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The Symbiotic Relationship Between
Lean and LEADS
June 22, 2015 Webinar
Speakers: Dr. Graham Dickson, Bonnie Blakley and Betty Mutwiri
Moderator: Kelly Grimes
Overview
Context setting
Research on Lean and LEADS
Practical application case study
2
Leadership Defined
“Leadership is the capacity to
influence others to work
together to achieve a
constructive purpose: the
health and wellness of the
population we serve.”
Dickson & Tholl, 2014
3
Lean is the continuous pursuit
of improvement to create
value from the perspective
of the customer or patient by
empowering employees to
generate and implement
innovative solutions.
It is a philosophy, not a tool.
What Is Lean?
4
Five domains
4 capabilities per domain
Total 20 capabilities
Behavioural descriptors at
four levels
Overview of LEADS
Develop
Coalitions
Systems
Transformation
Lead
Self
Engage
Others
Achieve
Results
5
Coaching is required leadership style
Effective communication is necessary
New leadership behaviours are needed
Teamwork is highly valued
Recovery time is necessary
Engagement is a double edge sword
Developing coalitions with physicians is critical
2012 Research Findings
Leading Lean: Building Leadership Capacity
in the Saskatoon Health Region
- Bonnie Blakley
6
Lean Leadership
Take accountability
Empower those doing the work
to make decisions
Have a deep understanding of
people and processes
Ask questions and listen deeply
Innovate and take risks
Learn on the gemba and
through formal training
7
Build problem-solving muscle of the team
Enable team on gemba to make decisions
Lead teams in standardizing processes
Focus on the entire system
Set the pace just right
Be a great coach
Lean Leadership
8
Copyright 2015
Integrating Leadership and Lean
9
10
11
Using LEADS as a Model for Change 12
Saskatchewan Health Outcomes:
Better Health, Better Care, Better
Value, Better Teams
Achieves Results
Relationships
Engage
Others Develop
Coalitions
Lead
Self
Systems
Trans-
formation
Patient/Client Centred Care
Transformation of self and the system
PROGRAM COMPONENTS
Assessments
All candidates are expected to participate in the assessment process, which will be completed electronically. This begins
November 17, 2014
Support Plans
Sponsors for each candidate are requested to submit, electronically a Support Plan for each of their participants in the program.
A Support Plan document will be made available on the SLP website.
Learning Plan
Learning Plans are developed collaboratively with the candidate and sponsor. Learning Plan format is provided at Launch Week.
Journaling
Participants are expected to use reflective practices and keep a leadership journal.
Action Learning
Application of what is learned in courses, to ‘real time’ initiatives and concerns in individual RHAs, is expected of all participants.
Peer Learning Triads
Program participants will be aligned into triads to build capacity for peer coaching, integrating and sustain skills and knowledge
acquired from workshops and work experience as in informal learning method.
Mentorship
Participants will be expected to identify and connect with a mentor, identify goals and parameters of the mentorship relationship
with one another.
13SLP Program Components
Module Name Dates Location
360 Assessments Pre-Launch Week
Begin December 1, 2014
Online
Launch Week
LEAD SELF:
Emotional Intelligence
Launch Week
March10, 2015
Saskatoon TCU Place
ENGAGE OTHERS:
Coaching Skills for Leaders
Workshop:
March 11-12, 2015
Saskatoon TCU Place
Webinar Practicums
Coaching Skills for Leaders Practicums:
March 23 – June 1, 2015
90 minutes every 2 weeks
Webinar
Intersession
SYSTEMS TRANSFORMATION:
Leading Change
June 16-18, 2015 Regina
ENGAGE OTHERS:
Issue-Based Problem Solving
Assertiveness Training
June 16-18, 2015 Regina
Cohort Sessions (1 day for each cohort)
ENGAGE OTHERS:
Leading and Facilitating Teams, Group Coaching, DIRECT
Feedback
September 14, 21, 28, October 5, 2015 Cohort location
DEVELOP COALITIONS:
Strategic Partnerships & Alliances
November 23-24, 2015 Saskatoon
ACHIEVE RESULTS:
Creating Line of Sight
November 23-24, 2015 Saskatoon
14
Leadership is central
Patient-centred
Results and process focus
Engagement of key stakeholders is key
Evidence-based
Change oriented
Systems view
Lean and LEADS Synergy
15
Questions?
16
Next Webinar: September TBD
How to Integrate LEADS into Succession Planning
17
www.chlnet.ca www.leadscollaborative.ca

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Symbiotic Relationship Between Lean and LEADS

  • 1. The Symbiotic Relationship Between Lean and LEADS June 22, 2015 Webinar Speakers: Dr. Graham Dickson, Bonnie Blakley and Betty Mutwiri Moderator: Kelly Grimes
  • 2. Overview Context setting Research on Lean and LEADS Practical application case study 2
  • 3. Leadership Defined “Leadership is the capacity to influence others to work together to achieve a constructive purpose: the health and wellness of the population we serve.” Dickson & Tholl, 2014 3
  • 4. Lean is the continuous pursuit of improvement to create value from the perspective of the customer or patient by empowering employees to generate and implement innovative solutions. It is a philosophy, not a tool. What Is Lean? 4
  • 5. Five domains 4 capabilities per domain Total 20 capabilities Behavioural descriptors at four levels Overview of LEADS Develop Coalitions Systems Transformation Lead Self Engage Others Achieve Results 5
  • 6. Coaching is required leadership style Effective communication is necessary New leadership behaviours are needed Teamwork is highly valued Recovery time is necessary Engagement is a double edge sword Developing coalitions with physicians is critical 2012 Research Findings Leading Lean: Building Leadership Capacity in the Saskatoon Health Region - Bonnie Blakley 6
  • 7. Lean Leadership Take accountability Empower those doing the work to make decisions Have a deep understanding of people and processes Ask questions and listen deeply Innovate and take risks Learn on the gemba and through formal training 7
  • 8. Build problem-solving muscle of the team Enable team on gemba to make decisions Lead teams in standardizing processes Focus on the entire system Set the pace just right Be a great coach Lean Leadership 8
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  • 12. Using LEADS as a Model for Change 12 Saskatchewan Health Outcomes: Better Health, Better Care, Better Value, Better Teams Achieves Results Relationships Engage Others Develop Coalitions Lead Self Systems Trans- formation Patient/Client Centred Care Transformation of self and the system
  • 13. PROGRAM COMPONENTS Assessments All candidates are expected to participate in the assessment process, which will be completed electronically. This begins November 17, 2014 Support Plans Sponsors for each candidate are requested to submit, electronically a Support Plan for each of their participants in the program. A Support Plan document will be made available on the SLP website. Learning Plan Learning Plans are developed collaboratively with the candidate and sponsor. Learning Plan format is provided at Launch Week. Journaling Participants are expected to use reflective practices and keep a leadership journal. Action Learning Application of what is learned in courses, to ‘real time’ initiatives and concerns in individual RHAs, is expected of all participants. Peer Learning Triads Program participants will be aligned into triads to build capacity for peer coaching, integrating and sustain skills and knowledge acquired from workshops and work experience as in informal learning method. Mentorship Participants will be expected to identify and connect with a mentor, identify goals and parameters of the mentorship relationship with one another. 13SLP Program Components
  • 14. Module Name Dates Location 360 Assessments Pre-Launch Week Begin December 1, 2014 Online Launch Week LEAD SELF: Emotional Intelligence Launch Week March10, 2015 Saskatoon TCU Place ENGAGE OTHERS: Coaching Skills for Leaders Workshop: March 11-12, 2015 Saskatoon TCU Place Webinar Practicums Coaching Skills for Leaders Practicums: March 23 – June 1, 2015 90 minutes every 2 weeks Webinar Intersession SYSTEMS TRANSFORMATION: Leading Change June 16-18, 2015 Regina ENGAGE OTHERS: Issue-Based Problem Solving Assertiveness Training June 16-18, 2015 Regina Cohort Sessions (1 day for each cohort) ENGAGE OTHERS: Leading and Facilitating Teams, Group Coaching, DIRECT Feedback September 14, 21, 28, October 5, 2015 Cohort location DEVELOP COALITIONS: Strategic Partnerships & Alliances November 23-24, 2015 Saskatoon ACHIEVE RESULTS: Creating Line of Sight November 23-24, 2015 Saskatoon 14
  • 15. Leadership is central Patient-centred Results and process focus Engagement of key stakeholders is key Evidence-based Change oriented Systems view Lean and LEADS Synergy 15
  • 17. Next Webinar: September TBD How to Integrate LEADS into Succession Planning 17 www.chlnet.ca www.leadscollaborative.ca