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Sector learning & KM The WELL KM experiences November 2008, Pels, IRC
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Big steps 1
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Big steps 2
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Big steps 3
[object Object],[object Object],[object Object],[object Object],[object Object],Big steps 4
KM scan Knowledge needed Knowledge available Develop / acquire knowledge Share knowledge Apply knowledge Evaluate knowledge Average 66 Maximum 71 72 70 71 70 62 Minimum 66 66 64 65 65 57 Strategy 66 66 64 65 65 57 Culture 68 69 67 68 67 60 Management style  70 70 68 70 69 61 Personnel 71 72 70 71 70 62 Structure 66 67 65 66 65 58 Systems 66 67 65 66 65 58
[object Object],[object Object],[object Object],[object Object],[object Object],KM Plan - SEUF
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],KM Plan - SEUF
[object Object],[object Object],[object Object],KM plan AMREF
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],KM plan IWSD
[object Object],[object Object],[object Object],Incentives for adopting KM
[object Object],KM Lessons Lesson SEUF AMREF IWSD Enthusiastic champions Yes Yes Yes Build on existing core competence Yes No / HQ yes Yes Address an urgent strategic imperative Yes No Yes Firm commitment from the top Yes Yes / HQ ? Yes Early quick wins neutralise the nay-Sayers. N.A. No N.A.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Recap
Enable sharing Key is Manage -> Define -> Deliver -> Enable World cafe People's network versus  KM generation
Complexity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
KM work IRC ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key is KM
So... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key is SCALE
WELL KM lessons Supporting learning processes of various organizations  KM workshops all staff! Hands-on create KM plan according to a model by Weggeman; presentation at WEDC conference KM lessons from the pioneers (Sveiby 2001)  Enthusiastic champions Build on existing core competence  Address an urgent strategic imperative  Firm commitment from the top  Early quick wins neutralize the nay-Sayers.  Key is KM
Sector learning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key is focus
Network is .. Key is ? When How Why Who What Time /  project  bound Life cycle theme Life cycle problem Life cycle topic Timeless Lifetime Do it Review  topic Action research Innovation Scale up Share knowledge Feel good Back-up Purpose project Advocacy on / advance  Topic Engage al  stakeholders Learning on topic Nurture relations Functional  relation Like minded Colleagues  (Across  Sectors) ‏ Prof. interest  Peers Friends &  family Project  team Thematic group LA / Network SECTOR Community of practice Social network GLOBAL
WASH dvlpmnt chain ,[object Object],[object Object],[object Object],[object Object],Rural / Community / Grass root level The world community / Humanity MDG’s UN / Bi- and multi laterals Continent wide donors: EU and NEPAD World fora / Water-weeks Regional bodies / Basin organisation (Sub) National level County / Province / (Mega) City level Urban / Small town level Key is learning
IRC BP 2006-2011 Grass root MDG’s Key is learning
Information flow ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Rural / Community / Grass root level The world community / Humanity MDG’s UN / Bi- and multi laterals Continent wide donors: EU and NEPAD World fora / Water-weeks Regional bodies / Basin organisation (Sub) National level County / Province / (Mega) City level Urban / Small town level Key is flow
Information flow ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key is flow
Knowledge sharing ,[object Object],[object Object],[object Object],[object Object],Rural / Community / Grass root level The world community / Humanity MDG’s UN / Bi- and multi laterals Continent wide donors: EU and NEPAD World fora / Water-weeks Regional bodies / Basin organisation (Sub) National level County / Province / (Mega) City level Urban / Small town level Key is Face to Face
Knowledge sharing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key is Face to Face
Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Keys!
Themes ,[object Object],[object Object],[object Object],[object Object],[object Object],Rural / Community / Grass root level The world community / Humanity MDG’s UN / Bi- and multi laterals Continent wide donors: EU and NEPAD World fora / Water-weeks Regional bodies / Basin organisation (Sub) National level County / Province / (Mega) City level Urban / Small town level Key is Innovation
Regions ,[object Object],[object Object],[object Object],[object Object],[object Object],Rural / Community / Grass root level The world community / Humanity MDG’s UN / Bi- and multi laterals Continent wide donors: EU and NEPAD World fora / Water-weeks Regional bodies / Basin organisation (Sub) National level County / Province / (Mega) City level Urban / Small town level Key is Learning & Sharing
Themes / Regions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key is Impact
Today ,[object Object],[object Object],[object Object],[object Object],Key is KM
[object Object],[object Object],[object Object],What … learned?
Nonaka

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2008 sector-learning

  • 1. Sector learning & KM The WELL KM experiences November 2008, Pels, IRC
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. KM scan Knowledge needed Knowledge available Develop / acquire knowledge Share knowledge Apply knowledge Evaluate knowledge Average 66 Maximum 71 72 70 71 70 62 Minimum 66 66 64 65 65 57 Strategy 66 66 64 65 65 57 Culture 68 69 67 68 67 60 Management style 70 70 68 70 69 61 Personnel 71 72 70 71 70 62 Structure 66 67 65 66 65 58 Systems 66 67 65 66 65 58
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. Enable sharing Key is Manage -> Define -> Deliver -> Enable World cafe People's network versus KM generation
  • 15.
  • 16.
  • 17.
  • 18. WELL KM lessons Supporting learning processes of various organizations KM workshops all staff! Hands-on create KM plan according to a model by Weggeman; presentation at WEDC conference KM lessons from the pioneers (Sveiby 2001) Enthusiastic champions Build on existing core competence Address an urgent strategic imperative Firm commitment from the top Early quick wins neutralize the nay-Sayers. Key is KM
  • 19.
  • 20. Network is .. Key is ? When How Why Who What Time / project bound Life cycle theme Life cycle problem Life cycle topic Timeless Lifetime Do it Review topic Action research Innovation Scale up Share knowledge Feel good Back-up Purpose project Advocacy on / advance Topic Engage al stakeholders Learning on topic Nurture relations Functional relation Like minded Colleagues (Across Sectors) ‏ Prof. interest Peers Friends & family Project team Thematic group LA / Network SECTOR Community of practice Social network GLOBAL
  • 21.
  • 22. IRC BP 2006-2011 Grass root MDG’s Key is learning
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.

Editor's Notes

  1. Annex 4: Future elements of information strategy – together with brief justification / explanation The Internet is the communication channel within the period of the coming business plan next to face to face interaction. Second, all explicit information is going digital. Given the fact that IRC’s prime target group will be offered assistance in local governance, IRC’s information strategy will focus there. More and more this target group gets connected as is the global community. The all are to be addressed by information flows within the knowledge cycles. The information strategy consists of a palette of information products and services. Products like a newsletter, public ‘blue pages’ and bibliographic database, services entail a help desk, question and answer / library service. The tools and methodology used are shared and competence in use is back stopped. Te picture below depicts key issues to address and tools to use, staring from a personal up to a network level (vertical). The emphasis (horizontal), shifts from information management to knowledge sharing, to end with learning. Within IRC the current databases (top left) around thesaurus, InterWATER and IRCDOC will be stored in separate websites (upper right) and CoP’s are planned around them to achieve co-creation in global news services. Workshops with partners and clients concentrate around organisational level in information (Stock) and knowledge management / knowledge sharing (flow). Thematic groups are supported in their CoP or LA (upper right), when needed starting on lower organisational / team level and / or with stock / flow angle. The justification of this strategy is IRC’s aim to work the bulk (>75%) decentralised on regional or national level. The target group for services and products based on information management and competencies to use ICT and / or to use ICT for local products and services is in the network around IRC staff. In co-production and co-creation the strategy addresses the global level. Publication of hard copy, based on the digital form, will be on a ‘demand led, need to have’ basis.