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Sam Ladner

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Qual data analysis
Qual data analysis and interpretation
Practical Ethnography: doing ethnography in the private sector
Using Ethnography in Product Design
Truth, lies, and ethnography
Mobile Work Life Preliminary findings
Copernicus Consulting: our research services
Researching culture: a practical how-to for designers
Designing Research: research methods for interaction designers
Survey Research in Design
Social networks for social change
Do bill by the hour?
How ethnography helps product design
Understanding social media
Ignite Toronto 2: Designing for Social Selves