The document discusses the importance of principals using digital communications and social media to increase parental and community engagement. It notes that research shows student achievement is higher when parents and community members are more involved with the local school. To effectively communicate, principals must understand different generations' preferences, like using websites, emails and social media to share information in real-time with parents. Principals are accountable for school performance and student growth, so strong communication skills are important to represent the school's achievements and goals to various stakeholders.