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Success Story
BFSI Industry
Experis - Malaysia
Perm Hiring
Success Story: Experis Perm Hiring – BFSI Industry
The client, a multinational insurance firm embarked on a
global cost saving initiative. The objective was to close
operations in Hong Kong and move them to Malaysia and
the Philippines. Service Provider was selected as a supplier
of choice. Perm hiring was required for:
• Cloud Engineers
• Portfolio Managers
• Service Management
• Risk & Controls
• Platform Engineers
• Infrastructure Architects
• Network Architects
• ININ Architects / Engineers
• VOIP Specialists
Challenges
• Striking the balance between the existing team
responsible to interview and shortlist suitable candidate
before the close of operations in HK and prospective
candidates. Enhanced scrutiny of profiles and rejection
reasons were not specific.
• The pace that was required by the Board was not
achieved due to delays from the incumbent team.
• The recruitment process was slow due to multiple
interviews and lagged evaluations of candidates.
Internal communications challenges
• Client’s Malaysian counterpart, did not have clear guidance from US on the
required talent and therefore had constant changes in JDs.
Approach
• Closely worked with the client’s stakeholders to understand requirements
• Developed an end to end recruitment tracker and reporting structure to
identify process bottlenecks
• Setup weekly reviews with the client’s Board to address pressing issues.
• Provided the client with market data on skills availability in Malaysia and
abroad
• Organized online interviews for the client to understand the market flavor of
available skills & adjust requirements to match reality.
Results
• Successfully hired 25 professionals for the required roles.
• Contributed to 40% of overall hiring over the recruitment period from a pool
of 10+ suppliers.
• The project expanded to place Service Provider as an MSP for all contract
hiring of the client.
We create a powerful combination of highly skilled professionals and solutions to address your
challenges, accelerate your initiatives, and help you seize opportunity.
Global leader in IT professional resourcing and project-based workforce solutions
Access to a vast network of experts worldwide in fast-evolving and in-demand
IT practice areas: Business Transformation, Cyber Security, Digital Workspace,
Cloud & Infrastructure, and Enterprise Applications
Innovative, long-term approach to continuously access, up-skill and connect
the right Candidates to technology driven organization today and tomorrow
Flexible work models from professional staffing to project-based solutions to
deliver organizational agility and enable business growth.
Multiply Your Talent
Talent and Solutions that Drive Innovation
80%
OF FORTUNE 500
5
PRACTICE AREAS
44.8K
PERMANENT & TEMPORARY
IT PLACEMENTS IN 2019

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2 - BFSI - Experis - Perm Hiring

  • 1. Success Story BFSI Industry Experis - Malaysia Perm Hiring
  • 2. Success Story: Experis Perm Hiring – BFSI Industry The client, a multinational insurance firm embarked on a global cost saving initiative. The objective was to close operations in Hong Kong and move them to Malaysia and the Philippines. Service Provider was selected as a supplier of choice. Perm hiring was required for: • Cloud Engineers • Portfolio Managers • Service Management • Risk & Controls • Platform Engineers • Infrastructure Architects • Network Architects • ININ Architects / Engineers • VOIP Specialists Challenges • Striking the balance between the existing team responsible to interview and shortlist suitable candidate before the close of operations in HK and prospective candidates. Enhanced scrutiny of profiles and rejection reasons were not specific. • The pace that was required by the Board was not achieved due to delays from the incumbent team. • The recruitment process was slow due to multiple interviews and lagged evaluations of candidates. Internal communications challenges • Client’s Malaysian counterpart, did not have clear guidance from US on the required talent and therefore had constant changes in JDs. Approach • Closely worked with the client’s stakeholders to understand requirements • Developed an end to end recruitment tracker and reporting structure to identify process bottlenecks • Setup weekly reviews with the client’s Board to address pressing issues. • Provided the client with market data on skills availability in Malaysia and abroad • Organized online interviews for the client to understand the market flavor of available skills & adjust requirements to match reality. Results • Successfully hired 25 professionals for the required roles. • Contributed to 40% of overall hiring over the recruitment period from a pool of 10+ suppliers. • The project expanded to place Service Provider as an MSP for all contract hiring of the client.
  • 3. We create a powerful combination of highly skilled professionals and solutions to address your challenges, accelerate your initiatives, and help you seize opportunity. Global leader in IT professional resourcing and project-based workforce solutions Access to a vast network of experts worldwide in fast-evolving and in-demand IT practice areas: Business Transformation, Cyber Security, Digital Workspace, Cloud & Infrastructure, and Enterprise Applications Innovative, long-term approach to continuously access, up-skill and connect the right Candidates to technology driven organization today and tomorrow Flexible work models from professional staffing to project-based solutions to deliver organizational agility and enable business growth. Multiply Your Talent Talent and Solutions that Drive Innovation 80% OF FORTUNE 500 5 PRACTICE AREAS 44.8K PERMANENT & TEMPORARY IT PLACEMENTS IN 2019