non verbal communication

1. FIRST IMPRESSIONS
YOU DON’T GET A SECOND CHANCE TO MAKE A FIRST IMPRESSION

7. Types of Non-Verbal Communication
There are many different types of non-verbal communication.
They include:
•Body Movements (Kinesics), for example, hand gestures or
nodding or shaking the head;
•Posture, or how you stand or sit, whether your arms are crossed,
and so on;
•Eye Contact, where the amount of eye contact often determines
the level of trust and trustworthiness;
•Para-language, or aspects of the voice apart from speech, such
as pitch, tone, and speed of speaking;
•Closeness or Personal Space (Proxemics), which determines
the level of intimacy;
•Facial Expressions, including smiling, frowning and even
blinking; and
•Physiological Changes, for example, sweating or blinking more
when nervous.

8. • The way you stand, known as …………… , is important, Try to
be ……………… but not rigid. Take …………… of the space and
don’t hide behind the table or …………… Use a remote to
liberate you from your laptop.
• Use eye contact to ………… the whole room, not just the first
few rows.
• The way you use…………….. And intonation can produce all
sort of light and dark …………..in your voice that add
intereses and get the audience paying attention, Avoid
shouting. Try out the microphone beforehand.
• Control your gestures so they don’t become a………. to the
audience

9. Listen again and do exercise E from your book

10. Make a small presentation
Observe non verbal communication