Alumni Office Essentials 
For higher education institutions 
Alumni Relations Conference- India
1.What is the organizational structure of our 
Alumni Office or Alumni Association? 
2.What are the top 3 focus areas for your 
Alumni Relations Conference- India 
office/association? 
3.What are the 3 major challenges that the 
Alumni office has been facing? 
4.What are your measures of success for 
the Alumni Office?
Why set up an alumni office? 
• Provides direct link between alumni and their alma 
mater 
• Engage alumni with their alma mater and with each 
other 
• Promote alumni participation in development of the 
institution 
• Engage alumni for the development of the current 
students 
• Increase brand recall through showcasing alumni 
Alumni Relations Conference- India
Alumni 
Development – 
The Lifecycle 
Alumni Relations Conference- India
Alumni Relations Conference- India 
Institutional Office 
Vision/Mission 
HR (Student & Faculty 
Team) 
Calendar of activities 
Budget 
Alumni Affairs Foundation
Alumni Relations Conference- India 
Vision & mission 
What is the vision of the Alumni 
Office at your institution?
Alumni Relations Conference- India 
Examples 
Stanford Mission 
• The Stanford Alumni Association seeks to reach, serve and 
engage all Stanford alumni and students; to foster a lifelong 
intellectual and emotional connection between the University 
and its graduates; and to provide the University with goodwill 
and support. 
IIM Bangalore Mission 
• The IIMB Alumni Association aims to link the alumni to the 
institution, develop synergistic plans to support the institution 
and achieve its vision, and to enable the institute to add value 
to all its stakeholders. 
BITS Vision 
• Maximize the potential of BITS-ians and BITS Pilani
HR for Alumni Office 
Part- time Full-time 
Student 
volunteers 
An ideal model of employing HR for the alumni office (with 
limited resources) includes forming a faculty team to support 
various projects of the office along with a student team for 
running daily operations. 
Alumni Relations Conference- India
Benefits of having Student teams 
• Experiential learning program 
• Better connect with the Alumni network 
• Better soft skills 
• Taking responsibility at a early stage 
• Leadership roles in the Alumni Office 
• Decision making 
• Job readiness 
Alumni Relations Conference- India
Alumni Relations Conference- India 
Calendar of 
Activities 
Plan & communicate 
early to increase 
engagement 
Columbia University
University of Santa Clara 
Alumni Relations Conference- India
Alumni Relations Conference- India 
Budget 
• Must cover the developmental and enhancement 
related costs for the Alumni Office 
• Is used to generate support in 
• Building alumni sentiment 
• Networking forums 
• Advancement activities 
• Special events (fundraising/fairs) 
Always remember- A little investment over a period of 
time can get exponential returns in a longer period.
Examples of investment 
• HR 
• Website/portal 
• Infrastructure & its maintenance 
• Post cards 
• Learning forums 
• Homecoming galas 
• Alumni career fair 
• Memorabilia of university 
Alumni Relations Conference- India 
• T-Shirts 
• Mugs 
• Pens 
• Diaries
Pillars of Functional Alumni Office 
Data Communication Engagement 
Alumni Relations Conference- India 
Career services/ 
Placement 
synergy 
Lifelong connect 
with the alma-mater
Alumni Relations Conference- India 
Alumni Data 
Alumni Data 
Basis to 
reach out 
Means to 
engage 
Data 
Analytics 
Value 
Creation
Alumni Relations Conference- India 
What to track? 
Type of data that you should track: 
Contact 
Information 
Professional 
Information 
College 
Information
Alumni Relations Conference- India 
Utilizing your Data 
Set up 
monthly 
meetings 
with faculty 
for data 
utilization 
Study trends 
of alumni 
giving back 
through 
data 
Placement 
boost – 
Identify 
alumni 
across 
industries 
Bring alumni 
of common 
interests 
together
Alumni Relations Conference- India
Communication with Alumni 
Why? 
When? 
How? 
Alumni Relations Conference- India
What to communicate 
Alumni Relations Conference- India 
About Alma mater 
Rankings 
Achievements 
Student achievements 
New developments* 
Events 
About Alumni 
Achievements of fellow alumni 
Chapter events 
Alumni success stories 
About Alumni Office 
Vision & Mission 
Upcoming events 
Reports 
Career Services 
Membership 
Giving back
Alumni Relations Conference- India 
Planned 
approach in 
communication 
can lead to 
extensive 
engagement
Alumni Offices in U.S. – part of Advancement 
(Central) 
Alumni Relations Conference- India 
VP 
Advancement 
Head of AR 
Program 
Officers 
Sevrice 
Officers 
Head of 
Development 
Fundraisers 
Characteristics: 
• Central budget 
• Central management 
• Mission alignment 
• Annual Fund 
collaboration
Alumni Offices in U.S. - Independent 
Organizations 
Alumni Relations Conference- India 
Executive Director 
AR 
Program Officers 
Marketing/Comm 
Officers 
Alumni 
Services/Membershi 
p 
Sr. Director 
Operations 
Characteristics: 
• Membership 
dues 
• Marketing 
• Budgeting 
• Services Stressed 
• Public vs. Private

Alumni Office Essentials- Colleges

  • 1.
    Alumni Office Essentials For higher education institutions Alumni Relations Conference- India
  • 2.
    1.What is theorganizational structure of our Alumni Office or Alumni Association? 2.What are the top 3 focus areas for your Alumni Relations Conference- India office/association? 3.What are the 3 major challenges that the Alumni office has been facing? 4.What are your measures of success for the Alumni Office?
  • 3.
    Why set upan alumni office? • Provides direct link between alumni and their alma mater • Engage alumni with their alma mater and with each other • Promote alumni participation in development of the institution • Engage alumni for the development of the current students • Increase brand recall through showcasing alumni Alumni Relations Conference- India
  • 4.
    Alumni Development – The Lifecycle Alumni Relations Conference- India
  • 5.
    Alumni Relations Conference-India Institutional Office Vision/Mission HR (Student & Faculty Team) Calendar of activities Budget Alumni Affairs Foundation
  • 6.
    Alumni Relations Conference-India Vision & mission What is the vision of the Alumni Office at your institution?
  • 7.
    Alumni Relations Conference-India Examples Stanford Mission • The Stanford Alumni Association seeks to reach, serve and engage all Stanford alumni and students; to foster a lifelong intellectual and emotional connection between the University and its graduates; and to provide the University with goodwill and support. IIM Bangalore Mission • The IIMB Alumni Association aims to link the alumni to the institution, develop synergistic plans to support the institution and achieve its vision, and to enable the institute to add value to all its stakeholders. BITS Vision • Maximize the potential of BITS-ians and BITS Pilani
  • 8.
    HR for AlumniOffice Part- time Full-time Student volunteers An ideal model of employing HR for the alumni office (with limited resources) includes forming a faculty team to support various projects of the office along with a student team for running daily operations. Alumni Relations Conference- India
  • 9.
    Benefits of havingStudent teams • Experiential learning program • Better connect with the Alumni network • Better soft skills • Taking responsibility at a early stage • Leadership roles in the Alumni Office • Decision making • Job readiness Alumni Relations Conference- India
  • 10.
    Alumni Relations Conference-India Calendar of Activities Plan & communicate early to increase engagement Columbia University
  • 11.
    University of SantaClara Alumni Relations Conference- India
  • 12.
    Alumni Relations Conference-India Budget • Must cover the developmental and enhancement related costs for the Alumni Office • Is used to generate support in • Building alumni sentiment • Networking forums • Advancement activities • Special events (fundraising/fairs) Always remember- A little investment over a period of time can get exponential returns in a longer period.
  • 13.
    Examples of investment • HR • Website/portal • Infrastructure & its maintenance • Post cards • Learning forums • Homecoming galas • Alumni career fair • Memorabilia of university Alumni Relations Conference- India • T-Shirts • Mugs • Pens • Diaries
  • 14.
    Pillars of FunctionalAlumni Office Data Communication Engagement Alumni Relations Conference- India Career services/ Placement synergy Lifelong connect with the alma-mater
  • 15.
    Alumni Relations Conference-India Alumni Data Alumni Data Basis to reach out Means to engage Data Analytics Value Creation
  • 16.
    Alumni Relations Conference-India What to track? Type of data that you should track: Contact Information Professional Information College Information
  • 17.
    Alumni Relations Conference-India Utilizing your Data Set up monthly meetings with faculty for data utilization Study trends of alumni giving back through data Placement boost – Identify alumni across industries Bring alumni of common interests together
  • 18.
  • 19.
    Communication with Alumni Why? When? How? Alumni Relations Conference- India
  • 20.
    What to communicate Alumni Relations Conference- India About Alma mater Rankings Achievements Student achievements New developments* Events About Alumni Achievements of fellow alumni Chapter events Alumni success stories About Alumni Office Vision & Mission Upcoming events Reports Career Services Membership Giving back
  • 21.
    Alumni Relations Conference-India Planned approach in communication can lead to extensive engagement
  • 22.
    Alumni Offices inU.S. – part of Advancement (Central) Alumni Relations Conference- India VP Advancement Head of AR Program Officers Sevrice Officers Head of Development Fundraisers Characteristics: • Central budget • Central management • Mission alignment • Annual Fund collaboration
  • 23.
    Alumni Offices inU.S. - Independent Organizations Alumni Relations Conference- India Executive Director AR Program Officers Marketing/Comm Officers Alumni Services/Membershi p Sr. Director Operations Characteristics: • Membership dues • Marketing • Budgeting • Services Stressed • Public vs. Private