15 a 01 reporting
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The document discusses various reporting tools in SAP that provide information and analysis on workflows, work items, and system load including the Workflow Information System, Work Item Analysis, Workflow Load Analysis, and workflow reports. These tools allow users to monitor the status of workflows, workload statistics, workflow performance metrics, and troubleshoot issues. SAP provides standard functionality for capturing critical workflow information through statistical analysis and centralized reporting resources.
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This document presents a method for multi-perspective comparison of business process variants based on event logs. The method involves constructing perspective graphs from different abstractions of event logs to analyze processes from different perspectives based on event attributes. Differential perspective graphs are then used to identify statistically significant differences between two event logs, representing different process variants. The method was experimentally applied to compare differences between divisions in an IT incident handling process using various abstractions and observations. The experiments revealed differences in activity statuses, control flows between countries, and control flow frequencies over time between the divisions.
How a Business Process Vision May Boost Innovative Ideas
Even before fascinating promises about orchestrating organizations, BPM directly supports different and previously unexplored points of view.
While traditional/transactional systems were designed and developed to vertically support departmental needs, BPM suites take care of creating bridges to link those functional islands together, in order to map and manage the evolution of companies cross activity paths. But beyond this relevant and valuable horizontal perspective, there are very significant organizational implications strictly related to the maturity of those BPM tools in terms of level of abstraction and business approach they propose. Starting from WHAT can be managed by BPM suites, this session will focus on HOW they allow to proceed involving users and managers
totally, when adopting an implementing-analysis approach, with unpredictable benefits and new ideas.
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15 a 01 reporting
- 8. Reporting: Technical Log SWI2 Workflow: “ Notification of absence” no 707100 : technical info Work item monitoring Edit Goto Environment System Help Workflow : Notification of Absence Number 707100 1 Workflow started 24.02.1998 17:55:01 707100 OK COMPLETED Initiator Smith Status In process Start 24.02.1998 at 17:54:51 Step Description Date Time Work item Agent Result Status Predecessor 6 Block end 24.02.1998 17:55:01 OK 62 24.02.1998 17:58:01 707102 Miller A COMPLETED 707101 103 Multiple branch 24.02.1998 17:58:01 OK 4 24.02.1998 17:55:01 707101 Smith OK COMPLETED 707100 Message no. WL 470 24.02.1988 17:58:02 Message no. 5W 302 24.02.1988 17:58:02
- 10. Reporting: Workflow Information System Transaction Processing Data Warehouse Analysis tools Analytical Processing Aggregated information Integrated information External Data Sales and Distribution Finance Production Planning Workflow
- 11. Workflow Load Analysis Link to MS Excel A simple mouse-click takes data from R/3 to MS Excel
- 13. SAP Workflow Course PwC Consulting TM refers to the management consulting services businesses of the member firms of the worldwide PricewaterhouseCoopers organisation. 2001 PricewaterhouseCoopers. All rights reserved.
Editor's Notes
- Hint: The event trace should not be active in the productive system (performance).
- Technical Reports: Detection of errors Statistical Reports: What happened in the business process?
- This is an example of a report giving information about process execution and wait times, as well as featuring the comparison of two consecutive periods of time. This information can help to assess the current performance of processes, whether we have problems with wait times, how total times develop, how well we meet service level agreements and what we should change or not. All information about workflow processes is readily available in the R/3 databases and can be evaluated by standard or individual reports.
- Detailed information about results, agents, work items, status etc. about a finished or still running workflow. By clicking on the messages you get detailed information about warnings or errors.
- Workload analysis will help you to get an overview of what work was done by which users, jobs, positions, organizational units.
- By using the ”Excel” button you export your data into the Microsoft environment. You can use all the functionality of excel to analyze your data from the R/3 system.