SlideShare a Scribd company logo
Researching culture
A practical how-to for designers
Dr. Sam Ladner
Copernicus Consulting
Be sure to download the accompanying audio!
Overview
• Geertz’s theory on culture
• What is culture?
 – Values
 – Behaviours
 – Symbols
• Crestwood Heights
• Designing doors
 – The moral implications of design
“Believing, with Max Weber, that man (sic) is an
            animal suspended in webs of significance that he
            himself has spun, I take culture to be those webs.”




Geertz, Clifford. 1973. The Interpretation of Cultures. New York: Basic Books., p. 5
A twitch
                      A wink
           A parodied wink
“Analysis, then, is sorting out the structures of
                                   signification.”




Geertz, Clifford. 1973. The Interpretation of Cultures. New York: Basic Books., p. 9
A twitch is a brute thing. It has no meaning because its
        creator has no intentionality in meaning.
“...culture consists of socially established
             structures of meaning in terms of which people do
                     such things as signal conspiracies...”




Geertz, Clifford. 1973. The Interpretation of Cultures. New York: Basic Books., p. 13
What is culture?



  Values

              Behaviours


               Symbols
Why study culture in design?
Value orientation model




 Adapted from Kluckhohn, F. R. (1953). Dominant and variant value orientations. Personality in Nature, Society and Culture. . J. a. K.
 Murrayh, F.R. New York, Knopf: 346.
Examples of value orientations
Types of behaviours
• Universals
• Specialities
• Alternatives
• Peculiarities




  Adapted from Linton, R. 1936. The Study of Man. New York: Appleton-Century Co.
Universals
Specialities
Alternatives
Peculiarities
Symbols: more than “brute
things”
Symbols: more than “brute
things”

             “This transformation from
         ‘brute things’ to social objects is
        performed mainly by the language
             that gives reality a social
                     existence.”
Emic versus etic
  Verstehen
Crestwood Heights: cohering
metaphors




House as property    House as stage
House as home       House as nursery
Case study: doors
Values shape design choices
Design choices create symbols
Design choices shape behaviours
Designed to guide
visitors inside.
Designed to tell people
the rules.
Who uses this door?
Designed to be behind
a second door.
Designed to not even
be a door at all.
Designed to be
glorious.
Who uses this door?
Who uses this door?

                 Photo courtesy of: http://www.flickr.com/photos/m-a-s/5531154544/
What are the moral
implications of designing a
self-closing door?
The assignment:
study door design as a way of
understanding cultural values
http://copernicusconsulting.net/culture-
coaching-sessions-improve/

More Related Content

Similar to Researching culture: a practical how-to for designers

Top 100 Readings
Top 100 ReadingsTop 100 Readings
Top 100 ReadingsCorey Anton
 
interculturalcommunicationandunderstanding101-120811171308-phpapp02.ppt
interculturalcommunicationandunderstanding101-120811171308-phpapp02.pptinterculturalcommunicationandunderstanding101-120811171308-phpapp02.ppt
interculturalcommunicationandunderstanding101-120811171308-phpapp02.pptArlynAyag
 
Deep customer insights, Laurea, November 2015
Deep customer insights, Laurea, November 2015Deep customer insights, Laurea, November 2015
Deep customer insights, Laurea, November 2015Taneli Heinonen
 
Culture + Design
Culture + DesignCulture + Design
Culture + DesignErik Dahl
 
Getting It Down and Out: Strategies for Museum Writing
Getting It Down and Out: Strategies for Museum WritingGetting It Down and Out: Strategies for Museum Writing
Getting It Down and Out: Strategies for Museum WritingWest Muse
 
Terms related to culture
Terms related to cultureTerms related to culture
Terms related to culturepamukluprenses
 
Culture, norms and values 1
Culture, norms and values 1Culture, norms and values 1
Culture, norms and values 1fatima d
 
Introduction to culture bumps
Introduction to culture bumps Introduction to culture bumps
Introduction to culture bumps culturebump21
 
Deconstruction : A literary theory
Deconstruction : A literary theoryDeconstruction : A literary theory
Deconstruction : A literary theoryChandaniPandya3
 
540-7 Missiological Tools for Analyzing Urban Realities: Urban Anthropology a...
540-7 Missiological Tools for Analyzing Urban Realities: Urban Anthropology a...540-7 Missiological Tools for Analyzing Urban Realities: Urban Anthropology a...
540-7 Missiological Tools for Analyzing Urban Realities: Urban Anthropology a...Urban Leadership Foundation
 
Ethnography & Participant Observation
Ethnography & Participant ObservationEthnography & Participant Observation
Ethnography & Participant ObservationFerry Jaolis
 
Digital Identit(y/ies)
Digital Identit(y/ies)Digital Identit(y/ies)
Digital Identit(y/ies)Andy Coverdale
 
Mattern Guest Lecture, Understanding Media Studies, 9/21/09
Mattern Guest Lecture, Understanding Media Studies, 9/21/09Mattern Guest Lecture, Understanding Media Studies, 9/21/09
Mattern Guest Lecture, Understanding Media Studies, 9/21/09Shannon Mattern
 
Modernism and Its Characteristics
Modernism and Its CharacteristicsModernism and Its Characteristics
Modernism and Its CharacteristicsAnjali Rathod
 

Similar to Researching culture: a practical how-to for designers (20)

Top 100 Readings
Top 100 ReadingsTop 100 Readings
Top 100 Readings
 
interculturalcommunicationandunderstanding101-120811171308-phpapp02.ppt
interculturalcommunicationandunderstanding101-120811171308-phpapp02.pptinterculturalcommunicationandunderstanding101-120811171308-phpapp02.ppt
interculturalcommunicationandunderstanding101-120811171308-phpapp02.ppt
 
Deep customer insights, Laurea, November 2015
Deep customer insights, Laurea, November 2015Deep customer insights, Laurea, November 2015
Deep customer insights, Laurea, November 2015
 
Culture + Design
Culture + DesignCulture + Design
Culture + Design
 
Getting It Down and Out: Strategies for Museum Writing
Getting It Down and Out: Strategies for Museum WritingGetting It Down and Out: Strategies for Museum Writing
Getting It Down and Out: Strategies for Museum Writing
 
Terms related to culture
Terms related to cultureTerms related to culture
Terms related to culture
 
Culture, norms and values 1
Culture, norms and values 1Culture, norms and values 1
Culture, norms and values 1
 
Introduction to culture bumps
Introduction to culture bumps Introduction to culture bumps
Introduction to culture bumps
 
Deconstruction : A literary theory
Deconstruction : A literary theoryDeconstruction : A literary theory
Deconstruction : A literary theory
 
Cultural Studies - 1
Cultural Studies - 1Cultural Studies - 1
Cultural Studies - 1
 
Notes on the underground
Notes on the undergroundNotes on the underground
Notes on the underground
 
540-7 Missiological Tools for Analyzing Urban Realities: Urban Anthropology a...
540-7 Missiological Tools for Analyzing Urban Realities: Urban Anthropology a...540-7 Missiological Tools for Analyzing Urban Realities: Urban Anthropology a...
540-7 Missiological Tools for Analyzing Urban Realities: Urban Anthropology a...
 
Art 21 project final
Art 21 project finalArt 21 project final
Art 21 project final
 
Ethnography & Participant Observation
Ethnography & Participant ObservationEthnography & Participant Observation
Ethnography & Participant Observation
 
Metopen
MetopenMetopen
Metopen
 
Digital Identit(y/ies)
Digital Identit(y/ies)Digital Identit(y/ies)
Digital Identit(y/ies)
 
Mattern Guest Lecture, Understanding Media Studies, 9/21/09
Mattern Guest Lecture, Understanding Media Studies, 9/21/09Mattern Guest Lecture, Understanding Media Studies, 9/21/09
Mattern Guest Lecture, Understanding Media Studies, 9/21/09
 
GSISC16 higgins
GSISC16 higginsGSISC16 higgins
GSISC16 higgins
 
Modernism and Its Characteristics
Modernism and Its CharacteristicsModernism and Its Characteristics
Modernism and Its Characteristics
 
Liminality and liminal spaces
Liminality and liminal spacesLiminality and liminal spaces
Liminality and liminal spaces
 

More from Sam Ladner

Qual data analysis
Qual data analysisQual data analysis
Qual data analysisSam Ladner
 
Qual data analysis and interpretation
Qual data analysis and interpretationQual data analysis and interpretation
Qual data analysis and interpretationSam Ladner
 
Practical Ethnography: doing ethnography in the private sector
Practical Ethnography: doing ethnography in the private sectorPractical Ethnography: doing ethnography in the private sector
Practical Ethnography: doing ethnography in the private sectorSam Ladner
 
Using Ethnography in Product Design
Using Ethnography in Product DesignUsing Ethnography in Product Design
Using Ethnography in Product DesignSam Ladner
 
Truth, lies, and ethnography
Truth, lies, and ethnographyTruth, lies, and ethnography
Truth, lies, and ethnographySam Ladner
 
Mobile Work Life Preliminary findings
Mobile Work Life Preliminary findingsMobile Work Life Preliminary findings
Mobile Work Life Preliminary findingsSam Ladner
 
Copernicus Consulting: our research services
Copernicus Consulting: our research servicesCopernicus Consulting: our research services
Copernicus Consulting: our research servicesSam Ladner
 
Designing Research: research methods for interaction designers
Designing Research: research methods for interaction designersDesigning Research: research methods for interaction designers
Designing Research: research methods for interaction designersSam Ladner
 
Survey Research in Design
Survey Research in DesignSurvey Research in Design
Survey Research in DesignSam Ladner
 
Do bill by the hour?
Do bill by the hour?Do bill by the hour?
Do bill by the hour?Sam Ladner
 
How ethnography helps product design
How ethnography helps product designHow ethnography helps product design
How ethnography helps product designSam Ladner
 
Understanding social media
Understanding social mediaUnderstanding social media
Understanding social mediaSam Ladner
 
Ignite Toronto 2: Designing for Social Selves
Ignite Toronto 2: Designing for Social SelvesIgnite Toronto 2: Designing for Social Selves
Ignite Toronto 2: Designing for Social SelvesSam Ladner
 
What Is Ethnography
What Is EthnographyWhat Is Ethnography
What Is EthnographySam Ladner
 
Survey Research 101
Survey Research 101Survey Research 101
Survey Research 101Sam Ladner
 
Billable Hours, Time Reckoning and Labour Markets
Billable Hours, Time Reckoning and Labour MarketsBillable Hours, Time Reckoning and Labour Markets
Billable Hours, Time Reckoning and Labour MarketsSam Ladner
 
Billable Hours, Time Reckoning and Labour Markets
Billable Hours, Time Reckoning and Labour MarketsBillable Hours, Time Reckoning and Labour Markets
Billable Hours, Time Reckoning and Labour MarketsSam Ladner
 
Mixing Qualitative and Quantitative Research
Mixing Qualitative and Quantitative ResearchMixing Qualitative and Quantitative Research
Mixing Qualitative and Quantitative ResearchSam Ladner
 
Ways to Report Research
Ways to Report ResearchWays to Report Research
Ways to Report ResearchSam Ladner
 
How to do a research project
How to do a research projectHow to do a research project
How to do a research projectSam Ladner
 

More from Sam Ladner (20)

Qual data analysis
Qual data analysisQual data analysis
Qual data analysis
 
Qual data analysis and interpretation
Qual data analysis and interpretationQual data analysis and interpretation
Qual data analysis and interpretation
 
Practical Ethnography: doing ethnography in the private sector
Practical Ethnography: doing ethnography in the private sectorPractical Ethnography: doing ethnography in the private sector
Practical Ethnography: doing ethnography in the private sector
 
Using Ethnography in Product Design
Using Ethnography in Product DesignUsing Ethnography in Product Design
Using Ethnography in Product Design
 
Truth, lies, and ethnography
Truth, lies, and ethnographyTruth, lies, and ethnography
Truth, lies, and ethnography
 
Mobile Work Life Preliminary findings
Mobile Work Life Preliminary findingsMobile Work Life Preliminary findings
Mobile Work Life Preliminary findings
 
Copernicus Consulting: our research services
Copernicus Consulting: our research servicesCopernicus Consulting: our research services
Copernicus Consulting: our research services
 
Designing Research: research methods for interaction designers
Designing Research: research methods for interaction designersDesigning Research: research methods for interaction designers
Designing Research: research methods for interaction designers
 
Survey Research in Design
Survey Research in DesignSurvey Research in Design
Survey Research in Design
 
Do bill by the hour?
Do bill by the hour?Do bill by the hour?
Do bill by the hour?
 
How ethnography helps product design
How ethnography helps product designHow ethnography helps product design
How ethnography helps product design
 
Understanding social media
Understanding social mediaUnderstanding social media
Understanding social media
 
Ignite Toronto 2: Designing for Social Selves
Ignite Toronto 2: Designing for Social SelvesIgnite Toronto 2: Designing for Social Selves
Ignite Toronto 2: Designing for Social Selves
 
What Is Ethnography
What Is EthnographyWhat Is Ethnography
What Is Ethnography
 
Survey Research 101
Survey Research 101Survey Research 101
Survey Research 101
 
Billable Hours, Time Reckoning and Labour Markets
Billable Hours, Time Reckoning and Labour MarketsBillable Hours, Time Reckoning and Labour Markets
Billable Hours, Time Reckoning and Labour Markets
 
Billable Hours, Time Reckoning and Labour Markets
Billable Hours, Time Reckoning and Labour MarketsBillable Hours, Time Reckoning and Labour Markets
Billable Hours, Time Reckoning and Labour Markets
 
Mixing Qualitative and Quantitative Research
Mixing Qualitative and Quantitative ResearchMixing Qualitative and Quantitative Research
Mixing Qualitative and Quantitative Research
 
Ways to Report Research
Ways to Report ResearchWays to Report Research
Ways to Report Research
 
How to do a research project
How to do a research projectHow to do a research project
How to do a research project
 

Recently uploaded

Dos And Dont's Of Logo Design For 2024..
Dos And Dont's Of Logo Design For 2024..Dos And Dont's Of Logo Design For 2024..
Dos And Dont's Of Logo Design For 2024..GB Logo Design
 
Spring 2024 wkrm_Enhancing Campus Mobility.pdf
Spring 2024 wkrm_Enhancing Campus Mobility.pdfSpring 2024 wkrm_Enhancing Campus Mobility.pdf
Spring 2024 wkrm_Enhancing Campus Mobility.pdfJon Freach
 
Heidi Livengood's Professional CADD Portfolio
Heidi Livengood's Professional CADD PortfolioHeidi Livengood's Professional CADD Portfolio
Heidi Livengood's Professional CADD PortfolioHeidiLivengood
 
The Design Code Google Developer Student Club.pptx
The Design Code Google Developer Student Club.pptxThe Design Code Google Developer Student Club.pptx
The Design Code Google Developer Student Club.pptxadityakushalsaha
 
Claire's designing portfolio presentation
Claire's designing portfolio presentationClaire's designing portfolio presentation
Claire's designing portfolio presentationssuser8fae18
 
Common Designing Mistakes and How to avoid them
Common Designing Mistakes and How to avoid themCommon Designing Mistakes and How to avoid them
Common Designing Mistakes and How to avoid themmadhavlakhanpal29
 
Art Nouveau Movement Presentation for Art History.
Art Nouveau Movement Presentation for Art History.Art Nouveau Movement Presentation for Art History.
Art Nouveau Movement Presentation for Art History.rrimika1
 
一比一原版格林威治大学毕业证成绩单如何办理
一比一原版格林威治大学毕业证成绩单如何办理一比一原版格林威治大学毕业证成绩单如何办理
一比一原版格林威治大学毕业证成绩单如何办理cyebo
 
Extended Reality(XR) Development in immersive design
Extended Reality(XR) Development in immersive designExtended Reality(XR) Development in immersive design
Extended Reality(XR) Development in immersive designGOWSIKRAJA PALANISAMY
 
Heuristic Evaluation of System & Application
Heuristic Evaluation of System & ApplicationHeuristic Evaluation of System & Application
Heuristic Evaluation of System & ApplicationJaime Brown
 
bobbi goods amelie y ximena # Bobbie gods forever
bobbi goods amelie y ximena # Bobbie gods foreverbobbi goods amelie y ximena # Bobbie gods forever
bobbi goods amelie y ximena # Bobbie gods foreverRamrezRodrguezKarlaN
 
一比一原版谢菲尔德大学毕业证成绩单如何办理
一比一原版谢菲尔德大学毕业证成绩单如何办理一比一原版谢菲尔德大学毕业证成绩单如何办理
一比一原版谢菲尔德大学毕业证成绩单如何办理cyebo
 
Research about Venice ppt for grade 6f anas
Research about Venice ppt for grade 6f anasResearch about Venice ppt for grade 6f anas
Research about Venice ppt for grade 6f anasanasabutalha2013
 
Design lessons from Singapore | Volume 3
Design lessons from Singapore | Volume 3Design lessons from Singapore | Volume 3
Design lessons from Singapore | Volume 3Remy Rey De Barros
 
The Impact of Artificial Intelligence on Modern Healthcare.pptx
The Impact of Artificial Intelligence on Modern Healthcare.pptxThe Impact of Artificial Intelligence on Modern Healthcare.pptx
The Impact of Artificial Intelligence on Modern Healthcare.pptxDoraemon495609
 
National-Learning-Camp 2024 deped....pptx
National-Learning-Camp 2024 deped....pptxNational-Learning-Camp 2024 deped....pptx
National-Learning-Camp 2024 deped....pptxAlecAnidul
 
Abdulaziz Tariq Abdulaziz Mustafa CV 2024
Abdulaziz Tariq Abdulaziz Mustafa CV 2024Abdulaziz Tariq Abdulaziz Mustafa CV 2024
Abdulaziz Tariq Abdulaziz Mustafa CV 2024Abdulaziz Mustafa
 
Pitch Presentation for Service Design in Technology
Pitch Presentation for Service Design in TechnologyPitch Presentation for Service Design in Technology
Pitch Presentation for Service Design in TechnologyJaime Brown
 
Recycled Modular Low Cost Construction .pdf
Recycled Modular Low Cost Construction .pdfRecycled Modular Low Cost Construction .pdf
Recycled Modular Low Cost Construction .pdfjeffreycarroll14
 
Second Order Systems Qhhhhhhhhuestions.pptx
Second Order Systems Qhhhhhhhhuestions.pptxSecond Order Systems Qhhhhhhhhuestions.pptx
Second Order Systems Qhhhhhhhhuestions.pptxjoshuaclack73
 

Recently uploaded (20)

Dos And Dont's Of Logo Design For 2024..
Dos And Dont's Of Logo Design For 2024..Dos And Dont's Of Logo Design For 2024..
Dos And Dont's Of Logo Design For 2024..
 
Spring 2024 wkrm_Enhancing Campus Mobility.pdf
Spring 2024 wkrm_Enhancing Campus Mobility.pdfSpring 2024 wkrm_Enhancing Campus Mobility.pdf
Spring 2024 wkrm_Enhancing Campus Mobility.pdf
 
Heidi Livengood's Professional CADD Portfolio
Heidi Livengood's Professional CADD PortfolioHeidi Livengood's Professional CADD Portfolio
Heidi Livengood's Professional CADD Portfolio
 
The Design Code Google Developer Student Club.pptx
The Design Code Google Developer Student Club.pptxThe Design Code Google Developer Student Club.pptx
The Design Code Google Developer Student Club.pptx
 
Claire's designing portfolio presentation
Claire's designing portfolio presentationClaire's designing portfolio presentation
Claire's designing portfolio presentation
 
Common Designing Mistakes and How to avoid them
Common Designing Mistakes and How to avoid themCommon Designing Mistakes and How to avoid them
Common Designing Mistakes and How to avoid them
 
Art Nouveau Movement Presentation for Art History.
Art Nouveau Movement Presentation for Art History.Art Nouveau Movement Presentation for Art History.
Art Nouveau Movement Presentation for Art History.
 
一比一原版格林威治大学毕业证成绩单如何办理
一比一原版格林威治大学毕业证成绩单如何办理一比一原版格林威治大学毕业证成绩单如何办理
一比一原版格林威治大学毕业证成绩单如何办理
 
Extended Reality(XR) Development in immersive design
Extended Reality(XR) Development in immersive designExtended Reality(XR) Development in immersive design
Extended Reality(XR) Development in immersive design
 
Heuristic Evaluation of System & Application
Heuristic Evaluation of System & ApplicationHeuristic Evaluation of System & Application
Heuristic Evaluation of System & Application
 
bobbi goods amelie y ximena # Bobbie gods forever
bobbi goods amelie y ximena # Bobbie gods foreverbobbi goods amelie y ximena # Bobbie gods forever
bobbi goods amelie y ximena # Bobbie gods forever
 
一比一原版谢菲尔德大学毕业证成绩单如何办理
一比一原版谢菲尔德大学毕业证成绩单如何办理一比一原版谢菲尔德大学毕业证成绩单如何办理
一比一原版谢菲尔德大学毕业证成绩单如何办理
 
Research about Venice ppt for grade 6f anas
Research about Venice ppt for grade 6f anasResearch about Venice ppt for grade 6f anas
Research about Venice ppt for grade 6f anas
 
Design lessons from Singapore | Volume 3
Design lessons from Singapore | Volume 3Design lessons from Singapore | Volume 3
Design lessons from Singapore | Volume 3
 
The Impact of Artificial Intelligence on Modern Healthcare.pptx
The Impact of Artificial Intelligence on Modern Healthcare.pptxThe Impact of Artificial Intelligence on Modern Healthcare.pptx
The Impact of Artificial Intelligence on Modern Healthcare.pptx
 
National-Learning-Camp 2024 deped....pptx
National-Learning-Camp 2024 deped....pptxNational-Learning-Camp 2024 deped....pptx
National-Learning-Camp 2024 deped....pptx
 
Abdulaziz Tariq Abdulaziz Mustafa CV 2024
Abdulaziz Tariq Abdulaziz Mustafa CV 2024Abdulaziz Tariq Abdulaziz Mustafa CV 2024
Abdulaziz Tariq Abdulaziz Mustafa CV 2024
 
Pitch Presentation for Service Design in Technology
Pitch Presentation for Service Design in TechnologyPitch Presentation for Service Design in Technology
Pitch Presentation for Service Design in Technology
 
Recycled Modular Low Cost Construction .pdf
Recycled Modular Low Cost Construction .pdfRecycled Modular Low Cost Construction .pdf
Recycled Modular Low Cost Construction .pdf
 
Second Order Systems Qhhhhhhhhuestions.pptx
Second Order Systems Qhhhhhhhhuestions.pptxSecond Order Systems Qhhhhhhhhuestions.pptx
Second Order Systems Qhhhhhhhhuestions.pptx
 

Researching culture: a practical how-to for designers

Editor's Notes

  1. \n
  2. \n
  3. \n
  4. \n
  5. \n
  6. \n
  7. \n
  8. \n
  9. \n
  10. \n
  11. \n
  12. \n
  13. \n
  14. \n
  15. \n
  16. \n
  17. \n
  18. \n
  19. \n
  20. \n
  21. \n
  22. \n
  23. \n
  24. \n
  25. \n
  26. \n
  27. \n
  28. \n
  29. \n
  30. \n
  31. Essential finding from Latour:\n\n- Door-closers can be human and non-human\n- non-human door-closers are just as much a part of our world as human ones\n- We actually include non-humans in our world much more than we think\n- we anthropomorphize these non-humans\n- when we “delegate” our responsibility to close the door, we lose the moral responsibility to do so\n\nWhat happens when you create an automatically closing door?\n\n
  32. Go out and find some doors in a single, spatially bounded place. A single subway station. A single building. An enclosed park. A single place.\n\nTake pictures. Interview. Record. \n\nSort through the significances.\n\nStart with behaviours:\n- universals\n- specialities\n- alternatives\n- peculiarities\n\nObserve symbols\n\nInfer values using the value orientation model. What do these behaviours and symbols say about this organization’s value system?\n