Remote Faciliation Workshop with Women in Agile SingaporeKritiJaising
Dana Pylayeva and Kriti Jaising present remote facilitation with Training from the Back of the Room, Zoom breakout sessions and Liberating Structure. All in the virtual space.
Instruction on how to use Google Forms, as well as how to DEPLOY Google Forms in a classroom. Instruction on Quizlet and ideas for Powerpoint Karaoke (PPTK) using all three tools.
Remote Faciliation Workshop with Women in Agile SingaporeKritiJaising
Dana Pylayeva and Kriti Jaising present remote facilitation with Training from the Back of the Room, Zoom breakout sessions and Liberating Structure. All in the virtual space.
Instruction on how to use Google Forms, as well as how to DEPLOY Google Forms in a classroom. Instruction on Quizlet and ideas for Powerpoint Karaoke (PPTK) using all three tools.
As growing developers, we owe it to ourselves an organizations to stay on top of technology trends and tools. This talk is about how to suggest change in your organization without being too timid or too forward.
Michael Stratton, IT Solution Manager for the Spitfire Group and author of "The Effective Project Manager" created this presentation and presented to a group of technical resources attending the Denver Visual Studio User Group on 4/27/15 at the Microsoft campus in the Denver Tech Center.
The Path of Pain: Mastering Game Design in 20 steps - takeawayKacper Szymczak
We all have a Design Muscle. In order for it to create what one wishes it to, it must be trained. It must be submitted to painful exercise. It must be strengthened to the level where it won't matter if the time is lacking, if your boss wants 10 versions just to scrap them all, if the editor is crashing, if the topic is boring, or you're working on a clone. The philosophy the speaker will present is grounded on mastering excellence and focusing on the fascinating craftsmanship of game design, which is - as often forgotten - a world of fun in itself.
Performed live at Game Industry Conference 2016.
How To Overcome Fear Of Failure In 3 Easy StepsMichael Lee
Nobody likes the idea of failing. Unfortunately, not everyone knows how to overcome their fear of failure. If you find yourself dealing with this kind of situation, then viewing this presentation could help you conquer your fear.
Presentation about learning English in the virtual world of Second Life. A proven way to help motivate learners and create immersive learning opportunities.
This is an original PPT of mine (Dr. Amit Ratn Gangwal Jain) designed for all those who accept challenges in life; may it be college life or professional life. Highly effective presentation through minimum slides with full fun and learning.
Managing a team while staying technical and write code is a constant challenge for me. This is summary of my thoughts and some time management tips on how I am able to write code while managing a team of productive engineers.
The presentation is highly opinionated so take it with a grain of salt as some of these tips may not be applied directly.
Agile Games - Playful approaches to agile principlesRobert Misch
I facilitated this workshop during the 2nd Holtzbrinck Publishing Group's International CTO Conference 2013 in Berlin.
It's about Agile Games and how they revolutionise the way we train Agile Teams.
If you have a useful product, I believe Onboarding is the most important thing you can build to help your users get to your product. People often significantly underinvest here, create short onboarding experiences to rush users into the product, and don't understand the key takeaways users should have. I make the case of how to build much better onboarding through this deck.
Area of Expertise: Designing Learning
Designing Learning Definition: Designing, creating and developing learning interventions to maximize the learning experience and impact
Workplace Application: Designed ILT course for government employees
Audience: 3000 judicial employees
Results: Improved efficiencies in process workflows
Продовжуючи себе у своїх дітях, ми творимо не тільки людину. Ми творимо час. Дух часу, взаємини між людьми – все це залежить від того, які ми з вами, від того, яка школа, що їй народ довірив своє майбутнє.
As growing developers, we owe it to ourselves an organizations to stay on top of technology trends and tools. This talk is about how to suggest change in your organization without being too timid or too forward.
Michael Stratton, IT Solution Manager for the Spitfire Group and author of "The Effective Project Manager" created this presentation and presented to a group of technical resources attending the Denver Visual Studio User Group on 4/27/15 at the Microsoft campus in the Denver Tech Center.
The Path of Pain: Mastering Game Design in 20 steps - takeawayKacper Szymczak
We all have a Design Muscle. In order for it to create what one wishes it to, it must be trained. It must be submitted to painful exercise. It must be strengthened to the level where it won't matter if the time is lacking, if your boss wants 10 versions just to scrap them all, if the editor is crashing, if the topic is boring, or you're working on a clone. The philosophy the speaker will present is grounded on mastering excellence and focusing on the fascinating craftsmanship of game design, which is - as often forgotten - a world of fun in itself.
Performed live at Game Industry Conference 2016.
How To Overcome Fear Of Failure In 3 Easy StepsMichael Lee
Nobody likes the idea of failing. Unfortunately, not everyone knows how to overcome their fear of failure. If you find yourself dealing with this kind of situation, then viewing this presentation could help you conquer your fear.
Presentation about learning English in the virtual world of Second Life. A proven way to help motivate learners and create immersive learning opportunities.
This is an original PPT of mine (Dr. Amit Ratn Gangwal Jain) designed for all those who accept challenges in life; may it be college life or professional life. Highly effective presentation through minimum slides with full fun and learning.
Managing a team while staying technical and write code is a constant challenge for me. This is summary of my thoughts and some time management tips on how I am able to write code while managing a team of productive engineers.
The presentation is highly opinionated so take it with a grain of salt as some of these tips may not be applied directly.
Agile Games - Playful approaches to agile principlesRobert Misch
I facilitated this workshop during the 2nd Holtzbrinck Publishing Group's International CTO Conference 2013 in Berlin.
It's about Agile Games and how they revolutionise the way we train Agile Teams.
If you have a useful product, I believe Onboarding is the most important thing you can build to help your users get to your product. People often significantly underinvest here, create short onboarding experiences to rush users into the product, and don't understand the key takeaways users should have. I make the case of how to build much better onboarding through this deck.
Area of Expertise: Designing Learning
Designing Learning Definition: Designing, creating and developing learning interventions to maximize the learning experience and impact
Workplace Application: Designed ILT course for government employees
Audience: 3000 judicial employees
Results: Improved efficiencies in process workflows
Продовжуючи себе у своїх дітях, ми творимо не тільки людину. Ми творимо час. Дух часу, взаємини між людьми – все це залежить від того, які ми з вами, від того, яка школа, що їй народ довірив своє майбутнє.
Measuring and improving the impacts of Health IT on clinical, cost and efficiency outcomes. Presented by Steven Shaha, Center for Policy & Public Administration, UK, at HINZ 2014, 12 November 2014, 12.22pm, Marlborough Room 3
Убеждаю программистов 1С оглядываться по сторонам и обращать внимание на требования заказчика, не забывать про архитектуру с её нефункциональными требованиями и обратить внимание на СППР: Систему проектирование прикладных решения, иначе - вымрут!
20161028 mindmaps- a killer way to increase your test coverage Staff Agile66
Presentation from Agile Tour Bangkok 2016
28 October 2016
Speaker : PRASHANT HEGDE
Session Name : Mindmaps: A killer way to increase your test coverage
Spring Fair talk (Feb 2015): how to increase your online salesScreen Pages
A whistle-stop, rapid fire tour of e-commerce tips and advice that retailers can implement on their e-commerce websites based our experience working with the creative, marketing, and technical teams of hundreds of niche retailers. The talk will cover practical examples of ways in which you can increase traffic, improve engagement and conversions and generate more sales from retail websites.
12 mind tricks that win people over and help you get aheadzubeditufail
12 Mind Tricks That Win People Over and Help You Get Ahead
Jul 15, 2015
Dr. Travis Bradberry
Coauthor Emotional Intelligence 2.0 & President at TalentSmart
The why, what and how of Facilitation
This 90 minutes session is part of a series of short and focused masterclasses.
The series is meant for people who have little or no experience applying design thinking methods, tools and frameworks.
This is a Masterclass by Arne van Oosterom
Speak With Confidence: How To Level Up Your Confidence Speaking In Front of ...Flavian Mwasi
You don't have to be born with the gift of gab or naturally adept at it to speak in public. Sure, some people appear to have these abilities, which can be irritating for those of us who may need to put in a little more effort. Even if you have a fear of public speaking and have struggled with it for years, the simple advice in this manual will be of assistance.
When it comes to public speaking, one of the first things we need to work on is determining the best manner to convey our message.
While there will be some differences in how you accomplish this depending on your audience and the topic you need to convey, there are certain general guidelines that you can follow regardless of the situation.
This book will guide through the art of public speaking and teach you what steps you need to take to improve your public speaking skills and impress everyone with your knowledge and expertise on any topic.
This slideshow was created with images from the web. I claim no copyright or ownership of any images. If a copyright owner of any image objects to the use in this slideshow, contact me to remove it. This is for a course in Introductory Psychology using Wayne Weiten's "Psychology: Themes and Variations" 8th ed. Published by Cengage. Images from the text are copyrighted by Cengage.
MGT 309Speech Planning DocumentAdapted from Business S.docxannandleola
MGT 309
Speech Planning Document
Adapted from Business Scenarios & UNCG Speaking Center
Introduction
In a way that connects to your audience, speak your purpose & how this topic connects to them.
· Intro Self
· Hook/First Sentence
· Focus and 3 main points/preview (matches the three below)
transition
Body
Detail the contents with stories and appropriate tone.
Sub-Point 1:
Sub-Point 2:
Sub-Point 3:
transition
transition
transition
Closing
Leave the audience with a good feeling.
· Summary
· Positive thought or call to action
Performance improvement behavior:
How to Reduce Your Public Speaking Anxiety
Anxiety will interfere with your ability to be comfortable, confidence and charismatic, and often times it comes from our threat of perceive social rejection. We are fearful that if someone knows us that they will reject us. Furthermore, we don’t want another to think of us as stupid. This self-defeating thinking get is our way and shows up in the body. The following is a list to help you think and reduce your anxiety so you can enjoy presenting.
1. Re-frame the experience. Do NOT dwell in the uncertainty, but instead focus your mind on the phrase “It’s just a conversation.” Whether it’s a conversation of one-on-one or one-to-many, it’s still simply a conversation. Think that way.
2. You believe you more than anyone else in the world; therefore you must control the brain messages (thoughts) that are self-defeating. You are not an idiot, You are in fact a beautiful wonderful person. Be sure to tell yourself that you are worthy and competent.
3. Be careful of the ‘imposter syndrome.’ The thoughts say tell you that you don’t have anything of value to offer – that you do not belong in this situation. By being in the situation, you have something to offer.
4. Manage your body. When our threat response is activated, our biology is to funnel energy to prepare us to fight or flight. Therefore energy goes out of our brains and into our arms and legs. This is biology. To quiet the threat response, breathe deep and tell yourself that you are safe, that you are prepared, that you are worthy, and that the audience is for you. Additionally, know that the threat response is often at its height at the beginning of the talk; therefore, plan an audience activity in the beginning to give yourself a moments break, or perhaps take a sip of water. Just a little moment will help.
5. Prepare more information that you need. In the moment of execution, you will forget to say some information and other information. No worries. Nobody but you knows of your change. Enjoy it. Don’t be thrown-off by the change. Go with the flow.
6. Practice. Practice. Practice. Your brain has difficulty distinguishing imagination and reality. Use this strategy to make the uncertain certain. It will reduce your anxiety.
7. When you practice, spend more time on the introduction. Polish it to perfection and you’ll feel ...
A presentation on ways to make oneself mentally agile. There are certain parameters here, laden with examples, following which, anyone should be able to improve themselves, for good.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...
20161028 pairing - roni greenwood
1. A g i l e To u r B a n g k o k
PAIRING
Or how to have fun while kicking ass at
software development
Today we’re going to talk
about Pairing. pairing is the
practice of two people
working on the same problem
at the same time on the same
computer.
Specifically we are going to
focus on some of the
difficulties people usually
have with pairing and how to
overcome them, in order to
get the most out of this
practice.
Just a quick check before we
start - how many people in
this room have paired before?
how many pair regularly?
2. HAPPY DEVS WRITE BETTER CODE
Pairing is *usually* described by devs as a practice that makes them happier with their work.
2
3. WHY PAIR?
Some of the benefits of pairing include…
• Great way to up-skill new team members
• Less mistakes, less bugs!
• Focus on building the right thing
• Sharing the ownership of the code
• Push each other to write better code
• Less wasted time
• Less rabbit-holes
• Intent based development
• Fun
3
4. HOW TO PAIR?
The rules…
• Two people, one shared “destination”, one computer.
• Driver - Navigator
• Swap roles regularly
• Rotate pairs often for maximum knowledge transfer.
• The pairing station!
4
Set up a large monitor (or even two) -
this is to make sure no one is
uncomfortable squinting or straining
their neck.
Both driver and navigator should have
access to the mouse and keyboard
Enough space to make you both
comfortable
Sometimes it’s best to let the less
experienced person drive more, until
they get comfortable with the code
base.
Learning to navigate is a skill in itself
that requires confidence and
familiarity with the code, the domain
and good practices. Make sure you
teach and learn that skill.
This will help everyone in the team to
understand all different parts of the
code and own it together
Eliminate “human bottlenecks”
Learn how everyone else works
See the bigger picture
Share the good practices - constantly
drive each other to get better
7. 7
…
SO WHAT WENT WRONG?
Pairing can be stressful and unproductive when good pairing practices are not followed.
If you’re feeling pairing creates frustration, distraction, or wastes your time, you are not alone.
In the past couple of years I have heard people tell me they hated pairing, that working alone is the
8. WHEN MAKINGAMISTAKE…
Never put your pair down, or make fun of them, for making a mistake.
8
Never, ever ever put someone
down for making a mistake.
Don’t react with anger or
mock them.
This can easily happen if you
pair with someone less
experienced, or just new to
the team.
Remember that pairing is
about sharing knowledge and
improving the overall
capabilities of your team.
Also keep your mind open,
you might learn something
even from someone new and
inexperienced.
9. GETTINGANNOYED…
Being so close and personal with another person can be quite stressful.
9
We all know this one. You’ve
been working with the same
person for a little too long.
You have different ways of
doing things. The small things
start getting on your nerves
and you notice you are slowly
acting more snappy towards
each other…
Any team that wants to
continue pairing successfully
for longer than a few days,
needs to have a discussion, a
“negotiation of terms” if you
want to call it that. Find out
how each team member
would like to be treated
(for example, some people
may take longer to think and
do not like to be rushed. other
people may want their pair to
switch their phone to silent as
the noise distracts them….)
Above all, always remember
to respect your pair
10. TIME PRESSURE…
Don’t let it change the way you work or talk with your pair.
10
When you have been trying to
push something through for a
few days… you’re starting to
feel unproductive, you really
want to just “get things
done”. You might
(accidentally or not) start
shutting your pair out.
You might..
say: “I’m just going to work
on my own for a little while, I
really want to get this done…”
do: start “driving” without
taking the time to explain your
actions, ignore the
“navigator’s” comments or
dismiss them.
Why is that bad?
This will create even more
pressure in the long run. First,
your code won’t be as clean
as it would be if you were still
pairing. It may take longer but
that’s usually because the
end product is better. You will
also become the only person
11. THE SILENCE
Sometimes you just need time to think. When pairing, try to think together.
11
Some people take longer to
think things through in their
heads.
Other people get so focused
in solution mode that they
find it hard to also maintain
verbal narration.
Sometimes it’s just a matter
of “Let me just finish writing
this thing and then I’ll explain
it to you…”
Either way, the point is - your
pair cannot read your mind
(unfortunately), and your pair
is your partner in decision
making.
12. DO ITALLYOURSELF..
Don’t ignore your navigator, share the responsibility and learn to delegate.
12
This comes from having an attitude of “I know
how to do this myself and don’t need you to
tell me how to do it”. We are all guilty of this
from time to time.
Remember that the “Navigator” role needs to
be learned, and if you disagree with something
the navigator suggests, explain why and talk it
through.
13. LET THEM DO ITALL..
Even if you believe your pair is fully capable of doing everything themselves…
13
Try to discuss how to handle distractions.
Don’t spend too much time on your phone or
talking to other people and abandon your pair.
14. HOW COULD WE DO BETTER?
A few suggestions to make everyone happier while pairing.
14
So we sat together for a retro
and discussed how each person
wanted to be treated while
pairing.
Each person is different, but a
few things never change..
15. SAFETY
If you can make people feel safe, you can talk to almost anyone about almost anything.
15
Everything must start with
safety.
When someone feels unsafe,
they will be scared to make a
mistake for fear of being
ridiculed or humiliated.
If you sense that safety is at
risk, diagnose the cause. The
two conditions of safety are
Mutual Purpose and Mutual
Respect. Commit to search
for a goal that will benefit
both parties. This soothes
fears and rebuilds safety. If
necessary, collaborate with
the other person to invent a
mutual purpose. Don't settle
for a compromise. Move to
different (often more creative)
or higher and more
encompassing goals.
If you create a safe working
environment when anyone
can say what’s on their
minds, you will be able to get
valuable input and maximise
the team’s performance.
16. RESPECT
Mutual respect will minimise conflicts and help you learn from each other.
16
One of the things that people
value the most when working
with others is the feeling that
they are respected.
Respect means that you let
your pair contribute their
opinion before you make up
your mind. Never put them
down for saying something
you do not agree with. Listen
with an open mind.
Respect their personal space
and basic human needs.
17. FEEDBACK
How do you resolve issues without compromising a relationship?
17
Giving and receiving feedback is super
important for successful pairing (and working in
teams in general, too!)
But how do you give valuable feedback without
hurting someone’s feelings?
Some tips for giving feedback:
- state facts, followed by how you feel. For
example: “Yesterday you started playing on
your phone while we were pairing. I felt lost
and confused.”
- Use tentative words and never any offensive
language. Try to only use facts and not
exaggerate.
- Ask for the other person’s side of the story.
- IF ASKED TO - Suggest some ways in which
you think you can solve issues (offer help but
don’t force it)
Some tips for receiving feedback:
- Don’t get defensive or angry. People give you
feedback because they still care enough to do
so. It’s hard to give feedback.
- Listen until the person finishes talking before
responding. Take a few seconds to “process”
what they said and compose your response.
- Ask how you can solve the problem.
18. SELFAWARENESS
Try to answer this question about yourself: “what am I like when I’m stressed?”
18
What is your “Style under stress”?
Different people react to stress differently.
Some people talk too much, others will be
silent, some will yell and others will be passive
aggressive.
Find out about yourself and your team members
how you tend to react under stress, and make a
concentrated effort to control your emotions.
19. HAVE FUN
Celebrate success, balance hard work with team activities, take things lightly and have fun!
19
Working so intensely can be quite draining in
the long run, so remember to balance all the
hard work with some fun group activities.
20. For questions or suggestions:
ronigreenwood@thoughtworks.com
QUESTIONS?