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How one marketing technology company gains
meaning from different data sources
Anshul Prasad 2013IPG-023
Making data
make sense
Daniel KeysMoran
Business architect, database guru, writer
“You can have data without
information, but you
cannot have information
without data.”
The 2014 Marketing Score Report
Looks at how 318 marketers, executives, and entrepreneurs rate theirorganizations
“20% of organizations do not
have marketing analytics,
which means they have zero
insight into online behavior.”
SOURCES
OF DATA
Email marketing
An easy way to send targeted
messages to different groups of
people. Builds loyalty, trust,and
brand awareness.
Marketing automation
The software platforms andtechnologies
organizations use to market across multiple
channels (email, social media,websites).
Web analytics
The collection, analysis and reporting of web data to
help marketers understand and optimize web usage.
Regularly monitoring web analytics can help you assess
and improve effectiveness of yourwebsite.
“If content is king,
it needs a castle.”
(and analytics is the queen)
IanMichaels
Principal and CEO at Gleanster Research
Big rockcontent
Google analytics
Google analytics
Asset levelanalytics
Marketing dashboard
Leads Planning a Project
Within 6Months
Leads IndicatingThey’re
Ready to Talk With Us
Opportunities Created
Year ToDate
OpportunityTypes
DO IT
YOURSELF
The right mix for you
● What do you want from your web analytics?
○ Visitor paths, conversion funnel, heatmaps, click tracking
● What metrics should you watch in your CRM?
● What does your data tell you about engagement?
● What value does social media bring?
● What insights can you glean from your different systems?
Identify your data sources
DIYanalytics
DIYanalytics
Develop metrics and gain moreinsights
● Get clear on business goals and objectives
● Know “where” marketing happens, where sales happen
● Define your analytics strategy
● Know leading and lagging KPIs
● Be agile
● Use a mix that’s the best bang for your buck
● Create dashboards to analyze data
About PMG Worldwide Inc
PMG built a real-time marketing analytics platform to
increase return on ad spend
• Name of Organization: PMG Worldwide, Inc.
• Industry: Marketing, Retail
• Location: Ft. Worth, TX USA
• In this mobile and web-intensive world, marketers and
advertisers must be able to use real-time analytics to
target consumers in a more finely tuned way by offering
unique, personalized messages that are seen in the right
environment at the appropriate time.
• While the technology is in place to deliver the right data,
marketers struggle to connect with their customers in the
optimal context because of audience pools that are
incomplete, inaccurate.
What PMG Needed?
● PMG sought to help its client deliver its ads to audiences
in ways that were optimized and personalized. To achieve
this, PMG knew it needed alternative audience-based
solutions that would allow the agency to reach additional
users and pages within the brand’s site to support
product consideration, and ultimately drive demand on
third-party sites.
What PMG did ?
● To meet the needs of its beauty products clients, PMG
partnered with Media Math to develop a strategy to
construct audience profiles in a way that would allow
PMG to target new and dynamic users in real time
● PMG worked with MediaMath to collect data into a
centralized platform and turn the raw data into usable
marketing signals.
● PMG was able to use a series of four key “adaptive
segments” to create and build precise consumer profiles
that populated retroactively, and update those profiles in
real-time.
● This provided PMG and its client the ability to quickly
identify customers at various stages of search and
transactions.
Results ?
• The campaign delivered impressive results, PMG reported
in the case study. During retail’s crucial fourth quarter, the
agency’s client saw audiences scale throughout the time
period, with conversions peaking during key shopping
holidays.
• Some stand-out outcomes included improved return on
ad spend (ROAS), the case study reports. The creation of
the audience profiles was validated by ROAS that reached
as high as $149.59 per customer.
• PMG is able to serve more personalized and custom
messaging to a finite group of users, depending on their
browsing behavior. PMG is working with its client to
access supply markets and work on an even more
extensive data strategy.
Thank You!

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Marketing Analytics

  • 1. How one marketing technology company gains meaning from different data sources Anshul Prasad 2013IPG-023 Making data make sense
  • 2. Daniel KeysMoran Business architect, database guru, writer “You can have data without information, but you cannot have information without data.”
  • 3.
  • 4.
  • 5. The 2014 Marketing Score Report Looks at how 318 marketers, executives, and entrepreneurs rate theirorganizations “20% of organizations do not have marketing analytics, which means they have zero insight into online behavior.”
  • 7.
  • 8. Email marketing An easy way to send targeted messages to different groups of people. Builds loyalty, trust,and brand awareness. Marketing automation The software platforms andtechnologies organizations use to market across multiple channels (email, social media,websites).
  • 9. Web analytics The collection, analysis and reporting of web data to help marketers understand and optimize web usage. Regularly monitoring web analytics can help you assess and improve effectiveness of yourwebsite.
  • 10. “If content is king, it needs a castle.” (and analytics is the queen) IanMichaels Principal and CEO at Gleanster Research
  • 15. Marketing dashboard Leads Planning a Project Within 6Months Leads IndicatingThey’re Ready to Talk With Us Opportunities Created Year ToDate OpportunityTypes
  • 17. ● What do you want from your web analytics? ○ Visitor paths, conversion funnel, heatmaps, click tracking ● What metrics should you watch in your CRM? ● What does your data tell you about engagement? ● What value does social media bring? ● What insights can you glean from your different systems? Identify your data sources DIYanalytics
  • 18. DIYanalytics Develop metrics and gain moreinsights ● Get clear on business goals and objectives ● Know “where” marketing happens, where sales happen ● Define your analytics strategy ● Know leading and lagging KPIs ● Be agile ● Use a mix that’s the best bang for your buck ● Create dashboards to analyze data
  • 19.
  • 20. About PMG Worldwide Inc PMG built a real-time marketing analytics platform to increase return on ad spend • Name of Organization: PMG Worldwide, Inc. • Industry: Marketing, Retail • Location: Ft. Worth, TX USA • In this mobile and web-intensive world, marketers and advertisers must be able to use real-time analytics to target consumers in a more finely tuned way by offering unique, personalized messages that are seen in the right environment at the appropriate time. • While the technology is in place to deliver the right data, marketers struggle to connect with their customers in the optimal context because of audience pools that are incomplete, inaccurate.
  • 21. What PMG Needed? ● PMG sought to help its client deliver its ads to audiences in ways that were optimized and personalized. To achieve this, PMG knew it needed alternative audience-based solutions that would allow the agency to reach additional users and pages within the brand’s site to support product consideration, and ultimately drive demand on third-party sites.
  • 22. What PMG did ? ● To meet the needs of its beauty products clients, PMG partnered with Media Math to develop a strategy to construct audience profiles in a way that would allow PMG to target new and dynamic users in real time ● PMG worked with MediaMath to collect data into a centralized platform and turn the raw data into usable marketing signals. ● PMG was able to use a series of four key “adaptive segments” to create and build precise consumer profiles that populated retroactively, and update those profiles in real-time. ● This provided PMG and its client the ability to quickly identify customers at various stages of search and transactions.
  • 23. Results ? • The campaign delivered impressive results, PMG reported in the case study. During retail’s crucial fourth quarter, the agency’s client saw audiences scale throughout the time period, with conversions peaking during key shopping holidays. • Some stand-out outcomes included improved return on ad spend (ROAS), the case study reports. The creation of the audience profiles was validated by ROAS that reached as high as $149.59 per customer. • PMG is able to serve more personalized and custom messaging to a finite group of users, depending on their browsing behavior. PMG is working with its client to access supply markets and work on an even more extensive data strategy.