En el año 2010, X-Simbius suma la integración, desarrollo y consultoría de las metodologías y tecnologías de los principales vendors y de código abierto de BPM basadas en las tecnologías SOA-J2EE. Simbius cuenta en Buenos Aires, con uno de los primeros Centro de Excelencia BPM Multivendor de Latam, transformándose en uno de los principales socios de negocio en SOA-BPM de los grandes jugadores del mercado: SAP, Oracle, IBM, Software AG y del líder en código abierto Intalio.

1. IBM BPM Suite WebSphere Lombardi Edition Agosto 2010 Ezequiel Ruffa SOA & BPM Expert ezequiel.ruffa@simbius.com Cel. +54911.5329.6259 Simbius S.A. www.simbius.com.ar La Pampa 4741 - Buenos Aires - Argentina Tel. +54.11.4523.2114

2. Billing Policy Admin CRM Imaging Instead of Manual, Ad-hoc Processing … 1. Informal Tasks and Communication (ex Paper or email) 2. Inefficient Working Environment Spans Systems 3. Inconsistent Prioritization 4. Incomplete or Inaccurate Data Flow Between Systems 5. Lack of Control Over System and Business Events (Exceptions) 6. Poor Visibility Into Process Performance Account Teams 3 6 Invoice Reconciliation Teams Executive Management Customer Service Account Administration 1 2 4 5

3. Billing Policy Admin CRM Imaging … BPM Provides Managed, Flexible Process Automatically Prioritizes and Routes Work Guides users through decisions Standardizes resolution across geographies Leverages existing systems and data Monitors for business events and initiates action Real-time visibility and process control Account Teams Invoice Reconciliation Teams Executive Management Customer Service Account Administration Process

4. BPM Process Improvement Requires A “Third Way” Process-improvement requirements are likely to be unique, which favors build rather than buy. And the timeframes and costs of both are often not compatible with process improvement, so a ‘third way’ is required. Build Flexibility “Third Way” Customized Unique High TCO IT bandwidth + + - - Buy Reduced time Initial Cost Standard Feature set Reliance on vendor Response to Change + + - - - Low cost/time

5. Lombardi Enables Complete BPM

6. How Does Lombardi BPM Work?

7. Process Portal Process Coaches Process Inspector Process ScoreBoards Service Modeler Worker Manager Developer Process Modeler Process Optimizer Business Analyst Business Analyst Data Management Analytics Business Rules Metrics Human Interfaces Workflow Systems Events Event Monitoring Simulation System Integration Shared Model Modeling Teamworks “Shared Model” Architecture

8. BPM Projects from Inception to Production in ~90 Days

9. design and implement Shared Model

15. Message Output Message Handler Message Input Event Implementation Overview JMS, MQ, HTTP Web-Service Polling or Other Process Message Type

16. Message Type Message Handler outputs One output is designated as the correlation parameter

18. execute

20. Business Data Search Build searches based on process data – and save favorite searches for reuse and sharing 20

21. measure

23. measurement model: How long does approval take?

26. optimize and analyze

29. 100,000’s of Assets 100’s of Authors 1,000’s of Processes