National Body for Home Improvement Agencies
Improving Delivery of the Disabled Facilities Grant
DFG Champions
Roadshows
Autumn 2019
About Foundations
• National Body for Home Improvement Agencies since 2000
• As contracted by the Ministry of Housing, Communities and
Local Government
• Here to support with improving the delivery of DFGs
• Almost everything we do is FREE OF CHARGE*
• Advice, support, training, workshops – please ask.
*Apart from software, external training and in-depth consultancy
#DFGChampions
#DFGChampions
“The sum of the expertise
of the people in the
audience is greater than
the sum of the expertise of
the people on the stage”
Dave Winer
53%
#DFGChampions
LAs with
an RRO
Policy 2016
85%
#DFGChampions
LAs with
an RRO
Policy 2019
DFG Theory of Change
#DFGChampions
Theory of Change?
• Sometimes called “logic chains” or “logic models”
• Improvement projects are usually:
• Time limited
• Focus on improving the process
• But what impact will that make, and when?
• What about continual improvement?
• Lots of reporting but no clear view of what you do?
• A theory of change links up the change process so you can
measure if it works
#DFGChampions
Theory of Change
•Help teams work together to achieve a
shared understanding of a project and its aims.
•Bring the process of change to the forefront.
•Make projects more effective
•Quickly communicate a project’s aims
•Encourage teams to engage with the existing
evidence base
#DFGChampions
Working back from the Impact
•Developing a theory of change
#DFGChampions
Inputs Activities Outputs Outcomes Impact
Work backwards
Required Impact
• From 2015 Spending Review:
• Increased funding to deliver 85,000 adaptations per year
• This is expected to prevent 8,500 people from needing to
go into a care home in 2019-20
• Assumes 10% of DFG recipients are prevented from needing
residential care
• Use NHS Number to link DFG and Care data
#DFGChampions
DFG Logic Chain Example
#DFGChampions
Inputs Activities Outputs Outcomes Impacts
Budget?
Staff?
How many
people
assessed or
supported to
apply?
How many
DFGs
approved,
how quick?
How many
homes
adapted?
Less people
entering
residential
care
DFG Baseline for 2018/19
#DFGChampions
Inputs Activities Outputs Outcomes Impacts
£1.2m of
DFG
4 FTE staff
123 DFG
applications
Avg DFG
£9,750, 116
days from
application
110 homes
adapted
11 fewer
people entering
residential care
Inputs and Activities
• Charge an agency fee?
• Pays for more staff
• Supports people better
• And means lower average grants (including the fee)
• Introduce or update RRO policy?
• Simplify the process
• More grants processed per member of staff
• More staff? More budget? Alliance Contracting?
#DFGChampions
Grant Uses
Showers Straight
stairlift
Curved
stairlift
Ramp Extension Other
55% 15% 10% 10% 3% 7%
£4,755 £2,358 £4,495 £3,928 £31,939 N/A
#DFGChampions
Adaptations without Delay
DFG - Sausage Machine?
#DFGChampions
Traditional DFG Delivery
Person
contacts
Social
Services
Occupational
Therapist
makes
assessment
Agency helps
with
application
Local
Authority
approves
Grant
Contractor
carries out
works
#DFGChampions
“In every field of inquiry, it is true that all things
should be made as simple as possible – but no
simpler.”
Albert Einstein
“And for every problem that is muddled by over-
complexity, a dozen are muddled by over-
simplifying.”
Sydney J. Harris
#DFGChampions
Complicated
or
Sophisticated?
The Wall – Housing and OTs
#DFGChampions
The Dam
#DFGChampions
We’ll be back next year!
Thank you for Coming!
Please complete the survey

201910 DFG Champions Roadshow

  • 1.
    National Body forHome Improvement Agencies Improving Delivery of the Disabled Facilities Grant DFG Champions Roadshows Autumn 2019
  • 2.
    About Foundations • NationalBody for Home Improvement Agencies since 2000 • As contracted by the Ministry of Housing, Communities and Local Government • Here to support with improving the delivery of DFGs • Almost everything we do is FREE OF CHARGE* • Advice, support, training, workshops – please ask. *Apart from software, external training and in-depth consultancy #DFGChampions
  • 3.
    #DFGChampions “The sum ofthe expertise of the people in the audience is greater than the sum of the expertise of the people on the stage” Dave Winer
  • 4.
  • 5.
  • 6.
    DFG Theory ofChange #DFGChampions
  • 7.
    Theory of Change? •Sometimes called “logic chains” or “logic models” • Improvement projects are usually: • Time limited • Focus on improving the process • But what impact will that make, and when? • What about continual improvement? • Lots of reporting but no clear view of what you do? • A theory of change links up the change process so you can measure if it works #DFGChampions
  • 8.
    Theory of Change •Helpteams work together to achieve a shared understanding of a project and its aims. •Bring the process of change to the forefront. •Make projects more effective •Quickly communicate a project’s aims •Encourage teams to engage with the existing evidence base #DFGChampions
  • 9.
    Working back fromthe Impact •Developing a theory of change #DFGChampions Inputs Activities Outputs Outcomes Impact Work backwards
  • 10.
    Required Impact • From2015 Spending Review: • Increased funding to deliver 85,000 adaptations per year • This is expected to prevent 8,500 people from needing to go into a care home in 2019-20 • Assumes 10% of DFG recipients are prevented from needing residential care • Use NHS Number to link DFG and Care data #DFGChampions
  • 11.
    DFG Logic ChainExample #DFGChampions Inputs Activities Outputs Outcomes Impacts Budget? Staff? How many people assessed or supported to apply? How many DFGs approved, how quick? How many homes adapted? Less people entering residential care
  • 12.
    DFG Baseline for2018/19 #DFGChampions Inputs Activities Outputs Outcomes Impacts £1.2m of DFG 4 FTE staff 123 DFG applications Avg DFG £9,750, 116 days from application 110 homes adapted 11 fewer people entering residential care
  • 13.
    Inputs and Activities •Charge an agency fee? • Pays for more staff • Supports people better • And means lower average grants (including the fee) • Introduce or update RRO policy? • Simplify the process • More grants processed per member of staff • More staff? More budget? Alliance Contracting? #DFGChampions
  • 14.
    Grant Uses Showers Straight stairlift Curved stairlift RampExtension Other 55% 15% 10% 10% 3% 7% £4,755 £2,358 £4,495 £3,928 £31,939 N/A #DFGChampions
  • 15.
  • 16.
    DFG - SausageMachine? #DFGChampions
  • 17.
    Traditional DFG Delivery Person contacts Social Services Occupational Therapist makes assessment Agencyhelps with application Local Authority approves Grant Contractor carries out works
  • 18.
    #DFGChampions “In every fieldof inquiry, it is true that all things should be made as simple as possible – but no simpler.” Albert Einstein “And for every problem that is muddled by over- complexity, a dozen are muddled by over- simplifying.” Sydney J. Harris
  • 19.
  • 20.
    The Wall –Housing and OTs #DFGChampions
  • 21.
  • 22.
    We’ll be backnext year! Thank you for Coming! Please complete the survey