Viedra Sullivan is a results-oriented training professional with over 15 years of experience designing and delivering effective training courses and programs. She has expertise in assessing training needs, developing customized training content and curricula, and evaluating training effectiveness. Sullivan holds a Bachelor's degree in Business Administration and is a certified trainer.

1. VIEDRA SULLIVAN
108 CHURCHILL DR, LAGRANGE, GA 30241 | H: (706) 412-7941 | VIEDRASULLIVAN@GMAIL.COM
Summary
Results-oriented training professional talented in accurately assessing training needs and designing effective and
efficient coursesto obtain desired objectives.
Core Qualifications
Goal setting and implementation Learning Strategies
Problem Solving Program Development
Quick learner Instructional best practices
Clear public speaking skills Independent worker
Positive atmosphere promotion Human resources understanding
Scheduling proficiency
Report generation Staff development expertise
Analytical problem solving Standard operating procedures
Achievements
Training:
Delivered training modules to inter-departmental teams to ensure smooth adoption of newprogram.
Completed training on-time and under-budget.
Managed a team that streamlined processes and established standardized work which led to staffing reduction
Professional Experience
Training / Continuous Improvement / Staffing Coordinator 09/2003 to Current
SAFA, LLC LaGrange,GA
Design and facilitate customized, company specifictraining courses
Developed and maintained tracking mechanismsto accuratelyreport headcountof staffing aswell as training
metrics
Consult with managers and supervisorsto assesstraining needsContinually evaluate procedures to monitor and
analyze training course effectiveness and update curriculum as needed.
Conducting annual training as required
Creating training manualsfor newmembers
Setting up additional and reinforcement training through use of the DOJO
Monthly report of status(Training hours by area, Processverifications)
Maintaining and updating training files as necessary
Locate and coordinate necessary training classes on site and offsite based on Manager request
Periodic evaluation of training effectiveness(audits,production occurrences)
Collaborate with a globalteam on curriculum design and implementation of the principlesof TPS
Also conduct training asneeded for team members on basicprinciples ofTPS aswell as changesthat occur
within job functions asa result of it
Study / investigate, manage, and implement projects based on the company'sutilization ofthe Toyota Production
System
Coordinate continuous improvement byencouraging QC circle group activity
Key resource for QC circle group development
Reviewand register employee suggestions, and encourage team member participation in the suggestion
process.
Manage improvement teamsby setting goals and maintaining improvementschedule
Safety and quality improvement specialist.Traveled domestic and internationallyasplant representative
Coordinated handling, storage, and disposition ofnon-conforming material
Document controlcoordinator
Quality inspector—performed sampling offinal product before shipping for conformity to customer requirements

2. as well as dock audits and product audits.
Trainee for newinspectors aswell as performing verification oftest methods plant wide.
Machine operator
Site Manager
Troup County Parks & Recreation
needed
Ordered all necessary supplies
Customer Service Rep
ADT Security
Promoted and sold security systems
Customer Service Representative
Randstad Staffing
Switchboard operator
Purchasing rep
Data entryand File Clerk
Customer Service Rep
Chic-fil-A
Food preparation.
Cashier.
Education and Training
Bachelor of Arts: Business Administration
LaGrange College
Minor: Human Resources
Certifications
"Train the Trainer" - ASTD 2015
Microsoft Access -- Ed2Go 2011
Skills
Proficient in Microsoft Office
Staff Motivation & Training
Team Leadership
Resource Optimization
Community Involvement
Adult Sunday school teacher
March of Dimes coordinator
Choir Director
Volunteer youth basketball coach
Affiliations
Association for Talent Development
Alpha Sigma Lambda
05/1995 to 05/2001
LaGrange,GA
01/2000 to 05/2001
Atlanta,GA
05/1997 to 03/1998
Douglasville,GA
01/1996 to 01/1997
LaGrange,GA
2015
LaGrange,GA
Managed the daily activities of the poolincluding butnotlimited to interviewing support staff,assigned duties to
appropriate personnel, completing and submitting time sheets, testing pool chemical levels and adjusting as
Water safety instructor - taught ages 4 years to adultsswimming skillsas outlined by the American Red Cross