Research has proven over and over again there’s a strong correlation between key business metrics and employee engagement. In fact, Gallup has shown employee engagement impacts 9 performance outcomes, including absenteeism, turnover, profitability, productivity and even safety.

1. TOCREATEANEMPLOYEE-FRIENDLYENVIRONMENT
TOP10WAYS

2. ESTABLISHAMECHANISMFOR
VOICINGDISSATISFACTION:
Give employees, customers,
and suppliers a method for voicing their
opinions and satisfaction.
ACTPROMPTLY:
When a potential issue arises follow the
documented procedures for addressing
the issue.

3. BEPROACTIVE:
Encourage and incent managers to
mitigate risks.
DOCUMENTJOBDESCRIPTIONS:
Develop and document
job descriptions for each position and
ensure they remain current as job
responsibilities evolve.

4. CLARIFYACCOUNTABILITY:
Clarify accountability and prove the
importance of risk mitigation by
conducting routine supervisor and
manager trainings.
EMPLOYEEGOALS:
Empower and align employee goals with
the organization’s overall goals.

5. Perform regularly scheduled performance
evaluations and solicit input from
supervisors, peers, and subordinates to
ensure a complete performance analysis.
OFFERMULTI-DIRECTION
PERFORMANCEREVIEWS:
REVIEWRESULTS:
Establish a formal process for
employees to appeal performance
review results.

6. TRAIN,TRAIN,TRAIN:
Training at all organizational levels
is probably the most effective way
to minimize conflict in the workplace.
Assign a complete training curriculum
to each position and monitor
completion. Train all employees
regarding conflict resolution.
OUTSIDEPERSPECTIVE:
Use an independent, qualified firm to
observe your workplace, gauge risks and
make recommendations.

7. TOCREATEANEMPLOYEE-FRIENDLYENVIRONMENT
TOP10WAYS
SOURCE: http://www.sentric.net/wp-content/uploads/2011/09/Best-Practices-Protecting-Your-Business-from-Lawsuits.pdf