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Asterisk in the Enterprise Best Business Practices in Implementing Asterisk-based Open Source Telephony Solutions Panel Prepared by: Terry L. Carpenter Jr. [email_address] (484) 334-4122
What’s it Take to Implement? Business Technical Executive support Tier 1 infrastructure Strong project mgmt Asterisk expertise Stable & skilled staff Telephony experience Innovative partners Systems integration Strong will to succeed Strong C programming * Asterisk community relations Version management  experience (subversion) *
Why now? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Business Driven Approach  Drivers / Opportunities Inputs Inventories  Requirements Capabilities End of Life Contracts Vendors Budgets Support Growth M & A Technology New Ventures $$$ Availability Future Capabilities
Risk Considerations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Risk Profile Matrix 8 4 6 1 9 Internal  control External control  3 2 5 7 Delivery Risk High Low Low High Probability
Enterprise Projects ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise Projects (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Telemarketing Data Gathering Dialer ,[object Object],[object Object],[object Object],[object Object],[object Object]
Telemarketing Data Gathering Dialer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Digium Innovation Award - ROI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Learning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Learning (cont.) ,[object Object],[object Object],[object Object],[object Object]

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Carpenter Terry Best Practices Short

  • 1. Asterisk in the Enterprise Best Business Practices in Implementing Asterisk-based Open Source Telephony Solutions Panel Prepared by: Terry L. Carpenter Jr. [email_address] (484) 334-4122
  • 2. What’s it Take to Implement? Business Technical Executive support Tier 1 infrastructure Strong project mgmt Asterisk expertise Stable & skilled staff Telephony experience Innovative partners Systems integration Strong will to succeed Strong C programming * Asterisk community relations Version management experience (subversion) *
  • 3.
  • 4. Business Driven Approach Drivers / Opportunities Inputs Inventories Requirements Capabilities End of Life Contracts Vendors Budgets Support Growth M & A Technology New Ventures $$$ Availability Future Capabilities
  • 5.
  • 6. Risk Profile Matrix 8 4 6 1 9 Internal control External control 3 2 5 7 Delivery Risk High Low Low High Probability
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  • 13.