• After this training session, you will be more
confident about the usage of different body
postures and in your body language
Body language: Meaning
Language transmitted by gestures and postures
• How you stand
• How you move
• How you appear to people
• How you look at people
• How you sound.
Body Language : Importance
• To keep others attention
• To create a good atmosphere
• To create more impact
• Provides information about an individual’s
character, emotions, and reactions
• An important and decisive factor when
transmitting a message
Body Language : Primary Elements
• Facial Expression
• Physical appearance
• Body Movement
It’s important to recognize that facial expressions are
also an important aspect of body language.
• The eyes are often called 'the windows of the
soul' as they can send many different non-
• For reading body language this is quite useful
as looking at people's eyes are a normal part
of communication .
Eyes : Examples
1. Looking up : Thinking
2. Looking down: upset /disinterest
3. Looking sideways: Looking away
4. Lateral movement: Shiftiness and lying
5. Gazing: Shows an interest
6. Glancing: Desire/wish
7. Eye contact: Shows interest, affection or
8. Staring: Prolonged attention to something
9. Following: Looking at something of interest
10. Squinting: Indicate evaluation
• Voice is a most effective component
of body language
• It is a most flexible communication
tool we own
• One should learn to use it to
influence the audience in a positive
• With voice we not only transmit
information but also the mood,
atmosphere and emotions.
• When your voice will indicate
liveliness, the audience will be
motivated to listen to you.
• When you are speaking in public you may be
representing your organization or just yourself,
but it is still you in the front line.
• First impression is very important – it can be
about attitude as well as dress.
• Visual impact is at least as important as verbal
impact, people will very quickly make
assumptions based on your facial expressions,
the clothes you wear, how well groomed you are.
Posture: How you stand
• Stand straight.
• Stand on both legs.
• Don't lean against anything.
• Face the audience directly.
• Gestures are movements made with body parts (e.g. hands,
arms, fingers, head, legs) and they may be voluntary or
• Arm gestures can be interpreted in several ways. In a
discussion, when one stands or sits with folded arms, this is
normally not a welcoming gesture.
• Hand gestures often signify the state of well-being of the
person making them.
• Relaxed hands indicate confidence and self-assurance, while
clenched hands may be interpreted as signs of stress or
Gestures - Mistakes
• Not using gestures at all.
• Keeping your hand in your pockets.
• Fidgeting with hands through nervousness or impatience.
• Holding your hands behind your back.
• Pointing at the audience.
• Folding your arms across your chest.
• Gripping the podium.
• Using overly rehearsed gestures.
• Avoid nervous movements.
• Keep your hands down except for
• Don't fidget, scratch, jiggle your legs,
• Use gestures for emphasis.
• Practice appropriate gestures.
• Don't overdo it .
• Avoid arm-waving
• Avoid Shifting from your weight from
one foot to the other.
• Energy holds people's attention. Lack of energy puts
people to sleep.
• Stand straight.
• Put energy into your eyes, voice, and movements
• If you relax people will have more confidence in you.
• If you are not relaxed people cannot focus on the content .
• Use humor--enjoy yourself!
• Breathe slowly.
• Let your arms hang loose, don't make nervous movements.
• Touch is a type of communication that based on
• This means that different situations and characters
alter the meaning of the touch.
• A pat on the back can suggest encouragement in
one scenario and a signal to get attention in
• If we want the message in our touch to pass through
correctly to the other party, we need to understand
how they think, and how they might perceive it, for
3. Status and Authority
Actions Speaks Louder than
• Remember: He who does not understand a
look will not understand a long explanation
• A person can stop speaking, but he can not
stop communicating with his body..
• The greeting: a good starting point with a smile (if
• Try to keep a direct look and establish eye contact with the
people you are talking to
• Always keep mum while you are listening
• Maintain an appropriate position and Distance
• Control the movements of your hands and keep them visible
• Try to integrate with your audience and adapt your clothing to
their social, economic, and other characteristics
• Maintain a relaxed posture and Nodding in agreement
• A firm handshake
• Don’t blink constantly
• Not looking at a person
• Don’t bite your lips or
moisten them with your
• Avoid constant abrupt
movements like, Tapping a
foot, fingers etc.
• Do not allow any object to
come between you and
• Do not cross your arms
over your chest
• Do not cover your mouth
with your hand while you are
• Continually clearing your
throat, Scratching, Yawning.
• Fiddling with hair, ear lobes,
jewellery, jacket, glasses, etc.
• Standing too close to others.
• Inattention to a person who
• Picking at fingers or finger
• Repeatedly looking at your
watch or a clock in the room.
• Body is a powerful instrument in a speech.
• Usually body language occurs unconsciously.
• Nonverbal expressions communicate a great part
of emotional experience.