This document lists and describes 10 important characteristics of management: 1. Management is intangible but its presence can be felt through results. 2. Management is goal-oriented, seeking to achieve economic or non-economic goals like profits or customer service. 3. The basic principles of management are universally applicable in businesses and other organizations.

1. NAME - ARITRYA DAS
JISU ROLL NO. – 191112019119
COURSE - B.SC H&HA
SEMESTER - 6SEM PRE-IT 4TH SEMESTER
PAPER CODE - BHM 607
TOPIC NAME - 10 MOST IMPORTANT
CHARACTERISTICS OF MANAGEMENT

2. 10 MOST IMPORTANT CHARACTERISTICS
OF MANAGEMENT
• Characteristic # 1. Management is Intangible:As has been pointed out by
Terry, management is intangible. It cannot be seen. It is an unseen force.
However, its presence can be felt by the results of its efforts in the form of
production, sales and profits.
• Characteristic # 2. Managements Goal-Oriented:Management seeks to
achieve goals. These goals may be economic or non-economic. In a
business organization, the primary goal is to produce and distribute goods
and services in order to earn profit. In a service organization, the goal might
be customer service (hospitals, educational institutions, etc.).
• Characteristic # 3. Management is Universal:Management is an all-pervasive
activity. The basic principles of management are applicable in business as
well as in other organizations. These principles, however, need careful
application depending on situational demands.

3. • Characteristic # 4. Management is a Social Process:According to
Newman, management is a social process because it deals with
people first. To make the best use of human efforts, managers have
to create close cooperation among employees in an organization.
They have to use resources for the benefit of society as a whole. They
have to look after the interests of employees, shareholders,
customers, investors, and community.
• Characteristic # 5. Management is a Group Activity:Management is
concerned with getting things done through people. People join
groups in order to achieve results collectively Management helps
people in realizing their individual as well as group goals in a
coordinated manner.
• Characteristic # 6. Management is a System of Authority:A manager
is supposed to get things done, rather than doing things himself, by
using authority. Authority is the right to give orders and the power to

4. • Characteristic # 7. Management is an Activity:Management is a distinct
activity (like playing, teaching, studying). It can be studied, knowledge about
it obtained, and skill in its applications acquired.
• Characteristic # 8. Management is Dynamic:Management is a dynamic and
growth-oriented function. It tries to visualize problems before they turn into
emergencies and takes suitable steps. It tries to adapt itself to the
environmental changes quickly It proposes to take actions to make the
desired results to come to pass. According to Drucker, ‘Managers do not
wait for the future; they make the future’.
• Characteristic # 9. Management is a Science as well as an Art:Management is
a systematized body of knowledge based on certain principles capable of
general application. The principles underlying time and motion studies,
morale, motivation, leadership can be applied by persons working in various
capacities. Art is the application of knowledge and skills in order to achieve
results. Management is an art because it involves the use of know-how and
skills, just like any other art such as – music, painting, etc. In recent years,
management has developed into a separate, distinct discipline, receiving
vital inputs from subjects such as – psychology, sociology, anthropology,

5. • Characteristic # 10. Management is Leadership:The
management has to lead a team of workers. It must be capable
of inspiring, motivating and winning their confidence.