McDonalds Case Study:
Transforming Digital Strategy with Real World Data
Brian Kilmer, VP Sales, NinthDecimal
Erin Kienast, Digital Group Account Director, OMD
McDonalds Case Study
• Questions to Answer:
• Did Mobile Messaging Drive Visits or Just Downloads?
• What Audiences Responded Best to Monopoly
Messaging?
• Who is the McDonalds Audience?
• What’s the Shopping Journey of the McDonald’s
Consumer
• How Can McDonald’s Reach These Users Throughout
Their Day?
CONFIDENTIAL © 2015 NinthDecimal
3 CONFIDENTIAL © 2015 NinthDecimal
Power of Mobile
Unified Customer View
Mass of New Data
Today‘s Brand Challenge
The Blind Spot
4 CONFIDENTIAL © 2015 NinthDecimal
Mobile Physical World
Brands Are Blind to the Place Where Consumers
Spends Majority of Their Time?
5 CONFIDENTIAL © 2015 NinthDecimal
What is
NinthDecimal?
The MOST
COMPREHENSIVE
understanding of people
by connecting their digital
& physical lives
6 CONFIDENTIAL © 2015 NinthDecimal
McDonald’s Case Study:
2016 Monopoly
McDonalds Case Study
• Questions to Answer:
• Did Mobile Messaging Drive Visits or Just Downloads?
• What Audiences Responded Best to Monopoly
Messaging?
• Who is the McDonalds Audience?
• What’s the Shopping Journey of the McDonald’s
Consumer
• How Can McDonald’s Reach These Users Throughout
Their Day?
CONFIDENTIAL © 2015 NinthDecimal
McDonalds Case Study
CONFIDENTIAL © 2015 NinthDecimal
LCI™Index
Audience Matched Control Exposed Audience LCI™
McDonalds was successful in driving advertising-driven visits to store
during the Monopoly promotion.
• The lift in visits came from audiences generated based on off-line activity
and not from demo-based targeting.
McDonalds Case Study
CONFIDENTIAL © 2015 NinthDecimal
McDonalds was successful in driving advertising-driven visits to store
during the Monopoly promotion.
• The lift in visits came from audiences generated based on off-line activity
and not from demo-based targeting.
Day
0
Day
1
Day
2
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Day
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Day
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DailyVisitIndex(Average=100)
Days after Ad Exposure
Key Takeaways
CONFIDENTIAL © 2015 NinthDecimal
• Monopoly was a great use case to not only test to see if digital/mobile
ads drove in-store traffic, but also delivered key insights into who the key
McDonalds consumers are, but also what their shopping journey
entailed.
• Location data is a key data point to understand the McDonalds
consumer.
• The true value of location data is not just for mobile media, but rather for
strategic planning, audience building and ad effectiveness.

2016 Place Conf: Case Study - McDonald's Monopoly

  • 1.
    McDonalds Case Study: TransformingDigital Strategy with Real World Data Brian Kilmer, VP Sales, NinthDecimal Erin Kienast, Digital Group Account Director, OMD
  • 2.
    McDonalds Case Study •Questions to Answer: • Did Mobile Messaging Drive Visits or Just Downloads? • What Audiences Responded Best to Monopoly Messaging? • Who is the McDonalds Audience? • What’s the Shopping Journey of the McDonald’s Consumer • How Can McDonald’s Reach These Users Throughout Their Day? CONFIDENTIAL © 2015 NinthDecimal
  • 3.
    3 CONFIDENTIAL ©2015 NinthDecimal Power of Mobile Unified Customer View Mass of New Data Today‘s Brand Challenge
  • 4.
    The Blind Spot 4CONFIDENTIAL © 2015 NinthDecimal Mobile Physical World Brands Are Blind to the Place Where Consumers Spends Majority of Their Time?
  • 5.
    5 CONFIDENTIAL ©2015 NinthDecimal What is NinthDecimal? The MOST COMPREHENSIVE understanding of people by connecting their digital & physical lives
  • 6.
    6 CONFIDENTIAL ©2015 NinthDecimal McDonald’s Case Study: 2016 Monopoly
  • 7.
    McDonalds Case Study •Questions to Answer: • Did Mobile Messaging Drive Visits or Just Downloads? • What Audiences Responded Best to Monopoly Messaging? • Who is the McDonalds Audience? • What’s the Shopping Journey of the McDonald’s Consumer • How Can McDonald’s Reach These Users Throughout Their Day? CONFIDENTIAL © 2015 NinthDecimal
  • 8.
    McDonalds Case Study CONFIDENTIAL© 2015 NinthDecimal LCI™Index Audience Matched Control Exposed Audience LCI™ McDonalds was successful in driving advertising-driven visits to store during the Monopoly promotion. • The lift in visits came from audiences generated based on off-line activity and not from demo-based targeting.
  • 9.
    McDonalds Case Study CONFIDENTIAL© 2015 NinthDecimal McDonalds was successful in driving advertising-driven visits to store during the Monopoly promotion. • The lift in visits came from audiences generated based on off-line activity and not from demo-based targeting. Day 0 Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7 Day 8 Day 9 Day 10 Day 11 Day 12 Day 13 Day 14 DailyVisitIndex(Average=100) Days after Ad Exposure
  • 10.
    Key Takeaways CONFIDENTIAL ©2015 NinthDecimal • Monopoly was a great use case to not only test to see if digital/mobile ads drove in-store traffic, but also delivered key insights into who the key McDonalds consumers are, but also what their shopping journey entailed. • Location data is a key data point to understand the McDonalds consumer. • The true value of location data is not just for mobile media, but rather for strategic planning, audience building and ad effectiveness.