Poste Italiane Group, Italy's leading postal services operator, needed a terminal emulation solution to allow its management offices and branches to securely access mainframe applications from PCs. It adopted Attachmate Reflection for the Web Enterprise Edition, which allows users to connect directly from a browser to mainframe applications. Around 20,000 Poste Italiane users now rely on Reflection for the Web to access and edit data on the mainframe. The solution also provides disaster recovery capabilities and requires minimal IT support. Reflection for the Web allows Poste Italiane users to quickly and securely access mainframe applications simply by clicking a link on their PCs.

1. Poste Italiane Group Adopts Reflection for the Web for Smoother Mainframe Access
CUSTOMER STORY
Poste Italiane Group Adopts Reflection for the Web
for Smoother Mainframe Access
QUICK VIEW
Problem
Poste Italiane Group needed a terminal
emulation solution that enabled its
management offices and branches to
quickly and securely connect to the
mainframe from their PCs, without
having to touch 20,000 widely
distributed desktops.
Solution
Attachmate Reflection for the Web
Enterprise Edition. This emulation
software solution allows the user to
connect directly from the browser to
applications residing on the mainframe.
About 20,000 Poste Italiane users
Recently, Poste Italiane Group, Italy’s leading postal services operator, now rely on Reflection for the Web to
needed a terminal emulation solution that would enable the management access and edit data. The solution also
offices and branches to more quickly connect to mainframe applications offers disaster recovery capabilities and
guarantees minimum intervention by the
from PCs using a three-tier architecture: PC-server-mainframe.
internal IT staff.
For Poste Italiane, the mainframe is central to business activities. Poste Results
Italiane keeps all of its core business information on a mainframe host, Reflection for the Web Enterprise Edition
including financial data, mobile telephony services data, and administrative allows Poste Italiane Group users to
information relating to all employees. rapidly and securely access applications
on the mainframe simply by clicking
Modern Technologies Key a link on their PCs.
Present in all areas of Italy, Poste Italiane boasts a network of 5,500
ATMs, 14,000 post offices, and over 200 parcel and mail sorting centers.
Poste Italiane provides crucial services to its customers—ordinary citizens,
SMEs, large companies, and public administration offices—by designing Reflection for the Web to access and edit
and developing products for the management of collections and payments, this data, namely executive users at the post
communication, outsourcing, and logistics. offices, HR offices, call center operators, and
Within Post Italiane, fast, flexible modern technologies are key for operat- receptionists.”
ing easily and strategically, and for achieving integrated products and In addition to improved access to the main-
services accessible via multiple modes. frame, Poste Italiane requested that its new
To achieve its objectives, Poste Italiane must enhance assets such as its terminal emulation solution would also include
logistics and ICT infrastructure, its management and payment systems, disaster recovery capabilities and guarantee
and its trustworthy image; as well as continue to expand its presence minimum intervention by internal IT staff.
throughout the country. Now, Reflection for the Web Enterprise
Edition allows Poste Italiane Group users to
A Fast, Flexible Solution rapidly and securely access applications on
In 2009, Poste Italiane adopted Attachmate Reflection for the Web the mainframe simply by clicking a link on
Enterprise Edition. “This emulation software lets the user connect their PCs. The product also guarantees a high
directly from a browser to applications residing on the mainframe,” level of technical support from Attachmate,
says Mario Nocera, who is in charge of the UNIX and Wintel operating with whom Poste Italiane has collaborated for
systems at Poste Italiane. “About 20,000 Poste Italiane users rely on several years.

2. Poste Italiane Group Adopts Reflection for the Web for Smoother Mainframe Access
More about Reflection for the Web
Reflection for the Web is an emulation software product that securely
connects the browser user to applications residing on IBM, HP, UNIX,
OpenVMS, and Unisys hosts. The powerful encryption and authentication
functions guarantee secure distribution of host applications integrated into
the public Internet. In addition, the software’s secure token authorization
feature provides a layer of LDAP access control in front of the host applica-
tions, integrating them into a company’s LDAP-based security infrastruc-
ture without requiring anything to be installed or configured on the host.
The product is installed centrally and implemented on the web server
so that it is immediately available to all browser users. When a user logs
in following a server update, all the necessary updates are downloaded
automatically. With Reflection for the Web, expensive and time consuming
desktop-to-desktop management is no longer necessary.
Reflection for the Web is platform independent, and can be run on
all popular browsers and on any operating system that supports Java,
including Windows 7, Linux, and Mac OS X. The servers can be run on
any operating system supported by Java, such as Windows, Linux, UNIX,
zLinux, and z/OS.
About Attachmate
Attachmate delivers advanced software
solutions for terminal emulation, legacy
modernization, managed file transfer,
and enterprise fraud management.
Today, more than 65,000 customers
use Attachmate technology to put their
IT assets to work in new and meaningful
ways. www.attachmate.com
© 2011 Attachmate Corporation. All Rights Reserved. Attachmate, the Attachmate symbol and Reflection are registered trademarks of Attachmate Corporation in the USA. All other trademarks, trade names,
or company names referenced herein are for identification purposes only and are the property of their respective owners. 10-0027.0311