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ALL
PSYCHOLOGICAL EVOLUTION
Functional
Emotional
Aspirational
BASIC NEEDS
SOCIALNEEDS
SELF-ACTUALIZATIONNEEDS
HIERARCHY OF NEEDS
1976 2016
People who completed a Marathon (US only)
25.000
507.000
“Self-actualization is the future of consumerism”
TRENDWATCHING.COM– Dec 2015
Functional
Emotional
Aspirational
BASIC NEEDS
SOCIAL NEEDS
SELF-ACTUALIZATION NEEDS
Product-driven marketing
Functional
Emotional
Aspirational
BASIC NEEDS
SOCIALNEEDS
SELF-ACTUALIZATIONNEEDS
Customer-driven marketing
Functional
Emotional
Aspirational
BASIC NEEDS
SOCIALNEEDS
SELF-ACTUALIZATIONNEEDS
Transformation-driven marketing
Functional
Emotional
Aspirational
SELF-ACTUALIZATION
NEEDS
MARKETING HAS BECOME ABOUT ACTIVISM
MARKETING 3.0
Minds
Hearts
Souls Transformation-driven marketing
Customer-driven marketing
Product-driven marketing
ASPIRATIONAL TRENDS
Sustainability Diversity &
inclusivity
Health
ALL
People aspire to become the best
person possible, and they expect
brands to help them in achieving this.
PSYCHOLOGICAL EVOLUTION
EVOLUTIONS
Digital Disruption
Transformational Economy
Self-Actualisation
TIME
IMPACT
on our
health
20201960
Medical breakthroughs
Fitness craze
1980
+25 years-25 years
The aspiration to be(come) healthy & happy
Beautiful Energetic In Balance Enjoying
(15-30 y.o.) (30-45 y.o.) (45-60 y.o.) (+60 y.o.)
TO BE , OR NOT TO BEcome come
HEALTHCARE
35.000
micro-decisions per day
“ Who you aretoday is the result of your
past decisions ”
Cornell university
HEALTH MARKETING
Helping people with their decisions
to become healthy & happy
Lifestyle
Medical
Health
Well-being
Decisions related to
Interests, style, taste
Attitudes, Possessions,
..
Decisions to maintain
health & happiness
Decisions to prevent
one’s health
to become worse
Decisions to manage
one’s (future)
medical condition
BUSINESS GOVERNMENT
Global trust in ‘institutions’
47%
56%
Edelman trust barometer (2019)
Making customers healthy & happy
Christophe Jauquet
healthmarketeer
christophe@christophejauquet.com
29

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201912 butik agency - transformational experiences - healthusiasm - belgium part 2 evolutions 3

Editor's Notes

  1. FYSIOLOGICAL: food – health – water – rest SAFETY: security LOVE & BELONGING: relationships & friends ESTEEM: recognition SELFACTUALIZATION: achieving one’s full potential
  2. Waiting till we get retired?
  3. functional: warmth & safety windstopper waterresistant Sun protection reflectivity
  4. 2011 – black Friday 10 years – other consumerism Worn wear. truck driving around cities in the states to repair and sell second hand patagonia clothing Federal lawsuit against the US government: Bears ears shrinking with 85%
  5. lawsuit against US federal government. Bears ears -85% Uranium development
  6. help customers take decisions !!
  7. Gen Y: Life = health & wellness Gen X: Life + exercise + diet Babyboomer: Life + diet Generational expert
  8. help customers take decisions !!