1. Esna Technologies
• Avaya Aura SIP Enablement Services
provides connectivity, integration
and a smooth migration path
to SIP-based communications
Telephony Office-LinX, A Total Unified resulting in a highly scalable,
highly reliable SIP communication
Communications Solution network for telephony, instant
messaging, conferencing and
Connecting with customers is a company’s primary focus, making collaboration.
it imperative that communications of any type consistently reach The open architecture of Telephony
Office-LinX enables seamless
employees whenever possible. To facilitate reliable connections, integration with major messaging
platforms, giving users the flexiblity
businesses implement unified communications solutions, combining
to access, manage, and respond to
mobility and presence applications with unified messaging. any kind of message, using their
device of choice, at any time, from
anywhere. Secure access to the
Telephony Office-LinX (Office-LinX), the
network helps companies maintain
unified communications solution from
security compliance while allowing
Esna Technologies (Esnatech) – a Gold-
employees to be more responsive
level member of the Avaya DevConnect
and productive. In addition, the
Program – helps companies keep their
presence and mobility technology
customers and employees connected
allows users to answer calls live from
regardless of location or preferred meth-
a mobile phone or remote location
odology. Telephony Office-LinX allows
with location-based routing and find
users to connect to an enterprise net-
me/follow me automation. Instant
work, providing real-time answerability for
messaging capabilities provide real-
incoming calls, access to voice mail and
time communication between users
e-mail messages, and presence availabili-
logged into the network via the
ty with instant messaging capabilities.
Internet, Intranet or Wireless Network.
Esnatech’s Telephony Office-LinX works
with Avaya Aura™ Communication Features
Manager and Avaya Aura™ SIP
Enablement Services to provide an Telephony Office-LinX leverages both data
extremely cost effective foundation for wireless networks for instant text and
both the easy and ready deployment SMS messaging from any device to pro-
of value added centralized and/or vide users with the tools to communicate
sequenced applications that increase with one another. The presence feature
productivity and business agility. allows anyone on the network to see a
user’s status and availability in real-time.
• Avaya Aura Communication Manager Other features include:
is an open, scalable, and highly
reliable IP telephony solution that • Mobility – Users have secure access
provides centralized call control for to all of their communication
a resilient, distributed network of needs anywhere, anytime including
media gateways and a wide range corporate directory, e-mail, voice
of analog, digital and IP-based mail and fax. The UC mobile client
communication devices. is compatible with many popular
mobile devices.
PRODUCT BRIEF

2. • Unified Messaging – Telephony Office-LinX of communication capabilities such as
integrates seamlessly with a company’s voice, video, messaging and presence ABOUT DEVCONNECT
existing voice, text, data and fax in conjunction with other third-party The Avaya DevConnect Program provides a
messaging platforms. business applications and integrates to wide range of developer resources, including
virtually any PBX or e-mail solution. access to APIs and SDKs for Avaya products,
• Integration with SaaS-based Solutions –
A screen-pop derived from caller profile • Open Standards – Open standards-based developer tools, technical support options and
information is generated through the design in a software solution that operates training materials. Registered membership is
integration of Avaya Aura™ Communication on a Windows 2003 platform, allows free to anyone interested in designing Avaya-
Manager with Salesforce.com CRM and companies to utilize their own server compatible solutions. Enhanced Membership
other web-based CRM solutions. standards. Companies can leverage options offer increased levels of technical
existing procurement, support vehicles and support, compliance testing, and co-marketing
• Speech Access – Speech-enabled of innovative solutions compatible with
partnerships to make Office-LinX just another
solutions offer users the opportunity to standards-based Avaya solutions. To learn
familiar application node in their network.
use verbal commands to access the auto- more, or register for membership, please visit
attendant, internal directory, personal • Improve Productivity – Secure instant www.avaya.com/devconnect.
and public contacts, IVR services, messaging provides immediate access
text-to-speech and speech access to to a mobile workforce. Users can view
messages and soon to be released Speech co-workers’ presence status from any
Authentication and Speech Biometrics. location in real-time and choose the best System Requirements
method of communication.
• Emergency Notification – The mass Telephony Office-LinX requires a Pentium
notification service enables companies • Lower Communication Costs – Speech- 2.2 GHz processor with a SVGA graphic
to communicate with all employees or a enabled access to messages and contacts card and DVD drive. The server must have
select group of employees using SMS, allow users to listen to e-mail and voice a minimum of 2 GB RAM and 40 GB of
voice mail, e-mail, fax or instant message. mail, retrieve co-workers’ extensions and available hard disk space, running the
forward/reply to messages by speaking Microsoft Windows XP Professional/2003
• High Availability – The Site or Geo-
commands. Server operating system.
redundant solution allows a secondary
server, whether in the same location or • Reduce Support Costs – High availability
another, to seamlessly assume telephony provides enterprises with a reliable
activities should the main server fail. disaster plan for unexpected server
Learn More
failure. Full interoperability with a For more information on how Avaya Intelligent
company’s current telecommunications Communications can take your enterprise from
Benefits infrastructure and almost any e-mail where it is to where it needs to be, contact
• Scalability and Interoperability – Single, platform enables unified messaging your Avaya Account Manager or a member of
easy to administer and scalable (up functionality with less IT-related support. the Avaya Connect channel partner program,
to 800 SIP session), OfficeLinX or access other collaterals by clicking on
enables faster and easier deployment Resource Library at www.avaya.com.
ABOUT ESNA TECHNOLOGIES
Founded in 1989, Esna Technologies’ mission is to provide communication solutions that are simply the best way to communicate. A leader and pioneer
in the unified communication industry, Esnatech delivers award-winning enterprise mobility, presence and messaging solutions. Esnatech solutions
empower enterprises by providing the flexibility to conduct business at any time, from anywhere, to manage information as needed. Headquartered in
Richmond Hill, Ontario, Canada, Esnatech has OEM and VAR partners in 28 countries worldwide.
For more information, visit www.esnatech.com.
ABOUT AVAYA
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services
directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for
state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.
For more information please visit www.avaya.com.
© 2010 Avaya Inc. All Rights Reserved.
Avaya and the Avaya Logo are trademarks of Avaya Inc. and are registered in the United States and other countries.
All trademarks identified by ®, TM or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc.
All other trademarks are the property of their respective owners. Avaya may also have trademark rights in other terms used herein.
References to Avaya include the Nortel Enterprise business, which was acquired as of December 18, 2009.
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