While team work is intrinsic to authentic, collaborative learning in higher education, every student and academic has a horror story to tell about group dysfunction and social loafing. Dysfunctional teams often become apparent too late to rectify the problem. We will showcase a multifaceted approach to supporting students in complex team projects in two large (1200+) First-Year Engineering design and build courses at the University of Queensland. The PETS (Proactively Ensuring Team Success) process systematically utilises learning analytics from in-house LTI tools and Blackboard Learn for strategic intervention to support student teams. Delivered at Innovate and Educate: Teaching and Learning Conference by Blackboard. 24 -27 August 2015 in Adelaide, Australia.