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The Best Organizational Structure
For An Innovation Team
Session Notes 5/12/2018
Session Leader: Dana Bullister
Some challenges of building an effective innovation team
within an established company or industry
˜ Internal Inertia -> entrenched processes, high-level decision
makers, risk aversion, metrics that are not bought into the strategy
needed for product discovery
˜ Politics, Perceived Threats to Existing Products -> perception (or
reality) that new, innovative services/products steal customers
from existing solutions
˜ Lack of Understanding -> about how to conduct product discovery
and fuel an effective innovation team
Some Strategies for Mitigating These Challenges
˜ Executive Buy-In -> innovation investment from the top down
˜ Lean Culture -> involve powerful contributors with experience in product
discovery who can shape the culture and strategy of the team
˜ Engineers As Problem Solvers, Not Just Implementers -> challenge and
empower engineers to generate their own ideas about addressing market
problems
˜ Separate Innovation Team -> separate designated innovation team from
the rest of the business with regard to strategy, culture, budgeting,
metrics, expectations, office space
˜ The Right Metrics -> for an innovation team, look at existing, paying
customers, understanding of addressable market rather than quarterly
numbers
Some Strategies for Mitigating These Challenges
˜ 20/30% Time? -> designated time for engineers to innovate
˜ Structured Internal Competition -> intentionally have teams pitch their
competing ideas/prototypes to win formal company investment
˜ 1 Manager For Competing/Complementary Products? -> to encourage
decisions fueled by value to the consumer, not head butting
˜ Long-Term Focus -> look beyond short-term stats to larger market trends
˜ Quantify The Cost of Doing Nothing -> Rather than innovating, provide
monetary justification for innovative approach
˜ Customer Focus -> rather than internal competition
˜ Appropriate Innovation -> that is ultimately complementary to rest of
company, aligns with deeper goals

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125 the best organizational structure for an innovation team (dana bullister)

  • 1. The Best Organizational Structure For An Innovation Team Session Notes 5/12/2018 Session Leader: Dana Bullister
  • 2. Some challenges of building an effective innovation team within an established company or industry ˜ Internal Inertia -> entrenched processes, high-level decision makers, risk aversion, metrics that are not bought into the strategy needed for product discovery ˜ Politics, Perceived Threats to Existing Products -> perception (or reality) that new, innovative services/products steal customers from existing solutions ˜ Lack of Understanding -> about how to conduct product discovery and fuel an effective innovation team
  • 3. Some Strategies for Mitigating These Challenges ˜ Executive Buy-In -> innovation investment from the top down ˜ Lean Culture -> involve powerful contributors with experience in product discovery who can shape the culture and strategy of the team ˜ Engineers As Problem Solvers, Not Just Implementers -> challenge and empower engineers to generate their own ideas about addressing market problems ˜ Separate Innovation Team -> separate designated innovation team from the rest of the business with regard to strategy, culture, budgeting, metrics, expectations, office space ˜ The Right Metrics -> for an innovation team, look at existing, paying customers, understanding of addressable market rather than quarterly numbers
  • 4. Some Strategies for Mitigating These Challenges ˜ 20/30% Time? -> designated time for engineers to innovate ˜ Structured Internal Competition -> intentionally have teams pitch their competing ideas/prototypes to win formal company investment ˜ 1 Manager For Competing/Complementary Products? -> to encourage decisions fueled by value to the consumer, not head butting ˜ Long-Term Focus -> look beyond short-term stats to larger market trends ˜ Quantify The Cost of Doing Nothing -> Rather than innovating, provide monetary justification for innovative approach ˜ Customer Focus -> rather than internal competition ˜ Appropriate Innovation -> that is ultimately complementary to rest of company, aligns with deeper goals