Uploaded byDr. V Vorvoreanu
09 personas task analysis
This document discusses user research methods like personas, scenarios, use cases, and hierarchical task analysis that are used to understand users and define requirements. It provides examples of a persona profile, scenario, use case, and hierarchical task analysis. The goal is to design for specific individuals with specific needs by understanding users through research and defining requirements based on the data collected.
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09 personas task analysis
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- 3. UNDERSTANDING USERS BGW 2: BGW 3: Personas Use Cases Scenarios Task Analysis Target audience preferences
- 4. BGW 2: TARGET AUDIENCE PREFERENCES SOMETHINGS TO CONSIDER: •Disabilities •Preference settings •International differences •Hardware & software
- 5. Surveys Interviews Focus groups Ethnography User Research Data Analysis Personas Scenarios Use Cases HTA Requirements Definition
- 6. PERSONA A composite profileof a typical user representative of a user (stakeholder) group.
- 7. PERSONA Undergraduate CGT student Name: … Age: … From: … Interests: … Typical day: … Computer/Internet use: … Relevant goals: … Relevant behaviors: …
- 8. WHY PERSONAS? Designfor SPECIFIC individuals with SPECIFIC needs. REMEMBER! Personas are based on research!
- 9. Surveys Interviews Focus groups Ethnography User Research Data Analysis Personas Scenarios Use Cases HTA Requirements Definition
- 10. SCENARIO Aspecific story describing how a persona would interact with the product over the course of a day.
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- 12. Surveys Interviews Focus groups Ethnography User Research Data Analysis Personas Scenarios Use Cases HTA Requirements Definition
- 13. USE CASE Step-by-step description of how a persona would accomplish a typical task, including system responses.
- 14. USE CASE: DOWNLOAD COURSESYLLABUS • Brenda types in URL • System displays login page • Brenda enters user name & password • System displays list of courses • Brenda clicks course link • System displays course home page • Brenda searches for syllabus, clicks syllabus • System asks: Open or Save? • Brenda clicks Save • System asks Where? • Brenda selects destination folder; clicks OK • System initiates download
- 15. Surveys Interviews Focus groups Ethnography User Research Data Analysis Personas Scenarios Use Cases HTA Requirements Definition
- 16. HIERARCHICAL TASK ANALYSIS Break-down of a typical task into the smallest sub-tasks.
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- 18. REQUIREMENTS DEFINITION List ofinformation, features, capabilities personas require to accomplish their goals.
- 19. Surveys Interviews Focus groups Ethnography User Research Data Analysis Personas Scenarios Use Cases HTA Requirements Definition
- 20. ANNOUNCEMENTS 1. Personas, ScenariosAssignment 2. Create (professional) Twitter account 3. Read blog, check syllabus!
Editor's Notes
- #5 Important to read, understand, and remember the design guidelines and the reasons behind them. This info will be covered on the midterm. The next slides show some sample exam questions. Do a self test (non-graded quiz) and see how they would do. Warn them that their grades will suffer if they don’t read carefully.