The document is an introduction to management and organizations. It provides definitions of management from several experts such as Koontz, Taylor, Mintzberg, Follett, Terry, Fayol, and Drucker. Management is defined as the process of getting work done through others. The document also lists 10 characteristics of management including that it is goal-oriented, requires accomplishing work through others, is needed at all levels of an organization, and is both an art and a science. Finally, the document discusses how managerial decisions can be affected by organizational culture.