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CRF – 2012 : Control to Self Regulation



Corporate Governance & CSR

                            By
                   Y.R.K. Reddy
              yrk@academyofcg.org
              www.academyofcg.org

                 February 15th 2012




                                                  1
              © Academy of Corporate Governance
Objectives of the Session

   A: Review of the key developments leading to revived
    interest in corporate governance; the current framework of
    assumptions; the OECD standards; the assumed benefits and
    business case; the broad shortcomings in Emerging Market
    Economies; the potential role of company registrars in
    promoting corporate governance.

   B: Developments leading to the current logic for CSR; the
    international standard relating to stakeholders; leading
    approaches and bench marks; the dynamics; the potential for
    strategic CSR - key examples, whether Registrars have a role
    in promoting.

                       © Academy of Corporate Governance      2
PART – A

        Corporate Governance – Historical
                  Foundations

“ … The Directors of such companies, however, being the managers
   rather of other peoples` money than of their own, it cannot well be
   expected, that they should watch over it with the same anxious
   vigilance with which the partners in a private copartnery frequently
   watch over their own …. Negligence and profusion, therefore, must
   always prevail, more or less in the management of the affairs of such
   a company”, 1776.




                         © Academy of Corporate Governance                 3
   The focus on control in corporations: Berle & Means Studied the
    modern corporation & debated the dynamics of “ownership” and
    “control” in 1932 in the context of the USA.
   There are severe apprehensions about control and what it can mean to
    Institutional investors and minority shareholders, in case of block
    holders participating in management and the SOEs.

   Hope that risks would be abated if internal structure and processes
    and external institutions get developed – reducing information
    asymmetry and promoting attendant rationality.




                        © Academy of Corporate Governance                 4
Renewed Interest in 90`s
The logic for robust financial statements – Cadbury.
   The AFC & Greenspan–Summers – IMF arguments.
       Revolving around “Crony Capitalism” due to financial sector
        weaknesses (combination of inadequate capitalization &
        supervision of banks combined with excessive leverage &
        guarantee + directed lending).

       Competitive capitalist / market assumptions with weak structures –
        “the Asian way” with cross holdings, large number of subsidiaries,
        lack of transparency, collusion between corporations, financial
        institutions and governments etc.

       Weaknesses in equity market development, IFRS / FASB
        standards, information disclosure, oversight by independent
        directors, bankruptcy laws.



                        © Academy of Corporate Governance               5
The International Convergence on Corporate
                Governance

     Corporate Governance is one of the 12 key standards
      promoted by Financial Stability Forum (now Financial
      Stability Board).

     IMF - World Bank, The Report on Observance of
      Standards and Codes (ROSC), OECD, BIS, regional and
      national agendas…..




                      © Academy of Corporate Governance      6
GFC & the Current Debate
 Financial crises are historical – followed by State
  intervention. (the cycle).
 Several studies including the UN Commission, OECD,
  GFSR, ICGN, FCIC etc.
      Mainly argue for appropriate regulation / intense supervision;
       greater transparency and disclosure norms; early action from the
       State; public policy / plans for impaired assets; balance sheet
       repairs – consistency of treatment etc. at policy level ( along with
       some multi-lateral moves)
      At the enterprise level, the emphasis has been on advanced / robust
       / comprehensive risk management and qualified board oversight
       and activism; compensation / incentive structure that do not
       encourage false / fleeting profits and risks.




                        © Academy of Corporate Governance                     7
OECD Principles as Global Standard
I. Ensuring the Basis for an Effective Corporate
   Governance Framework
  The corporate governance framework should promote transparent and
  efficient markets, be consistent with the rule of law and clearly articulate
  the division of responsibilities among different supervisory, regulatory
  and enforcement authorities.
II. The Rights of Shareholders and Key Ownership
   Functions
  The corporate governance framework should protect and facilitate the
  exercise of shareholders’ rights.
III. The Equitable Treatment of Shareholders
  The corporate governance framework should ensure the equitable
  treatment of all shareholders, including minority and foreign
  shareholders. All shareholders should have the opportunity to obtain
  effective redress for violation of their rights.

                           © Academy of Corporate Governance                 8
IV. The Role of Stakeholders in Corporate Governance
  The corporate governance framework should recognize the rights of
  stakeholders established by law or through mutual agreements and
  encourage active co-operation between corporations and stakeholders in
  creating wealth, jobs, and the sustainability of financially sound
  enterprises.
V. Disclosure and Transparency
  The corporate governance framework should ensure that timely and
  accurate disclosure is made on all material matters regarding the
  corporation, including the financial situation, performance, ownership,
  and governance of the company.
VI. The Responsibilities of the Board
  The corporate governance framework should ensure the strategic
  guidance of the company, the effective monitoring of management by the
  board, and the board’s accountability to the company and the
  shareholders.




                         © Academy of Corporate Governance                  9
The Universal Principles


  Accountability        Fairness             Transparency      Responsibility


                          These Principles should:

Ensure mgmt.’s Protect                    Ensure timely     Recognize the
 accountability to Shareholders              and accurate       legal rights of
 the board &       rights; treat all         disclosure on all stakeholders &
 board’s           equitably;                material matters promote
 accountability to provide                                      sustainable
 shareholders      redress.                                     development




                           © Academy of Corporate Governance                      10
Modern corporations are disciplined by
         internal and external factors
       (Source: Corporate Governance Framework, Nadereh Chamlou, Magdi Iskande, World Bank)
         Internal                                                 External

         Shareholders                            Private                                  Regulatory
                                               Stakeholders                     Standards
                                                                                (for example, accounting
      Board of Directors                                                        and auditing)
                                                                                Laws and
                          Appoints      Reputational agents1                    regulations
                            and
  Reports to
                          monitors      •Accounts
                                        •Lawyers                                Financial Sector
                                        •Credit Rating                          •Debt
         Management                     •Investment Bankers                     •Equity
                                        •Financial media
               Operates                 •Investment advisors                    Markets
                                        •Research                               •Competitive factor and
                                        •Corporate Governance                   product markets
         Core functions                 Analysis                                •Foreign direct investment
                                                                                •Corporate control
1Reputationalagents refer to private sector agents, self-regulating bodies, the media, and civic society that
reduce information asymmetry, improve the monitoring of firms, and shed light on opportunistic behaviour



                                     © Academy of Corporate Governance                                    11
Possible benefits to companies
   Many studies have shown positive benefits. Eg: those of Mc Kinsey, ABI and
    IMF working paper on CGQ & CLSA studies and the subsequent ones………

   Recap: Other compilations had shown following benefits in earlier years:
        Improves Valuation of Assets
         - Share premium 22% to 30% as per Mc Kinsey survey; 700 – fold increase
         in firm value in Russia (21 firms)
        Improves Access to Capital
         - CG a major factor for competitive provision of finance; access to IFI’s.
        Lowers the Cost of Capital
         - CG helps in finer rates. Eg: Romania’s BCR
        Improves Efficiency
         - ABN Amro study in Brazil shows 20% higher P / E ratios; 45% higher
         ROEs and 76% higher net margins. Deutsche Bank study of S & P 500 shows
         out performance by 19% over two years; Harvard / Wharton study shows
         abnormal returns of 8.5%; CLSA study of 100 companies shows 8% points
         higher EVA;
        Other benefits
         - reduced risks – improves the reputation and trust ; increases
         competitiveness.

                              © Academy of Corporate Governance                 12
The old idea of CG Premium that continues to
make business sense….




                © Academy of Corporate Governance   13
One perspective as to where Asia stands in CG ……




                  © Academy of Corporate Governance   14
An FII’s compilation on other relevant institutions…..




  Source: F & C Investments


                              © Academy of Corporate Governance   15
Regulatory Approaches

Two Most Popular Typologies:
 Principle based – Comply / Apply or Explain ( and justify).
 Rule based, regulated / legislated and well enforced.

Newer / emerging hybrid versions:
   “Comply or Explain” but in legal and regulatory guidance.
   Mostly principle-based but one or two strongly rule based,
    regulated but fully enforced.
   Rule based, regulated / legislated but weakly enforced by
    intention.



                     © Academy of Corporate Governance      16
Role of Company Registrars


   Regulation – entry, as going concerns, exit facilitations.
   The tradeoff between hard nosed regulation / enforcement
    vs. market discipline.
   Is there a role for campaigns / reputation intermediation?
   Any other experiences?




                       © Academy of Corporate Governance         17
PART – B
          CSR – A Part of Cluster Concepts
   Corporate Social responsibility, corporate citizenship,
    responsible business, stakeholder engagement etc. are cluster
    concept: Often fuzzy and overlapping; policy as well as action
    oriented.
   The political economy of CSR can be traced to:
       Beginnings mainly in the 50’s.
       Much controversy during the 70’s (strength of collectives; Milton
        Freidman’s perspective).
       Strong shift to customers as key stakeholders during the 80’s (issue of
        competition & competitive strategy for survival);
       Tilt to providers of finance and policy regimes in the 90’s (importance
        of finance; liberalization)
       The upsurge of sustainability issues in current times ……

                            © Academy of Corporate Governance               18
CSR and Other Responsibilities –
The Challenge of Exclusive to Inclusive Perspective




                © Academy of Corporate Governance     19
OECD Principles of Corporate Governance
 – What does the Global Standard Say?

 – The Role of Stakeholders in Corporate
   Governance

 “The Corporate Governance framework should recognize
   the rights of stakeholders established by law or through
   mutual agreements and encourage active co-operation
   between corporations and stakeholders in creating
   wealth, jobs, and the sustainability of financial sound
   enterprises”.




                    © Academy of Corporate Governance         20
   The rights of stakeholders that are established by law or through
    mutual agreements are to be respected.
   Where stakeholders interests are protected by law, stakeholders
    should have the opportunity to obtain effective redress for violation of
    their rights.
   Performance-enhancing mechanisms for employee participation
    should be permitted to develop.
   Where stakeholders participate in the corporate governance process,
    they should have access to rely an, sufficient and reliable information
    on a timely and regular basis.
   Stakeholders, including individual employees and their representative
    bodies, should be able to freely communicate their concerns about
    illegal or unethical practices to the board and their rights should not
    be compromised for doing this.
   The corporate governance framework should be complemented by an
    effective, efficient insolvency framework and by effective
    enforcement of creditor rights.


                        © Academy of Corporate Governance                21
The Idea of a Stakeholder:

   Popular definition:

    “A stakeholder is any group or individual who can
      affect, or is affected by, the achievement of an
                 organization's objective”
                                                         Freeman, 1984




                     © Academy of Corporate Governance                   22
In the context of Corporate Governance


  “ A stakeholder is any institution, group or
 individual who can get benefited or affected by,
     and/or can benefit or adversely affect, a
  corporation`s actions in pursuit of its primary
                   objectives”

         Y.R.K. Reddy, Presentation at OECD meet, Cebu, 2007.




                 © Academy of Corporate Governance              23
Available Leads for CSR / Stakeholder
                Engagement
   Several guidelines, case studies, international standards for
    assessment / reporting – especially as part of CSR
    (Stakeholder engagement may be larger than CSR).
   Noteworthy: IFCs Stakeholder Engagement – good practice
    manual; IFCs EHS guidelines; OECD`s guidelines for
    MNEs; Dow Jones Sustainability Index, FTSE4Good Index,
    SA 8000 / 14000, AA1000, GRI et al + principles such as
    Caux.
   ISO 26000 adopted in September 2010

                        A World by itself!

                       © Academy of Corporate Governance      24
Ex: Stakeholder Map. A steel SOE

                      Banks &                Model Villages                   Ad Agencies
  Industry            Financial                                               -Brand Ambassadors
Associations         Institutions      Certifying/rating bodies               ,Celebrity Employees

                                                  Parliament
   Distribution           Public                  (COPLI++)                Consultants/ Specialist Advisory-
   Logistics           Deposit Holders                                         National& International

 Auditors                            Shareholders-Government,
                    Distribution
                                              Institutions,           Ministry of HI&PE
                   Channels                  General Public
Other Central Govt
  Bodies/Laws                   Subsidiaries                 Direct Employees
                                                                                 Retirees
                            Direct Suppliers       Direct Customers             & Families
State Govts. (Legislature,
                                Domestic/International                      Joint
   Laws, Compliances
                                                                                               CAG
                             Unions                                        Ventures
      Employee                        Ministry of Steel & Mines
      Cooperatives                                                                    Indirect Employees
                                                                                         (Contract and
                         Ministry of Finance                CVC                          Other Labour)
Indirect Customers
                               Families of Employees – Townships – Hospitals
                  NGOs            -Community CentresSchools, Colleges,                      Miscellaneous
                                             Technical Institutes
      Neighborhood-
environment/Infrastructure
                                                               Implications for CSR??
                                       © Academy of Corporate Governance                                25
Dynamics of stickiness, capture, direction
    and the need for close analysis


            Involve                              “Partner”
   High



 POWER
            Monitor with                          Keep
           minimum effort.
                                                 Informed
   Low


            Low               INTEREST                      High



             © Academy of Corporate Governance                     26
Towards Strategic CSR / CSV – the Many
              Success Stories

•Powerful ideas (ex. Michael Porter et al, 2002, 2006, 2011).

Even more powerful examples. ( Nestle, Jain irrigation, ITC, DRL……).

The power of coalition with INGOs. ( Ex: Aide et Actions’ innovative
engagement with corporates; the initiatives of several SOEs in India. ).

Key steps: close analysis, explicit policy, detailed planning,
partnerships, execution, reporting.




                             © Academy of Corporate Governance             27
Firm Infrastructure
                           (e.g. financing, planning, investor relations)

                            Human Resource Management
                            (e.g. recruiting, training, compensation system)

                                  Technology Department
            (e.g. product design, testing, process design, material research, market research)
                                         Procurement
                       (e.g. components, machinery, advertising & services)


          Inbound          Operations         Outbound            Marketing &        After Sales
          Logistics                           Logistics             Sales             Service
      (e.g. incoming         (e.g.
          material         assembly,         (e.g. order           (e.g. sales           (e.g.
       storage, data      component         processing,               force,         installation
        collection,       fabrication,     warehousing,           promotion,          customer
          service           branch             report             advertising          support
         customer         operations)      presentation)            proposal          complaint
          access)                                                 writing, web        resolution
                                                                       site)            report)
Adapted from Porter & Kramer – Strategy and Society, HBR December 2006



                              © Academy of Corporate Governance                                     28
Some Current Policy Steps in India – Do they
    need International Best Practices?

   “The guidelines for Corporate Social Responsibilities for
    Central Public Sector Enterprises”. Key concerns in
    reviving old debates on objectives, level playing field and
    control shift.
   The proposed Companies Law Bill and the approach to
    mandating CSR – the policy implications of governance, tax
    levies and their adverse impact on market forces / discipline.
   “The National Voluntary Guidelines on Social,
    Environmental and Economic Responsibilities of Business”.

          What role can Registrars of Companies play?


                         © Academy of Corporate Governance       29
Some Challenges

   The lack of unitary standards and multiplicity of reputation
    agents.
   Lack of standards in accounting, reporting and disclosure.
   The difficulty in recognizing the risks associated with CSR
    and their second-order trades-off with strategy.
   Others – drawing from international experiences?




                      © Academy of Corporate Governance       30

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16. yrk reddy cg-csr-2012 - yrk reddy

  • 1. CRF – 2012 : Control to Self Regulation Corporate Governance & CSR By Y.R.K. Reddy yrk@academyofcg.org www.academyofcg.org February 15th 2012 1 © Academy of Corporate Governance
  • 2. Objectives of the Session  A: Review of the key developments leading to revived interest in corporate governance; the current framework of assumptions; the OECD standards; the assumed benefits and business case; the broad shortcomings in Emerging Market Economies; the potential role of company registrars in promoting corporate governance.  B: Developments leading to the current logic for CSR; the international standard relating to stakeholders; leading approaches and bench marks; the dynamics; the potential for strategic CSR - key examples, whether Registrars have a role in promoting. © Academy of Corporate Governance 2
  • 3. PART – A Corporate Governance – Historical Foundations “ … The Directors of such companies, however, being the managers rather of other peoples` money than of their own, it cannot well be expected, that they should watch over it with the same anxious vigilance with which the partners in a private copartnery frequently watch over their own …. Negligence and profusion, therefore, must always prevail, more or less in the management of the affairs of such a company”, 1776. © Academy of Corporate Governance 3
  • 4. The focus on control in corporations: Berle & Means Studied the modern corporation & debated the dynamics of “ownership” and “control” in 1932 in the context of the USA.  There are severe apprehensions about control and what it can mean to Institutional investors and minority shareholders, in case of block holders participating in management and the SOEs.  Hope that risks would be abated if internal structure and processes and external institutions get developed – reducing information asymmetry and promoting attendant rationality. © Academy of Corporate Governance 4
  • 5. Renewed Interest in 90`s The logic for robust financial statements – Cadbury.  The AFC & Greenspan–Summers – IMF arguments.  Revolving around “Crony Capitalism” due to financial sector weaknesses (combination of inadequate capitalization & supervision of banks combined with excessive leverage & guarantee + directed lending).  Competitive capitalist / market assumptions with weak structures – “the Asian way” with cross holdings, large number of subsidiaries, lack of transparency, collusion between corporations, financial institutions and governments etc.  Weaknesses in equity market development, IFRS / FASB standards, information disclosure, oversight by independent directors, bankruptcy laws. © Academy of Corporate Governance 5
  • 6. The International Convergence on Corporate Governance  Corporate Governance is one of the 12 key standards promoted by Financial Stability Forum (now Financial Stability Board).  IMF - World Bank, The Report on Observance of Standards and Codes (ROSC), OECD, BIS, regional and national agendas….. © Academy of Corporate Governance 6
  • 7. GFC & the Current Debate  Financial crises are historical – followed by State intervention. (the cycle).  Several studies including the UN Commission, OECD, GFSR, ICGN, FCIC etc.  Mainly argue for appropriate regulation / intense supervision; greater transparency and disclosure norms; early action from the State; public policy / plans for impaired assets; balance sheet repairs – consistency of treatment etc. at policy level ( along with some multi-lateral moves)  At the enterprise level, the emphasis has been on advanced / robust / comprehensive risk management and qualified board oversight and activism; compensation / incentive structure that do not encourage false / fleeting profits and risks. © Academy of Corporate Governance 7
  • 8. OECD Principles as Global Standard I. Ensuring the Basis for an Effective Corporate Governance Framework The corporate governance framework should promote transparent and efficient markets, be consistent with the rule of law and clearly articulate the division of responsibilities among different supervisory, regulatory and enforcement authorities. II. The Rights of Shareholders and Key Ownership Functions The corporate governance framework should protect and facilitate the exercise of shareholders’ rights. III. The Equitable Treatment of Shareholders The corporate governance framework should ensure the equitable treatment of all shareholders, including minority and foreign shareholders. All shareholders should have the opportunity to obtain effective redress for violation of their rights. © Academy of Corporate Governance 8
  • 9. IV. The Role of Stakeholders in Corporate Governance The corporate governance framework should recognize the rights of stakeholders established by law or through mutual agreements and encourage active co-operation between corporations and stakeholders in creating wealth, jobs, and the sustainability of financially sound enterprises. V. Disclosure and Transparency The corporate governance framework should ensure that timely and accurate disclosure is made on all material matters regarding the corporation, including the financial situation, performance, ownership, and governance of the company. VI. The Responsibilities of the Board The corporate governance framework should ensure the strategic guidance of the company, the effective monitoring of management by the board, and the board’s accountability to the company and the shareholders. © Academy of Corporate Governance 9
  • 10. The Universal Principles Accountability Fairness Transparency Responsibility These Principles should: Ensure mgmt.’s Protect Ensure timely Recognize the accountability to Shareholders and accurate legal rights of the board & rights; treat all disclosure on all stakeholders & board’s equitably; material matters promote accountability to provide sustainable shareholders redress. development © Academy of Corporate Governance 10
  • 11. Modern corporations are disciplined by internal and external factors (Source: Corporate Governance Framework, Nadereh Chamlou, Magdi Iskande, World Bank) Internal External Shareholders Private Regulatory Stakeholders Standards (for example, accounting Board of Directors and auditing) Laws and Appoints Reputational agents1 regulations and Reports to monitors •Accounts •Lawyers Financial Sector •Credit Rating •Debt Management •Investment Bankers •Equity •Financial media Operates •Investment advisors Markets •Research •Competitive factor and •Corporate Governance product markets Core functions Analysis •Foreign direct investment •Corporate control 1Reputationalagents refer to private sector agents, self-regulating bodies, the media, and civic society that reduce information asymmetry, improve the monitoring of firms, and shed light on opportunistic behaviour © Academy of Corporate Governance 11
  • 12. Possible benefits to companies  Many studies have shown positive benefits. Eg: those of Mc Kinsey, ABI and IMF working paper on CGQ & CLSA studies and the subsequent ones………  Recap: Other compilations had shown following benefits in earlier years:  Improves Valuation of Assets - Share premium 22% to 30% as per Mc Kinsey survey; 700 – fold increase in firm value in Russia (21 firms)  Improves Access to Capital - CG a major factor for competitive provision of finance; access to IFI’s.  Lowers the Cost of Capital - CG helps in finer rates. Eg: Romania’s BCR  Improves Efficiency - ABN Amro study in Brazil shows 20% higher P / E ratios; 45% higher ROEs and 76% higher net margins. Deutsche Bank study of S & P 500 shows out performance by 19% over two years; Harvard / Wharton study shows abnormal returns of 8.5%; CLSA study of 100 companies shows 8% points higher EVA;  Other benefits - reduced risks – improves the reputation and trust ; increases competitiveness. © Academy of Corporate Governance 12
  • 13. The old idea of CG Premium that continues to make business sense…. © Academy of Corporate Governance 13
  • 14. One perspective as to where Asia stands in CG …… © Academy of Corporate Governance 14
  • 15. An FII’s compilation on other relevant institutions….. Source: F & C Investments © Academy of Corporate Governance 15
  • 16. Regulatory Approaches Two Most Popular Typologies:  Principle based – Comply / Apply or Explain ( and justify).  Rule based, regulated / legislated and well enforced. Newer / emerging hybrid versions:  “Comply or Explain” but in legal and regulatory guidance.  Mostly principle-based but one or two strongly rule based, regulated but fully enforced.  Rule based, regulated / legislated but weakly enforced by intention. © Academy of Corporate Governance 16
  • 17. Role of Company Registrars  Regulation – entry, as going concerns, exit facilitations.  The tradeoff between hard nosed regulation / enforcement vs. market discipline.  Is there a role for campaigns / reputation intermediation?  Any other experiences? © Academy of Corporate Governance 17
  • 18. PART – B CSR – A Part of Cluster Concepts  Corporate Social responsibility, corporate citizenship, responsible business, stakeholder engagement etc. are cluster concept: Often fuzzy and overlapping; policy as well as action oriented.  The political economy of CSR can be traced to:  Beginnings mainly in the 50’s.  Much controversy during the 70’s (strength of collectives; Milton Freidman’s perspective).  Strong shift to customers as key stakeholders during the 80’s (issue of competition & competitive strategy for survival);  Tilt to providers of finance and policy regimes in the 90’s (importance of finance; liberalization)  The upsurge of sustainability issues in current times …… © Academy of Corporate Governance 18
  • 19. CSR and Other Responsibilities – The Challenge of Exclusive to Inclusive Perspective © Academy of Corporate Governance 19
  • 20. OECD Principles of Corporate Governance – What does the Global Standard Say? – The Role of Stakeholders in Corporate Governance “The Corporate Governance framework should recognize the rights of stakeholders established by law or through mutual agreements and encourage active co-operation between corporations and stakeholders in creating wealth, jobs, and the sustainability of financial sound enterprises”. © Academy of Corporate Governance 20
  • 21. The rights of stakeholders that are established by law or through mutual agreements are to be respected.  Where stakeholders interests are protected by law, stakeholders should have the opportunity to obtain effective redress for violation of their rights.  Performance-enhancing mechanisms for employee participation should be permitted to develop.  Where stakeholders participate in the corporate governance process, they should have access to rely an, sufficient and reliable information on a timely and regular basis.  Stakeholders, including individual employees and their representative bodies, should be able to freely communicate their concerns about illegal or unethical practices to the board and their rights should not be compromised for doing this.  The corporate governance framework should be complemented by an effective, efficient insolvency framework and by effective enforcement of creditor rights. © Academy of Corporate Governance 21
  • 22. The Idea of a Stakeholder:  Popular definition: “A stakeholder is any group or individual who can affect, or is affected by, the achievement of an organization's objective” Freeman, 1984 © Academy of Corporate Governance 22
  • 23. In the context of Corporate Governance “ A stakeholder is any institution, group or individual who can get benefited or affected by, and/or can benefit or adversely affect, a corporation`s actions in pursuit of its primary objectives” Y.R.K. Reddy, Presentation at OECD meet, Cebu, 2007. © Academy of Corporate Governance 23
  • 24. Available Leads for CSR / Stakeholder Engagement  Several guidelines, case studies, international standards for assessment / reporting – especially as part of CSR (Stakeholder engagement may be larger than CSR).  Noteworthy: IFCs Stakeholder Engagement – good practice manual; IFCs EHS guidelines; OECD`s guidelines for MNEs; Dow Jones Sustainability Index, FTSE4Good Index, SA 8000 / 14000, AA1000, GRI et al + principles such as Caux.  ISO 26000 adopted in September 2010 A World by itself! © Academy of Corporate Governance 24
  • 25. Ex: Stakeholder Map. A steel SOE Banks & Model Villages Ad Agencies Industry Financial -Brand Ambassadors Associations Institutions Certifying/rating bodies ,Celebrity Employees Parliament Distribution Public (COPLI++) Consultants/ Specialist Advisory- Logistics Deposit Holders National& International Auditors Shareholders-Government, Distribution Institutions, Ministry of HI&PE Channels General Public Other Central Govt Bodies/Laws Subsidiaries Direct Employees Retirees Direct Suppliers Direct Customers & Families State Govts. (Legislature, Domestic/International Joint Laws, Compliances CAG Unions Ventures Employee Ministry of Steel & Mines Cooperatives Indirect Employees (Contract and Ministry of Finance CVC Other Labour) Indirect Customers Families of Employees – Townships – Hospitals NGOs -Community CentresSchools, Colleges, Miscellaneous Technical Institutes Neighborhood- environment/Infrastructure Implications for CSR?? © Academy of Corporate Governance 25
  • 26. Dynamics of stickiness, capture, direction and the need for close analysis Involve “Partner” High POWER Monitor with Keep minimum effort. Informed Low Low INTEREST High © Academy of Corporate Governance 26
  • 27. Towards Strategic CSR / CSV – the Many Success Stories •Powerful ideas (ex. Michael Porter et al, 2002, 2006, 2011). Even more powerful examples. ( Nestle, Jain irrigation, ITC, DRL……). The power of coalition with INGOs. ( Ex: Aide et Actions’ innovative engagement with corporates; the initiatives of several SOEs in India. ). Key steps: close analysis, explicit policy, detailed planning, partnerships, execution, reporting. © Academy of Corporate Governance 27
  • 28. Firm Infrastructure (e.g. financing, planning, investor relations) Human Resource Management (e.g. recruiting, training, compensation system) Technology Department (e.g. product design, testing, process design, material research, market research) Procurement (e.g. components, machinery, advertising & services) Inbound Operations Outbound Marketing & After Sales Logistics Logistics Sales Service (e.g. incoming (e.g. material assembly, (e.g. order (e.g. sales (e.g. storage, data component processing, force, installation collection, fabrication, warehousing, promotion, customer service branch report advertising support customer operations) presentation) proposal complaint access) writing, web resolution site) report) Adapted from Porter & Kramer – Strategy and Society, HBR December 2006 © Academy of Corporate Governance 28
  • 29. Some Current Policy Steps in India – Do they need International Best Practices?  “The guidelines for Corporate Social Responsibilities for Central Public Sector Enterprises”. Key concerns in reviving old debates on objectives, level playing field and control shift.  The proposed Companies Law Bill and the approach to mandating CSR – the policy implications of governance, tax levies and their adverse impact on market forces / discipline.  “The National Voluntary Guidelines on Social, Environmental and Economic Responsibilities of Business”. What role can Registrars of Companies play? © Academy of Corporate Governance 29
  • 30. Some Challenges  The lack of unitary standards and multiplicity of reputation agents.  Lack of standards in accounting, reporting and disclosure.  The difficulty in recognizing the risks associated with CSR and their second-order trades-off with strategy.  Others – drawing from international experiences? © Academy of Corporate Governance 30