4. What is Body Language ?
● Bodylanguage is non-verbal communication
● People in the workplace conveyagreat deal of
information without even speaking- through
“Gesturing" , posture, expressions, etc.
5. Body language includes the gestures,
postures, movements and expressions
that aperson usesto communicate.
7 % VERBAL (Conveyed
38 % VOCAL (intonation ,
pitch, pauses , etc)
55 % NON VERBAL (body
6. Why is Body Language so
● People remember more of
what they see than what
● Long after ameeting, we
are likelyto have forgotten
the exact wordssomeone
used, but we mayretain a
vivid image ofthe same
person's facial expression.
7. What we are tryingto deliver through verbal
means might not be exactly similar to what we are
deliveringfrom our non-verbal means.
When verbal and nonverbal cues contradict one another,
the non-verbal cues are more likely to be believed.
Body Language Speaks Even When You Don't
● It is the study of body movements to judge the inner
state of emotions expressed through different parts of
▪ Sideways Glance
▪ Steadyeye contact
▪ No eye contact
▪ Veiled eyes
12. Facial Expression
The face tells a lot about feelings. When you speak,
more than any other part of the body, your face will
communicate most clearly your attitudes, feelings
13. Eye contact
• Showingattention and
Inviting and controlling
“Eyesare so transparent that through them one sees the soul.”
● Notice how you sit, how you stand, how you use you
hands and legs, what you do while talking to someone.
● All these indicate your Personality!
15. YOURSELF !
What you do might be interpreted in several ways,depending
on the settingand who you are talkingto.
Some common interpretations of body language and often
more effective waysto communicate with your body.
16. Body Language
NON-VERBAL BEHAVIOR INTERPRETATION
Rejection, doubt, lying
Anger, frustration, apprehension
Brisk, erect walk
Standing with hands on hips
Sitting with legs crossed, foot kicking
Sitting, legs apart
Arms crossed on chest
Walking with hands in pockets,
Hand to cheek
Touching, slightly rubbing nose
Rubbing the eye
Hands clasped behind back
17. Head resting in hand, eyes downcast Boredom
Rubbing hands Anticipation
Sitting with hands clasped behind
head, legs crossed
Open palm Sincerity, openness, innocence
Pinching bridge of nose, eyes closed Negative evaluation
Tapping or drumming fingers Impatience
Pointing fingers Authoritative
Patting/fondling hair Lack of self-confidence; insecurity
Tilted head Interest
Stroking chin Trying to make a decision
Looking down, face turned away Disbelief
Biting nails Insecurity, nervousness
Pulling or tugging at ear Indecision
21. A smile is the best in ‘BODY
LANGUAGE’ that any person
can project, beware of the fake
smile it is very easy to
22. Do’s and the Don'ts
How do I know asto what I am doingis right or not ……..????
What is My BodyLanguage like !!!!!
Let usfind out.
23. Have eye contact, but don’t
If there are several people you
are talkingto, give them all
some eye contact to create a
better connection and see if
Keepingtoo much eye-contact
might creep people out.
Givingno eye-contact might
make you seem insecure.
24. Nod when they are talking -
Nod once in awhile to signal that you are listening.
26. Don’t be afraid to take up some
Takingup spacebyfor examplesitting or standingwith yourlegs
apart abit signalsself-confidence and that you comfortable in your
27. Relax your shoulders
When you feel tense it’s
in your shoulders.They
might move up and
forward abit.Tryto relax.
Tryto loosen up by
and move them back
30. Don’t touch your face
It might make you
can be distracting
for the listeners or
the people in the
31. Keep your head up
Don’t keep your eyes on
the ground, it might
make you seem
insecure and abit lost.
Keep your head up
straight and have eye
32. Use your hands more
your handsand scratching
your face use them to
communicate what you are
Use your handsto describe
somethingor to add weight
to apoint you are tryingto
33. Tryto avoid, phase out or transform fidgety movement and
nervous ticks such asshaking your leg or tapping your fingers
against the table rapidly.
34. Keep a good attitude
Last but not the
least, keep a
positive, open and
How you feel will
and can make a
The nonverbal studyof
space and distance. It is
embarrassingif the more we
move back the more the
other person comes
Let people have their personal
space, don’t invade.
● Far- 2½to4½feet
● Far 7-12feet
● Close- 12-25feet
● Far- 25feetorgreater
● Body contact : Accidental
● Touch : Deliberate
● Types of Touch:
38. Points to look smart and attractive
● eye contact
• facial expression
• appearance & physique
39. You can change your bodylanguage but as all new
habits, it takesawhile. And ifyou tryand change
too manythings at once it might become
confusing and feel overwhelming.