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How Mobile Friendly Stores Are
Changing the Landscape of Selling
Promotional Products
Presented By:
Dan Halama
BrightStores, Inc.
President & Founder
January 11, 2016
8:00 a.m. – 9:00 a.m.
Very Exciting Time to be in the Promo Industry
Traditional Forms of Advertising
Hardest Hit
Flat
Expected to be
surpassed by online
advertising in 2019
Search Engine
Social Media
Banner / Popup Ads
Podcasting Ads
General Disengagement from Traditional
Media as Online Takes over
Except. . . .
76% of consumers recall the advertiser and message on
a product.
Out of 1,000 consumers, 83% like receiving promo
products.
Promotional Products remain a constant tool for
enhancing any marketing campaign.
In a digital world, promo products stand out
People love free stuff!
Mobile Technology & Buyer Behavior
How many times a day does the average user “unlock” or
look at their cell phone?
140
Question
million smartphone users in the US alone
The average American owns connected devices
What percentage of mobile searches lead to an action? 90%
3
196
Portable Content – providing an optimal, constant viewing experience on multiple
size devices:
Phone
Tablet
Phablet
Surface
iPad
Touch Screen Devices
Defining Mobile / Responsive Design
What is responsive design?
People Hate Non-Responsive Sites
Improve your clients’ online
experience by eliminating pinching
& zooming on a small screen.
If your site is too hard to read on
a mobile device, your clients will
quickly leave the page.
Your clients are constantly using their mobile device
“Window Shopping” moved to smartphones
85% of B2B buyers require content to be optimized
for mobile devices
56% use mobile phones to access such content
42% often use tablets
Buyer Behavior Migrating to Mobile
Mobile E-Commerce Environment
Retail v s . Promo
Retail Mobile E-Commerce
Users will browse on mobile devices and
then purchase either in store or on
desktop
Friction Point: Credit Card Payment Process
Typing in credit card information is
considered more convenient and safe.
Why?
Promo Mobile E-Commerce
What are the most popular Company Store payment methods?
Purchase Orders
Cost Centers
Payroll Deductions
Department Codes
Budgets
Less than 40%
What percentage of all promotional product Company Stores use
credit card as a payment method?
Question
Promo Mobile E-Commerce
Friction Point: Logos, Artwork, Decoration
How we sell products in our industry:
1) Retail Promotional Product Websites
2) Destination Websites – Company Stores
3) Catalogs – Distributor Websites
How are your clients influenced by mobile?
Less than $15K
Communicating on mobile, using photos and social
media to share products.
$15K – $100K
Very tech-savvy. Searching for products, visiting
distributor sites on mobile devices.
$100K – 1M+
Using a PC for purchase, setting up complex corporate
processes. Using mobile devices for employee programs.
Annual Revenue
Shaking Up the Selling and Ordering Process
with Responsive Design
Initial
Contact
Catalogs
Presentation
& Quotes
Ordering Artwork Proofs Fulfilment Shipping
Improve the Promo Sales Process
Show any product, anywhere
Instant communication
Eliminate paper catalogs
Enhance credibility
ACTIONABLE Catalogs on Portable Devices
Responsive sites increase SEO rankings
Integrate with Social Media accounts
Sell products, anytime, anywhere!
Improve the Promo Sales Process
Implementing Mobile Friendly Company Stores
Use high quality images – product images, graphics, and logos
Be consistent with branding and design throughout the site
Use appealing content to easily guide shoppers through the store
Implementation Tips
Create a strategic path to products with categories
Don’t overwhelm shoppers with too many products
Create short, yet effective product descriptions
Streamline the checkout process
Implementation Tips
What Does the Future Look Like for Our
Industry?
Build systems for people without computers!
Example:
Historically, the Promo Industry lags behind the technology world
Streamline the ordering process:
Suppliers
Build systems for people without computers!
Decorators Distributors End Users
Takeaway: Walk the Tradeshow Floor
Walking the tradeshow floor
Are you embracing responsive design?
What are the system capabilities and features?
What is your experience and track record?
Are you financially stable?
Is your system scalable?
How often is your technology updated?
Ask technology vendors & suppliers:
Will the system integrate with other software systems I use?
Is your software secure for me and my clients?
How reliable is your Customer Support and does that cost extra?
What are you investing in, are you forward thinking?
What are you doing to take the friction out of our industry?
Ask a technology vendors & suppliers:
Questions
Contact Information
How Mobile Friendly Stores are Changing the
Landscape of Selling Promotional Products
January 11, 2016
8:00 a.m. – 9:00 a.m.
Dan Halama
BrightStores, Inc.
President & Founder
marketing@brightstores.com
800.466.5930

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2016 PPAI Expo Presentation: How Mobile Friendly Stores Are Changing the Landscape of Selling Promotional Products

  • 1. How Mobile Friendly Stores Are Changing the Landscape of Selling Promotional Products Presented By: Dan Halama BrightStores, Inc. President & Founder January 11, 2016 8:00 a.m. – 9:00 a.m.
  • 2. Very Exciting Time to be in the Promo Industry
  • 3. Traditional Forms of Advertising Hardest Hit Flat Expected to be surpassed by online advertising in 2019 Search Engine Social Media Banner / Popup Ads Podcasting Ads General Disengagement from Traditional Media as Online Takes over Except. . . .
  • 4. 76% of consumers recall the advertiser and message on a product. Out of 1,000 consumers, 83% like receiving promo products. Promotional Products remain a constant tool for enhancing any marketing campaign. In a digital world, promo products stand out
  • 6. Mobile Technology & Buyer Behavior
  • 7. How many times a day does the average user “unlock” or look at their cell phone? 140 Question
  • 8. million smartphone users in the US alone The average American owns connected devices What percentage of mobile searches lead to an action? 90% 3 196
  • 9.
  • 10.
  • 11. Portable Content – providing an optimal, constant viewing experience on multiple size devices: Phone Tablet Phablet Surface iPad Touch Screen Devices Defining Mobile / Responsive Design
  • 13. People Hate Non-Responsive Sites Improve your clients’ online experience by eliminating pinching & zooming on a small screen. If your site is too hard to read on a mobile device, your clients will quickly leave the page.
  • 14. Your clients are constantly using their mobile device “Window Shopping” moved to smartphones 85% of B2B buyers require content to be optimized for mobile devices 56% use mobile phones to access such content 42% often use tablets Buyer Behavior Migrating to Mobile
  • 16. Retail Mobile E-Commerce Users will browse on mobile devices and then purchase either in store or on desktop Friction Point: Credit Card Payment Process Typing in credit card information is considered more convenient and safe. Why?
  • 17. Promo Mobile E-Commerce What are the most popular Company Store payment methods? Purchase Orders Cost Centers Payroll Deductions Department Codes Budgets
  • 18. Less than 40% What percentage of all promotional product Company Stores use credit card as a payment method? Question
  • 19. Promo Mobile E-Commerce Friction Point: Logos, Artwork, Decoration
  • 20. How we sell products in our industry: 1) Retail Promotional Product Websites 2) Destination Websites – Company Stores 3) Catalogs – Distributor Websites
  • 21. How are your clients influenced by mobile? Less than $15K Communicating on mobile, using photos and social media to share products. $15K – $100K Very tech-savvy. Searching for products, visiting distributor sites on mobile devices. $100K – 1M+ Using a PC for purchase, setting up complex corporate processes. Using mobile devices for employee programs. Annual Revenue
  • 22. Shaking Up the Selling and Ordering Process with Responsive Design
  • 23. Initial Contact Catalogs Presentation & Quotes Ordering Artwork Proofs Fulfilment Shipping Improve the Promo Sales Process Show any product, anywhere Instant communication Eliminate paper catalogs Enhance credibility
  • 24.
  • 25.
  • 26. ACTIONABLE Catalogs on Portable Devices Responsive sites increase SEO rankings Integrate with Social Media accounts Sell products, anytime, anywhere! Improve the Promo Sales Process
  • 28. Use high quality images – product images, graphics, and logos Be consistent with branding and design throughout the site Use appealing content to easily guide shoppers through the store Implementation Tips
  • 29. Create a strategic path to products with categories Don’t overwhelm shoppers with too many products Create short, yet effective product descriptions Streamline the checkout process Implementation Tips
  • 30. What Does the Future Look Like for Our Industry?
  • 31. Build systems for people without computers! Example:
  • 32. Historically, the Promo Industry lags behind the technology world Streamline the ordering process: Suppliers Build systems for people without computers! Decorators Distributors End Users
  • 33. Takeaway: Walk the Tradeshow Floor
  • 35. Are you embracing responsive design? What are the system capabilities and features? What is your experience and track record? Are you financially stable? Is your system scalable? How often is your technology updated? Ask technology vendors & suppliers:
  • 36. Will the system integrate with other software systems I use? Is your software secure for me and my clients? How reliable is your Customer Support and does that cost extra? What are you investing in, are you forward thinking? What are you doing to take the friction out of our industry? Ask a technology vendors & suppliers:
  • 38. Contact Information How Mobile Friendly Stores are Changing the Landscape of Selling Promotional Products January 11, 2016 8:00 a.m. – 9:00 a.m. Dan Halama BrightStores, Inc. President & Founder marketing@brightstores.com 800.466.5930