1.
Non-verbal
communication
Prof. Islam Md. Hashanat, PhD

2.
IF YOU ARE IN POSSESSION OF A
CELL PHONE, KINDLY TURN IT OFF
NOW!

3.
WHO AM I…?
Dr. Islam Md. Hashanat,
Professor of English and Tourism

4.
Is it possible to
communicate without
words?
Nonverbal Communication

5.
Before someone processes our verbal messages,
• Taken in our appearance,
• Registered our enthusiasm and sincerety
• Noted our tone of voice and processed all into
nonverbal message.
• If this message reinforce the content of verbal
one, it means we send a powerful message.
• If the two messages do not match, they may
cancel each other and that means nomessages
delivered.
Nonverbal Communication

6.
• The process of sending
and receiving wordless
messages by means of
facial expressions, gaze,
gestures, postures, and
tones of voice.
• Nonverbal cues include all
expressive signs, signals
and cues ---which are
used to send and receive
messages
Nonverbal Communication

7.
NON-VERBAL COMMUNICATION
Public Speaking isn’t just about what you say;
It’s also about how you say it!
 Your body language
 Your voice and tone
 Your choice of words
When undertaking any Public Speaking activity you need
to be mindful of…

8.
•Clothing
•Hairstyle
•Architecture
•Symbols
•Movement
•Icons (Image, picture, or representation)
•Handwriting style
•arrangement of words
•physical layout of a page
Meaning can also be communicated
through objects:

9.
Words
( 7%)
Dance
(55%)
Music
(38%)
What makes English
meaningful?
How do we
communicate in
English

10.
• Some movements
provide information
about emotions
• Some give information
about personality
traits or attitude

11.
Emblems
• Thumbs up OK
• V with fingers victory
• Finger pointed to temple suicide
• Hand grasping throat choke
• hand to mouth eating
• tilt head, eyes closed sleeping

12.
Part of body associated with
emblems
• Often the hands... but not
exclusively
• Nose wrinkle - Disgust
• Drop of the jaw and exaggerated
• Raising of the eyebrows - Surprise
• Upturned palms Uncertainty
• shrugged shoulders Uncertainty

13.
Shows that a person
does not know or
understand what you are
talking about

14.
Means
"All correct"

15.
It is an OK signal normally, but,
when it is jerked sharply
upwards it becomes an insult
signal

16.
Submissive palm position
Dominant palm position
Aggressive palm position

17.
Taking control
handshake
Giving control handshake
Glove handshake

18.
Positive
expectation

19.
Lowered steeple Raised steeple
C
O
N
F
I
D
E
N
T
A
T
T
I
T
U
D
E

20.
High clenched hands indicate
people who are difficult to
understand

21.
GRIPPING HANDS
Confidence Frustration

22.
&

23.
THUMB DISPLAYS
Negative & superior attitude
Dominant or aggressive

24.
Suppress the deceitful words

25.
Turn-taking regulators
(the most studied kind)
Head tilting
Nods
Eye contact
e.g. less eye contact if you want
to terminate conversation.

26.
CATCH A LIE…
Sometimes indicates
thinking hard

27.
INDICATES ANGER & FRUSTRATION
Collar pull

28.
EVALUATION
Boredom

29.
Standard arm cross gesture
Defensive
Or
negative attitude

30.
Arm Gripping Gesture
Show that the user is 'cool’
and
to make his superiority felt

31.
PARTIAL ARM-CROSS BARRIER GESTURE
lacking in
self-confidence

32.
‘Readiness' which in the right
context is correct,
but the basic meaning is
aggression

33.
CLOSED FORMATION
Shows intimacy and signals for privacy

34.
Shows nervous,
reserved or
defensive attitude

35.
The 4 Leg Lock Position
Sign of the
tough-minded,
stubborn individual

36.
TERRITORIAL GESTURE
Indicates pride of ownership

37.
OWNERSHIP
GESTURE
Reflects an easygoing, relaxed and carefree attitude

38.
Responsive
ENGAGED
Leaning forward
Open body
Open arms
Open hands

39.
Reflective LISTENING
Head tilted
Lots of eye contact
High blink rate

40.
Fugitive
BORED
Staring into space
Slumped posture
Doodling
Foot tapping

41.
Combative
LET ME SPEAK
Finger tapping
Foot tapping
Staring

42.
• Superiority
• Relaxed
Leaning
Back
With
hands
Supportin
g
Head

43.
Sit down readiness
• Ready
•Positive
• Able
• Goal
oriented
person

44.
• Honesty
• Loyalty
• Devotion
Hand to Chest

45.
• A Doubt
• Hesitance
“Well, I don’t Know ”

46.
• Curiosity
Touching the Nose

47.
• Boredom
• Tired
“ I am bored.”

48.
• Confident
• Proud
• Egotistic
Low Steepling
( Joining Finger tips)
Sleeping

49.
• Expectation
• Unspoken
demand
Hand Rubbing

50.
• Evaluating
• Judging
Chin -stroking evaluation

51.
• Negative
Emotional
Reaction
• Scrutinizing
people
Gesture with glasses

52.
• Sincere
• Open to suggestion
• Acceptance of
authority
• Frustration
• Helplessness
Open Hands
Sincerity Helplessness

53.
• Non-
Cooperative
• Hostile
• Unconcerned
Getting a Leg up

54.
• Defensive
or
• Sometimes,
seeking
comfort
Arm Gripping

55.
• Preferred by
teenage girls
Crossed Arm

56.
• Defensive
• Generally
among
colleagues
or peers
or
• In elders it is
for the right
to be heard Crossed arm Defensive

57.
HEAD, SMILE & FACIAL EXPRESSION

58.
FACIAL COMMUNICATION
 Facial
Management
 Facial Feedback
 Facial Expressions
and Culture

59.
3 CHARACTERISTICS OF EYE MESSAGES:
 Duration
 Direction
 Quality
FUNCTIONS OF EYE CONTACT
1) Monitor Feedback
2) Secure the Attention and Interest of Audience
3) Regulate or Control conversation
4) Signal Nature of Relationship
5) Compensate for Increased Physical Distance

60.
GESTURE
Gesture – the movement of a part of the body
particularly the hand and arms to express an idea or
meaning

61.
POSTURE
1) Slumped posture = low spirits
2) Erect posture = high spirits, energy and
confidence
3) Lean forward = open and interested
4) Lean away = defensive or disinterested

62.
5) Crossed arms = defensive
6) Uncrossed arms = willingness to listen
7) Hands on hips=impatient
POSTURE

63.
Touch Behavior
• touching
• Stroking
• pushing
guiding another’s
motion

64.
FUNCTIONS OF TOUCH:
1) Positive Emotions
2) Playfulness
3) Control
4) Ritualistic
5) Task Related

65.
The Silent Language :
The Non Verbal Communication
Silence and
Appearance

66.
…Silence…
The Functions of Silence
•Time To Think: Time to formulate responses.
•Weapon To Hurt Others (the silent treatment)
•Response to Personal Anxiety: Remaining silent around strangers.
•Prevent Communication: A defense mechanism against saying things that you cant take
back in the heat of the moment.
•Communicate Emotional Responses: Pouting, Anger, Annoyance, Long Stares into
another’s eyes; love.
•Achieve Specific Effects: Strategically placing pauses after or before sentences to imply
importance or seriousness.
•Nothing To Say: Sometimes you just don’t have anything to say.

67.
Appearance
A
Physical characteristics are defining traits
or features about your body. These are
aspects that are visually apparent,
knowing nothing else about the person.
The first thing you see when you look at
someone could be their hair, clothes, nose,
or figure. These are all examples
of physical characteristics.

68.
Appearance

69.
Emotions- Express with Facial Expressions
• Surprise
• Fear
• Disgust
• Anger
• Happiness
• Sadness

70.
We Express Ourselves Through….
• Posture (Gait, Walk, sitting)
(Position of body)
• Gestures (Movements of hands, Legs, fingers
etc.)
(A Motion of hand, head or body to emphasize
an idea or emotion while speaking)
• Facial Expressions (Eyes, eyebrows, lips, chin)

71.
FIRST IMPRESSION
We know the importance of “first impression”
But first impressions happen everytime when we
initiate the communication.
Positive first impression make communications
much easier and more comfortable.
Negative first impressions can cut off a relationship
before it gets started.

72.
Intimate
Intimate Distance-actual touching to 6-18 inches

73.
PERSONAL
Personal Distance-18 inches to 4 feet

74.
Social
Social Distance- 4 to 12 feet

75.
Public
Public Distance-12-25 feet

76.
Prof. Islam Md. Hashanat, PhD
Email: hashanat@gmail.com
Cell: 01842-333666