Education: A Historical Perspective and Possible Future Directions
Abstract: This talk will briefly survey my 50 years working in the area of AI & Education. At MIT (1974- 1978), MIT's summer EXPLO schools for AI and entrepreneurship classes. At Verbex (1978-1982), speech recognition, language models, early generative AI. At Yale (1982-1989), MARCEL, a generate- test-and-debug architecture and student model of programming bugs. At Apple (1989-1998), from content (SK8) to community (EOE) to context (WorldBoard). At IBM (1999 - 2021), service science and open source AI. At ISSIP (2021-present), generative AI and digital twins.
Bio:Jim’s Bio (142 words):
Jim Spohrer is a student of service science and open-source, trusted AI. He is a retired industry executive (Apple, IBM), who is a member of the Board of Directors of the non-profit International Society of Service Innovation Professionals (ISSIP). At IBM, he served as Director for Open Source AI/Data, Global University Programs, IBM Almaden Service Research, and CTO IBM Venture Capital Relations Group. At Apple, he achieved Distinguished Engineer Scientist Technologist (DEST) for authoring and learning platforms. After MIT (BS/Physics), he developed speech recognition systems at Verbex (Exxon), then Yale (PhD/Computer Science AI). With over ninety publications and nine patents, awards include AMA ServSIG Christopher Lovelock Career Contributions to the Service Discipline, Evert Gummesson Service Research, Vargo-Lusch Service-Dominant Logic, Daniel Berg Service Systems, and PICMET Fellow for advancing service science. In 2021, Jim was appointed a UIDP Senior Fellow (University-Industry Demonstration Partnership).
Readings:Apple's ATG Authoring Tools:
URL: https://dl.acm.org/doi/pdf/10.1145/279044.279173 Blog: WorldBoard
URL: https://service-science.info/archives/2060 Blog: Reflecting on Generative AI and Digital Twins
URL: https://service-science.info/archives/6521 Book: Service in the AI Era
Attached: Pages 46-54.Video: Speech Recognition (History)
URL: https://youtu.be/G9z4VAsw_kw
Thanks, -Jim
--Jim Spohrer, PhDBoard of Directors, ISSIP (International Society of Service Innovation Professionals) Board of Directors, ServCollab ("Serving Humanity Through Collaboration")Senior Fellow, UIDP ("Strengthening University-Industry Partnerships")Retired Industry Executive (Apple, IBM)
March 20, 2024
Host Ganesan Narayanasamy (https://www.linkedin.com/in/ganesannarayanasamy/)
Uploaded here:
===
Event 20230320
https://www.linkedin.com/posts/ganesannarayanasamy_productnation-semiconductorproductnation-activity-7174119132114620418-jvpx
Themed Shaping a Sustainable $1 Trillion Era, semicondynamics.org 2024 will gather industry experts on March 20th at Milpitas, California , for insights into the latest trends and innovations Accelerating AI with Semiconductor RTL Front end services and workforce development. The event will feature keynotes from the Semiconductor ecosystem, academia and Industries.
March 20, 2024
Host Ganesan Narayanasamy (https://www.linkedin.com/in/ganesannarayanasamy/)
Uploaded here:
===
Event 20230320
https://www.linkedin.com/posts/ganesannarayanasamy_productnation-semiconductorproductnation-activity-7174119132114620418-jvpx
Themed Shaping a Sustainable $1 Trillion Era, semicondynamics.org 2024 will gather industry experts on March 20th at Milpitas, California , for insights into the latest trends and innovations Accelerating AI with Semiconductor RTL Front end services and workforce development. The event will feature keynotes from the Semiconductor ecosystem, academia and Industries.
It my pleasure to be with you all today – thanks to my host for the opportunity to speak with you all today.
Host: Leonard Walletzky <qwalletz@fi.muni.cz> (https://www.linkedin.com/in/leonardwalletzky/) +420 549 49 7690
Google Scholar: https://scholar.google.com/citations?user=aUvbsmwAAAAJ&hl=cs
Katrina Motkova (https://www.linkedin.com/in/kateřina-moťková-mba-a964a3175/en/?originalSubdomain=cz)
Speaker: Jim Spohrer <spohrer@gmail.com> (https://www.linkedin.com/in/spohrer/) +1-408-829-3112
I am Jim Spohrer, a retired Apple and IBM Executive, and currently a UIDP Senior Fellow, on the Board of Directors of ISSIP and ServCollab.
I am retired, meaning my primary activities are family-oriented – families are the oldest and most important type of service systems
I volunteer to help non-profits, mentor students, professionals, and retiree (some in retirement communities where the average age is 85) on AI & service science
My hobbies are hiking, reading, programming, and building my AI digital twin and humanoid robots for maintaining farms and farming equipment.
My hobbies are also trying to understand as much as I can about the system called the universe and mult-verse, and robots to rapidly rebuild civilization including themselves from scratch.
2001 - Nonzero: The Logic of Human Desitiny (Wright) - https://en.wikipedia.org/wiki/Nonzero:_The_Logic_of_Human_Destiny
2015 - Geek Heresy: Rescuing Social Change from the Cult of Technology - https://www.amazon.com/Geek-Heresy-Rescuing-Social-Technology/dp/161039528X
2021 - Humankind: A Hopeful History (Bregman) - https://en.wikipedia.org/wiki/Humankind:_A_Hopeful_History
Humankind - https://www.amazon.com/Humankind-Hopeful-History-Rutger-Bregman/dp/0316418536
Humankind Book Review - https://service-science.info/archives/5654
2022 - Service in the AI Era: Science, Logic, and Architecture Perspectives (2022) by Spohrer, Maglio, Vargo, Warg - https://www.amazon.com/Service-AI-Era-Architecture-Perspectives/dp/1637423039
2023 - Design for a Better World: Meaningful, Sustainable, Humanity-Centered (2023) by Don Norman - https://www.amazon.com/Design-Better-World-Meaningful-Sustainable/dp/0262047950/
20240104 HICSS Panel on AI and Legal Ethical 20240103 v7.pptxISSIP
20240103 HICSS Panel
Ethical and legal implications raised by Generative AI and Augmented Reality in the workplace.
Souren Paul - https://www.linkedin.com/in/souren-paul-a3bbaa5/
Event: https://kmeducationhub.de/hawaii-international-conference-on-system-sciences-hicss/
Congratulations to the organizers of the “Symposium for Celebrating 40 Years of Bayesian Learning in Speech and Language Processing” and to Prof. Chin-Hui Lee of Georgia Tech the Honorary Chair of the Symposium.
Thanks to Huck Yang (Amazon) for the invitation to record this short message.
Huck Yang
URL: https://www.linkedin.com/in/huckyang/
Event: https://bayesian40.github.io
Recording:
Slides:
URL: https://professionalschool.eitdigital.eu/generative-ai-essentials
Course on Generative Al
Description:
Generative AI is a world-changing power tool that is getting better by the day. So now is the time to get truly inspired, climb up the learning curve, and unleash more of your creative potential.
Learning Topics:
* Inspiration: What is Generative AI in the context of AI's history, present, and future
* Climbing Up: Ways to accelerate your learning trajectory
* Unleashing Creativity: Ways to stay future-ready in the AI era
What You'll Take Away:
By the end of this session, you'll understand the importance of upskilling with today's generative AI tools to get more work done, both faster and at higher quality, as well as some pitfalls to avoid, all within the broader context of the past, present, and future of Artificial Intelligence (AI) and Intelligence Augmentation (IA).
Learning Topics
Inspiration: What is Generative AI in the context of AI's history, present, and future.
Climbing Up: Ways to accelerate your learning trajectory.
Unleashing Creativity: Ways to stay future-ready in the AI era.
Deep dive into ChatGPT's features.
Techniques for basic and advanced prompting and real-world applications.
Spohrer Open Innovation Reflections 20230911 v2.pptxISSIP
September 11, 2023
Berkeley Innovation Forum
Open Innovation Journey
Henry Chesbrough, Solomon Darwin, Jim Spohrer
https://corporateinnovation.berkeley.edu/wp-content/uploads/2023/07/BIF-Fall2023-7.28.23.pdf
Pre-Event: Monday, September 11, 2023 at The CITRIS Innovation Hub
UC Berkeley, 330 Sutardja Dai Hall, MC 1764
7:45pm - 8:30pm
8:45pm
Fireside Chat: The Open Innovation Journey - Moderated by Henry Chesbrough
Henry Chesbrough
Faculty Director, Garwood Center for Corporate Innovation, UC Berkeley
Olga Diamandis
Former Disney, Smuckers, Mattel, P&G Executive
Jim Spohrer
Former Exec: IBM, Distinguished Scientist at Apple, Director of IBM AI
Nitin Narkhede
General Manager, Emerging Technologies and Innovation, Wipro
Bus pick-up to Hotel Shattuck Plaza
Henry Chesbrough is a professor at the Haas Business School, UC Berkeley, and faculty director of the Garwood Center for Corporate Innovation. An internationally acclaimed author, Dr. Chesbrough’s Open Innovation concept was first introduced in his award-winning book, Open Innovation: The New Imperative for Creating and Profiting from Technology (2003). When he coined the term Open Innovation, he defined an approach that companies around the globe now use to innovate. Today, Chesbrough works directly with companies through Garwood’s programs to apply the principles of Open Innovation, and he continues to refine our understanding through his research and books.
Olga Diamandis is the senior manager at TE Connectivity. Previously, she served as principal technical architect at the Walt Disney Company. She also worked as principal scientst of innovation & knowledge management at The J.M. Smucker Company. Before that, she served as senior manager of Open Innovation at Mattel. She also has experience as a manager of global business development at Procter & Gamble, alongside a previous managerial role at Nestle.
Jim Spohrer previously served as IBM Director of Cognitive OpenTech - which includes open source AI/ML/DL - as well as director of IBM’s deep question-answering system Watson. Prior to that, he worked as a Distinguished Scientist in Learning Research at Apple Computer, Inc. where he developed SK8, Educational Object Economy - an open source learning object community - as well as WorldBoard which served as a vision for Planetary Augmented Reality system.
Nitin Narkhede is General Manager of Emerging Technologies and Innovation at Wipro Technologies. He is responsible for the development of new services and solutions based on emerging trends and technologies at Wipro. Nitin has been in the forefront of a number of technology and business model transitions during his 20 years of work at Wipro. Prior to his current assignment, he managed Wipro’s e-Business Solutions Practice in the Americas. Nitin has over 23 years of experience in the technology industry spanning IT strategy and planning, information systems and software product development, technology strategy and innovation management.
Talk at SRI for Post Industrial Forum
June 28, 2023 5pm-8pm
https://post-industrial.institute/forum/
Frode Odegard invitation
https://www.linkedin.com/in/odegard/
Service Research, Innovation, and (Safe) Practice in the Humanity-Centered AI Era
EMAC - https://www.emac-online.org/interest-groups/emac-special-interest-groups
EMAC SIG Service Marketing - https://www.linkedin.com/company/emac-sig-service-marketing/
Service Marketing Seminar - https://sites.google.com/view/service-marketing-seminar/startseite
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
1.4 modern child centered education - mahatma gandhi-2.pptx
20211129 jim spohrer wsif digital_entrepreneurship v8
1. World Social Innovation Forum (WSIF):
Shaping Digital Economy
Through Digital Entrepreneurship
Jim Spohrer
Board of Directors, ISSIP.org
Questions: spohrer@gmail.com
Twitter: @JimSpohrer
LinkedIn: https://www.linkedin.com/in/spohrer/
Slack: https://slack.lfai.foundation
Presentations on line at: https://slideshare.net/spohrer
Thanks to PK Agarwal for inviting me a panelist for the WSIF
Digital Entrepreneurship event , on November 29 (30th
Singapore/Dubai) , 2021.
Highly recommend:
Humankind: A Hopeful History
By Dutch Historian, Rutger Bregman
<- Thanks
To Ray Fisk
For suggesting
this book
2. 11/29/2021 2
What does it mean to become a digital entrepreneur?
Panel: Open Position Statement/Resources
• IBM Smarter Planet and University Programs (university-based startups) and
rethinking agriculture, manufacturing, and service sector
• Service Innovation (ISSIP.org) and Economic Development Report (World
Bank) and Upskilling Report (European Union)
• Phil Auerswauld’s book “The Coming Prosperity” (entrepreneurship) and
Kartik Gada’s book ”ATOM” (tech acceleration)
• Digital Entrepreneurship in the AI Era (100 digital workers for you)
3. “AI won’t replace entrepreneurs, but entrepreneurs
who use AI will replace those who don’t.”
Adapted from a Microsoft report, “The Future Computed”
Thanks to Tony Hey (Chief Data Scientist, Rutherford Appleton Lab, Harwell Campus, Didcot UK)
What does it mean to become a digital entrepreneur?
4. Timeline Future of AI: Every 20 years,
compute costs are down by 1000x
• Cost of Digital Workers
• Moore’s Law can be thought of as
lowering costs by a factor of a…
• Thousand times lower
in 20 years
• Million times lower
in 40 years
• Billion times lower
in 60 years
• Smarter Tools (Terascale)
• Terascale (2017) = $3K
• Terascale (2020) = ~$1K
• Narrow Worker (Petascale)
• Recognition (Fast)
• Petascale (2040) = ~$1K
• Broad Worker (Exascale)
• Reasoning (Slow)
• Exascale (2060) = ~$1K
4
2080
2040
2000
1960
$1K
$1M
$1B
$1T
2060
2020
1980
+/- 10 years
$1
Person Average
Annual Salary
(Living Income)
Super Computer
Cost
Mainframe Cost
Smartphone Cost
T
P
E
T P E
AI Progress on Open Leaderboards
Benchmark Roadmap to solve AI/IA
OECD_Alistair Nolan to Everyone: “It has been stated that the number of engineers proclaiming the end of Moore's Law doubles every two years.”
Rouse WB, Spohrer JC. (2018) Automating versus augmenting intelligence. Journal of Enterprise Transformation. 2018 Apr 3;8(1-2):1-21.
5. “The best way to predict the future is to inspire the
next generation of students to build it better”
Digital Natives Transportation Water Manufacturing
Energy Construction ICT Retail
Finance Healthcare Education Government
7. Jim Spohrer, Board of Directors, ISSIP.org
Jim Spohrer serves on the Board of Directors of the International Society of
Service Innovation Professionals, and as a contributor to the Linux Foundation
AI and Data Foundation. He is a retired IBM Executive since July 2021, and
previously directed IBM’s open-source Artificial Intelligence developer
ecosystem effort, was CTO IBM Venture Capital Group, co-founded IBM
Almaden Service Research, and led IBM Global University Programs. After his
MIT BS in Physics, he developed speech recognition systems at Verbex (Exxon)
before receiving his Yale PhD in Computer Science/AI. In the 1990’s, he attained
Apple Computers’ Distinguished Engineer Scientist and Technologist role for
next generation learning platforms. With over ninety publications and nine
patents, he received the Christopher Loverlock Career Contributions to the
Service Discipline award, Gummesson Service Research award, Vargo and Lusch
Service-Dominant Logic award, Daniel Berg Service Systems award, and a
PICMET Fellow for advancing service science. Jim was elected and previously
served as LF AI & Data Technical Advisory Board Chairperson and ONNX Steering
Committee Member (2020-2021), UIDP Senior Fellow for contributions to
industry-university collaborations.
7
From 2002 - 2009, Jim co-founded
(with Paul Maglio) and directed
IBM Almaden Service Research
helping to establish service science,
applying science, technology,
and T-shaped upskilling of people to
business and societal transformation.
Who I am
2021 A big year: (1) hit 65, (2) career award, (3) retired from IBM
8. Who I am: Take 2
The Three Ages of Man (Giorgione)
Thanks to Alan Hartman for kind inspiration (slides) (recording) Service, when responsible entities apply their knowledge for mutual benefits
win-win/non-zero-sum games/value co-creation/capability co-elevation
Service is a central, fundamental concept of the value of systems interacting
(entities-interactions-outcomes)
9. What I study
Service Science and Open Source AI – Trust is key to both
Service
Science
Artificial
Intelligence
Trust:
Value Co-Creation/Collaboration
Responsible Entities Learning to Invest
Transdisciplinary Community
Trust:
Secure, Fair, Explainable
Machine Collaborators
Open Source Communities
10. 11/29/2021 (c) IBM MAP COG .| 10
T-shaped Adaptive Innovator: Deep Problem-Solving and Broad Communication/Collaboration
Advanced Tech: AI to IoT to Quantum, GreenTech, RegTech, etc.
Work Practices: Agile, Service Design, Open Source
Mindset: Growth Mindset, Positive Mindset, Entrepreneurial
Many disciplines
Many sectors
Many regions/cultures
(understanding & communications)
Deep
in
one
sector
Deep
in
one
region/culture
Deep
in
one
discipline
Thank-you for the opportunity to share some thoughts with you all today. My contact and this presentation is on slideshare.
Looking forward to the discussion with the class. If there are any questions folks have - please send along and happy to address them to the best of my knowledge and experiences. Please feel free to share this information with the students to see if they have specific questions: When I graduated from MIT in 1978, I was employee/hire number 60 at an early AI company called Dialog Systems, that got acquired by Exxon and renamed Verbex, and then Dragon Systems (speech recognition) spun out of that. That was a great four year experience, and then I went to Yale to get my PhD in Computer Science/AI. When I left Apple in 1998 as a Distinguished Scientist, Engineer, Technologist, (yes, I have Steve Jobs stories), and became the founding CTO of IBM VC Relations Group, we built a machine that allowed IBM to identify and acquire about one $100M revenue company per month for 10 years, and my last job before retiring was leading IBM's Open Source AI group - and today, open source based AI startup abound for sure. I was pushing for IBM to do more in open source, and finally the Red Hat acquisition shifted us squarely in that direction. Red Hat is the fastest growing part of IBM revenue today. Happy to share what I think the future of AI is, as well as new categories to be created with AI, and something I call "service science" and the coming "Golden Age of Service." Better investing is also a topic of interest, and I also like to think about investments that transform the way society works - so currently reading books like:
Mazzucato (2021) Mission Economy: A Moonshot Guide to Changing Capitalism
Froud et al (2018) Foundational Economy
You and your class may enjoy watching this video of Steve Jurvetson - https://www.youtube.com/watch?v=O2tK0Wl2F8w - especially like Steve's comments about Musk turning fear of investment into greed for investment when Tesla needed $40M.
URL – IBM Smarter Planet and University Programs (university-based startups)
https://www.slideshare.net/spohrer/service-science-progress-and-directions-20100620
URL – Rethikning agriculture, manufacturing, and service sector
https://www.slideshare.net/spohrer/korea-day2-tutorial-20161014-v6
URL - Service Innovation
https://issip.org
URL – World Bank Economic Development Report – Digital Service-led
https://openknowledge.worldbank.org/handle/10986/35599?deliveryName=DM123063
URL – European Union Upskilling Report, Digital Service-led
https://op.europa.eu/en/publication-detail/-/publication/cd4d4f61-4c16-11ec-91ac-01aa75ed71a1/language-en
URL - Auerswald book – entrepreneurship
https://www.amazon.com/Coming-Prosperity-Entrepreneurs-Transforming-Economy/dp/0199795177
URL - Gada book – tech acceleration
https://www.amazon.com/ATOM-Second-Time-Upgrade-Economy/dp/1953349501/
URL - Spohrer “100 digital workers for you”
https://hunterhastings.com/117-jim-spohrer-on-the-entrepreneurial-future-in-a-world-with-cognitive-assistants/
This slide is my version of Moore’s Law – just draw seven verticals every 20 years from 1960 to 2080, and five horizonal lines for $1 to $1T. Computing power is the diagonal lines. Today in 2020, for example, a terascale a million millions instructions per second is available for about$1K and petascale is available for 10M to 100M. Exascale is predicted to be available for $1K in 2060 – we will see – no one knows the future. The yellow line going down is the cost of digital workers, if you think of a CEO buying an AI capability for a particular price this is an important prediction. This can also be interpreted as the apps on your smart phones growing up to become digital workers with a voice interface.
What is beyond Exascale? Zetta (21), Yotta (24)
Time dimension (x-axis) is plus or minus 10 years….
Daniel Pakkala (VTT)
URL: https://aiimpacts.org/preliminary-prices-for-human-level-hardware/
Dan Gruhl:
https://www.washingtonpost.com/archive/business/1983/11/06/in-pursuit-of-the-10-gigaflop-machine/012c995a-2b16-470b-96df-d823c245306e/?utm_term=.d4bde5652826
In 1983 10 GF was ~10 million.
That's 24.55 million in today's dollars.
or 2.4 billion for 1 TF in 1983
Today 1 TF is about $3k http://www.popsci.com/intel-teraflop-chip
By 2036, there will be an accumulation of knowledge as well as a distribution of knowledge in service systems globally. We need to ensure as there is knowledge accumulation that service systems at all scale become more resilient. Leading to the capability of rapid rebuilding of service systems across scales, by T-shaped people who understand how to rapidly rebuild – knowledge has been chunked, modularized, and put into networks that support rapid rebuilding.
Starecat.com - https://starecat.com/rich-man-to-worker-careful-mate-that-foreigner-wants-your-cookie/
Balance of improve strongest link (weekly victories) and improve weakest link (annual top-people infusion)
The weakest link is what needs to be improved – according to system scientists. Accessing help, service, experts is the weakest link in most systems.
By 2035 the phone may have the power of one human brain – by 2055 the phone may have the power of all human brains.
Before trying to answer the question about which types of sciences are more important – the ones that try to explain the external world or the ones that try to explain the internal world – consider this, slide that shows the different telephones that I have used in my life. I grew up in rural Maine, where we had a party line telephone because we were somewhat remote on our farm in Newburgh, Maine.
However, over the years phones got much better…. So in 2035 or 2055, who are you going to call when you need help?
Here is my brief bio in words…
I am a retired IBM executive (since July 2021), and serve on the Board of Directors, of the International Society of Service Innovation Professionals (ISSIP.org) promoting service science as a new transdiscipline, linking industry, academia, and public policy to accelerate value co-creation and capability co-elevation (business and societal transformation to better and better win-win games).
Picture 2008: In 2008, Jim directed
IBM Almaden Service Research
helping to establish service science,
applying science, technology,
and T-shaped upskilling of people to
business and societal transformation.
I was IBM’s Director of Cognitive OpenTech – meaning I lead open source AI for the part of IBM which works with software developers globally.
As a result of my work in service science, I have won a number of awards, including the Gummesson Service Research Award, Vargo and Lusch Service-Dominant Logic Award, Daniel Berg Service Systems Award, and the PICMET Fellow award for advancing service science.
"Recently, Alan Hartman a service science researcher from University of Haifa and retired IBMer shared with me Giorgione’s painting –the Three Ages of Man. Looking at the artwork - now that I am 65 years old and on the verge of retiring from IBM on June 30th - it made me reflect, that my own career has spanned the study of three types of systems –natural systems, cognitive systems, and service systems. By far the most complex and fascinating to me are service systems –because they deal with people and organizations (what I like to call responsible entities) applying knowledge to create mutual benefits, or what mathematicians, computer scientists, and economists call better and better win-win games. Service science is the transdisciplinary study of the evolving ecology of service systems, types of responsible entities socially learning from each other better and better non-zero-sum modes of interaction. For example, competing companies working together in open source communities to create the software that runs the world. I see this everyday in Linux Foundation AI & Data Foundation for improving open source software, and I see it everyday in ISSIP - the International Society of Service Innovation Professionals for upskilling people. Responsible entities, people, businesses, universities, governments, and even families can and do socially learn better and better win-win games that benefit all stakeholders. We live in a world where service is fundamental. I will say that again, we all live in an amazing world where service is fundamental - fundamental to quality of life, fundamental to business, fundamental to customer experience, and fundamental to citizen experience. And now Artificial Intelligence (AI) is poised to take service to entirely new levels of quality, productivity, compliance, innovation, equity, resilience, and sustainability. It is an exciting time to be a service scientist. It is an exciting time to be a practitioner on a service journey - and I have many people to thank for my own service journey that has brought me here today. (next slides)."
The Three Ages of Man (Giorgione) - https://en.wikipedia.org/wiki/The_Three_Ages_of_Man_(Giorgione)
Thanks to Alan Hartman (retired IBM, U Haifa) for his inspiration on Three Ages of Man - https://www.slideshare.net/alanhartman/what-really-counts and recording - https://www.youtube.com/watch?v=lz88flBbI1k
In 2002, Paul Maglio asked me to return to IBM Research (from IBM Venture Capital Relations) and lead a Human Sciences team. My advice was to call it Service Research and align with IBM Global Services business.
From 2002 onward, Nick Donofrio, Doug Elix, Irving-Wladawsky Berger, Paul Horn, Robert Morris, Greg Goldman, and numerous other IBM Executives provided support for working with universities and governments around the world to help establish Service Science Management and Engineering. Service innovation integrates technology and business skills – a fantastic technology will go nowhere, without a value proposition, and people with skills to utilize it. In 2006, during a visit to IBM Almaden for a service science update to IBM CEO Sam Palmisano and IBM Board of Directors – the Smarter Planet initiative was conceived by many of the same executives in attendance. Sam Palisano (SP) liked Smarter Planet (SP) – it aligned with service science well.
In 2004, Henry Chesbrough asked if I knew how IBM helped start Computer Science – and by 2006, we had the special issue of Service Science in the Communications of the ACM!
In 2004, Roland Rust introduced me to the “big tent” approach to service research. The big tent rang true at IBM. Service marketing more than any other single discipline seems to strive for “big tent” – and this is truly remarkable!
Rust R (2004) A Call for a Wider Range of Service Research. Journal of Service Research.
In 2004, Bob Lusch visited IBM Almaden as part of a delegation from the Sloan Foundation looking at the future of skills and professional science master’s degree. During the meeting, when service science came up – Bob slid a copy of “Evolving to a New Dominant Logic for Marketing” to me, and I started to read it, while the discussion continued. My eyes got big, I kept reading. My eyes got bigger. I kept reading. Paul and I had been working on a paper, but this was 100x better. In 2005, I finally had a chance to discuss Service Dominant Logic with Steve Vargo. With Bob and then Steve, two of the biggest inspiring moments for me on the service research journey.
In 2005, Christopher Lovelock, Evert Gummesson and I discussed “Whither Service Marketing” – new insights emerged for me. At the same time Ray Fisk, emphasized service design and arts, and Evert was pointing me at work on public policy. Papers began to appear on SSME+DAPP (Design Art Public Policy). Both Ray and Evert’s contribution to the first Handbook of Service Science, truly helped solidify the field, history and future perspectives. MaryJo Bitner’s and David Bowen’s support for the handbook project always was instrumental to the big tent approach and connecting the past to the present and possible futures of the field. By 2010, we had the first handbook complete. Irene Ng caused me to re-think service systems and value several times – helping both on theory development as well as data-driven applications and market creation – huge opportunities for the field.
In 2006, Bo Edvardsson inspired me with an early view of sustainable service – that I still think about to this day. Bo has made support for the Nordic service community a great opportunity for me over the years.
Since 2006 the work of Alexandra Medina-Borja in the area of Service Systems Research has been on my radar, and in 2012 when Alex joined NSF on a rotation, her leadership has advanced smart service systems research, and connected academia and industry to make progress.
In 2007, Francesco Polese invited me to support the community in Europe through the Naples Forum on Service – with the great vision of the three pillars and striving for integration in the big tent of service research.
In 2008, Guangjie Ren and began collaborating on the Cambridge SSME report, and by 2010 he was an IBM Almaden Service researcher, part of a team creating great tools for IBM clients and service professionals. The Cognitive Component Business Model is still to me the foundation of a service system simulation tool needed to advance the field. So many other Almaden Service Researcher created innovation to advance the business – it was these projects that kept service science grounded in business reality. Later, Rama Akkiraju joined Almaden, and helped drive new service engineering directions as well as connections between service research and cognitive computing/AI.
In 2009, Jochen Wirtz and I sat on a balcony high-rise in Singapore – saying a toast to Christopher Lovelock – and excitedly conspiring about the future of the field – anticipating growing technological capabilities, and awaiting service robots and the rise of Trusted AI in service.
In 2011, Sam Palmisano (IBM CEO) selected SSME to be listed as an IBM Centennial Icon of Progress.
In 2012, Alessio Giuiusa was a student at University of Rome and visited for several months to learn more about service science and experience IBM Research in California – and today I am proud that he is a General Manager at Amazon leading their huge Rome distribution Center. So many students and visiting faculty as well as industry professionals over the years have benefitted from time at Almaden – all unique inspirations.
In 2015, Javier Reynoso suggested we plan our paper on “Quantum Service.” Still thinking about that one.
In 2020, I am ready for my cognitive assistant. Our human, episodic memories are so fallible. Some of my memories of the journey are captured in my CV, others in my slideshare account or on my service science blog – others in random places on the web if I just search (slide 20, SSME leadership team at IBM). In future wiser service systems, our cognitive mediators will (in some ways) know us better than we know ourselves – and that can be a good thing. Cognitive mediators will exist for service systems at all levels, not just people and things (digital twins), but organizations, universities, cities, nations as well. The global service systems ecology modeling too is still needed.
These memories of moments of inspiration from key people continues to sustain me on the journey!
For those wondering what the common denominator is between service science and artificial intelligence – it is trust.
For more on upskilling, I recommend these two books.