16VF_OM Paper#1 In your own words define, 1. Organizational communication perspectives. (1/2 to 1 page) 2. Give examples of how an organization in tourism/hospitality industries would apply traditional, interpretive, critical, postmodern, and feminist perspectives to their communication processes. (See Chapter 2) (3 pages) 3. A variety of theories covered in the text. A list will be provided for you. 4. Provide one hospitality/travel/tourism industry example of howeach theory could be applied. A list of theories will be provided for you. (1 page per theory) 5. This paper should be a minimum of 15 pages, typed, double space, one inch all around margins, and minimum of eight valid references (related to hospitality industry, news from the New York Time/ Skift or other academic journal or case study or experience from work). Follow APA [6th edition] guidelines. NO DIRECT QUOTATION FROM ANY REFERENCE PLEASE Following are draft & notes form PPT (more information regarding all theories are include in the PPT) 1. Organizational communication perspectives. Notes: What is Organizational Control? “the dynamic communication process through which organizational stakeholders struggle to maximize their stake in an organization” (p. 4). “Organization implies control… Control processes help circumscribe idiosyncratic behaviors and keep them conformant to the rational plan of organization. The co-ordination and order created out of the diverse interests and potentially diffuse behaviors of members is largely a function of control.” –Tannenbaum (1968, p. 3) · Lots of problems managing people (especially large numbers of people) · History of management theory is a history of struggle In short…Capitalism · Control is dialectical · Not linear/cause-and-effect · Complex and ambiguous Defining Organizational Communication · W. Charles Redding – regarded as founder of OC field in 1988 · All complex organizations have: · Interdependence · Differentiation of tasks and functions · Goal orientation · Control · [Communication processes] Control · Direct (superior/subordinate) · Technological (assembly line, menu placement, airport check-in, surveillance) · Bureaucratic (rules, structures, “red tape”) · Ideological (“fits culture”, indoctrination, then requires little supervision, can be oppressive) · Disciplinary (individual is both subject and object of knowledge) · The five forms are not mutually exclusive · Are normally used in combination with each other · Some are more coercive than others · Communication constitutes organization · Without communication, organization will cease to function · Organization as “family” or “machine”? It’s all about how you communicate “The dynamic, ongoing process of creating and negotiating meanings through interactional symbolic (verbal and nonverbal) practices, including conversation, metaphors, rituals, stories, dress, and space.” (p. 14) Draft: Communication constitute the culture and form w ...