SafeShops.be - IgnitionOne Lunch & Learn
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The future of online shopping in Belgium - Wat moet u weten over de Belgische e-commerce markt. GREET DEKOCKER
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SafeShops.be - IgnitionOne Lunch & Learn
- 2. What to expect? E-commerce in Belgium Global Market The Love for M About SafeShops.be E-commerce in Belgium.
- 3. E-commerce in Belgium Turnover 1.8 billion euros
- 4. E-commerce in Belgium 7.000 webshops 100 new webshops every month Growth Source: Ogone E-commerce in Belgium.
- 5. E-commerce in Belgium Average E-commerce growth (volume) Source: Ogone/Emota 25% 17% E-commerce in Belgium.
- 6. E-commerce in Belgium Average spend per e-shoper per month 150€ Source: Ogone E-commerce in Belgium.
- 7. E-commerce in Belgium Top 3 E-commerce Sectors 1 2 3 Source: Ogone E-commerce in Belgium.
- 8. E-commerce in Belgium 90000 80000 70000 60000 50000 40000 Christmas Shopping 2012 Early bookings Bookings Summer sales Back to school Christmas Shopping 2013 01/09/2012 10/12/2012 20/03/2013 28/06/2013 06/10/2013 (blank) Source: Ogone Shopping Periods E-commerce in Belgium.
- 9. E-commerce in Belgium 80000 70000 60000 50000 40000 30000 20000 10000 0 Shopping Time MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY NIGHT EVENING AFTERNOON NOON MORNING Source: Ogone E-commerce in Belgium.
- 10. E-commerce in Belgium 62 % 23% 13% 2% 0,05% 3 Source: Ogone E-commerce in Belgium.
- 11. E-commerce in Belgium 31.5% 38.5% 48.7% 34.0% 24.3% 25.6% 27.1% 26.0% 23.7% 15.1% 11.6% 21.2% 9.3% 10.0% 10.8% 10.7% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2013 2012 2011 2010 Payment Methods VISA Mastercard Bancontact Bank-Branded Pay Buttons American Express Maestro PayPal Other Diners Bank transfer Diners Club Source: Ogone E-commerce in Belgium.
- 12. Global Market
- 13. Global Market % Volume E-Commerce UK France Germany Benelux 60% 17% E-commerce in Belgium.
- 14. Global Market WHICH IS YOUR MARKET? BORDERS? My site can be accessed from anywhere in the world... …24 hours a day… I accept international credit cards... English is the international language... SO… E-commerce in Belgium.
- 16. Global Market 10% 4% 2% Source: Ogone +25% of the BE E-commerce volume comes from foreign customers E-commerce in Belgium.
- 17. E-commerce in Belgium. Global Market 1% 4% % 25% of the BE consumers currently shops online across borders 11% of the EU consumers currently shops online across borders
- 18. Global Market Top 3 Barriers for consumers to buy across countries 1% 4% % 1. Long delivery times 2. No delivery (also need for easy return & track& trace) 3. Uncertainty of rights E-commerce in Belgium.
- 19. Global Market Barriers for retailers to sell across countries 1% 4% % • Legal/tax and payment issues • Fraud • Delivery cost (cross border distribution costs are twice as high as domestic ones) 25% of Retailers sell across the country. E-commerce in Belgium.
- 20. Global Market Cultural differences E-commerce in Belgium.
- 21. The love for M
- 22. The love for M M-Commerce, the future 100% 200€ of BE will have 4G coverage by the end of 2014 The Price of an advanced Smartphone has fallen to 57% Of Belgians bought goods or services online in 2013 Source: Gartner/Google BE E-commerce in Belgium.
- 24. The love for M By the end of 2014 in BE… 85% Of the population will be online 60% Will have an smartphone 50% Will have a tablet Source: Gartner/Google BE E-commerce in Belgium.
- 25. Zero moment of truth
- 26. Are you ready for the future?
- 27. They are…
- 29. We provide the distribution and promotion of the Safeshops.be quality label Behind the quality SafeShops.be label there is an independent certification process E-commerce in Belgium. About SafeShops.be How do you recognize the SafeShops Quality Label?
- 31. www.SafeShops.be info@SafeShops.be E-commerce in Belgium.