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You can listen to the audio recording of the webinar and access the paper by going to chlnet.ca.
NHS Education for Scotland has developed a Quality Improvement Curriculum designed to support staff in Scotland in their efforts to improve services. This is an opportunity for NHSScotland staff to consider and comment on the Scottish Quality Improvement Curriculum.
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Knowledge management within this context envisions organisations as communities where knowledge, identity, and learning are situated. This framework acknowledges the social context of learning - i.e., that knowledge is acquired and understood through action, interaction, and sharing with others. It follows that social networks provide peer-to-peer enculturation through intentional exchange of tacit information made explicit. This, in turn, enables a dynamic process experienced as a continuous spiral that perpetually elevates collective understanding and enables knowledge creation.
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Trained more than 15,000 participants (Top executives, senior managers, middle managers and professionals) in combined 12 years both in in-house and public programs setting
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Run more than 350 different workshops or training programs on yearly basis
Has Partnership with several major training institutions in overseas region.
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Symbiotic Relationship Between Lean and LEADS
1. The Symbiotic Relationship Between
Lean and LEADS
June 22, 2015 Webinar
Speakers: Dr. Graham Dickson, Bonnie Blakley and Betty Mutwiri
Moderator: Kelly Grimes
3. Leadership Defined
“Leadership is the capacity to
influence others to work
together to achieve a
constructive purpose: the
health and wellness of the
population we serve.”
Dickson & Tholl, 2014
3
4. Lean is the continuous pursuit
of improvement to create
value from the perspective
of the customer or patient by
empowering employees to
generate and implement
innovative solutions.
It is a philosophy, not a tool.
What Is Lean?
4
5. Five domains
4 capabilities per domain
Total 20 capabilities
Behavioural descriptors at
four levels
Overview of LEADS
Develop
Coalitions
Systems
Transformation
Lead
Self
Engage
Others
Achieve
Results
5
6. Coaching is required leadership style
Effective communication is necessary
New leadership behaviours are needed
Teamwork is highly valued
Recovery time is necessary
Engagement is a double edge sword
Developing coalitions with physicians is critical
2012 Research Findings
Leading Lean: Building Leadership Capacity
in the Saskatoon Health Region
- Bonnie Blakley
6
7. Lean Leadership
Take accountability
Empower those doing the work
to make decisions
Have a deep understanding of
people and processes
Ask questions and listen deeply
Innovate and take risks
Learn on the gemba and
through formal training
7
8. Build problem-solving muscle of the team
Enable team on gemba to make decisions
Lead teams in standardizing processes
Focus on the entire system
Set the pace just right
Be a great coach
Lean Leadership
8
12. Using LEADS as a Model for Change 12
Saskatchewan Health Outcomes:
Better Health, Better Care, Better
Value, Better Teams
Achieves Results
Relationships
Engage
Others Develop
Coalitions
Lead
Self
Systems
Trans-
formation
Patient/Client Centred Care
Transformation of self and the system
13. PROGRAM COMPONENTS
Assessments
All candidates are expected to participate in the assessment process, which will be completed electronically. This begins
November 17, 2014
Support Plans
Sponsors for each candidate are requested to submit, electronically a Support Plan for each of their participants in the program.
A Support Plan document will be made available on the SLP website.
Learning Plan
Learning Plans are developed collaboratively with the candidate and sponsor. Learning Plan format is provided at Launch Week.
Journaling
Participants are expected to use reflective practices and keep a leadership journal.
Action Learning
Application of what is learned in courses, to ‘real time’ initiatives and concerns in individual RHAs, is expected of all participants.
Peer Learning Triads
Program participants will be aligned into triads to build capacity for peer coaching, integrating and sustain skills and knowledge
acquired from workshops and work experience as in informal learning method.
Mentorship
Participants will be expected to identify and connect with a mentor, identify goals and parameters of the mentorship relationship
with one another.
13SLP Program Components
14. Module Name Dates Location
360 Assessments Pre-Launch Week
Begin December 1, 2014
Online
Launch Week
LEAD SELF:
Emotional Intelligence
Launch Week
March10, 2015
Saskatoon TCU Place
ENGAGE OTHERS:
Coaching Skills for Leaders
Workshop:
March 11-12, 2015
Saskatoon TCU Place
Webinar Practicums
Coaching Skills for Leaders Practicums:
March 23 – June 1, 2015
90 minutes every 2 weeks
Webinar
Intersession
SYSTEMS TRANSFORMATION:
Leading Change
June 16-18, 2015 Regina
ENGAGE OTHERS:
Issue-Based Problem Solving
Assertiveness Training
June 16-18, 2015 Regina
Cohort Sessions (1 day for each cohort)
ENGAGE OTHERS:
Leading and Facilitating Teams, Group Coaching, DIRECT
Feedback
September 14, 21, 28, October 5, 2015 Cohort location
DEVELOP COALITIONS:
Strategic Partnerships & Alliances
November 23-24, 2015 Saskatoon
ACHIEVE RESULTS:
Creating Line of Sight
November 23-24, 2015 Saskatoon
14