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1 
Adult Learning (Andragogy) 
best practices to use in CIIP 
Group Orientation sessions 
Shivani Rana 
04/09/2014
2 
GOALS 
1. Understanding: adult learning 
techniques 
2. Identifying: opportunities in 
FSW presentation 
3. Practicing: supplementing slides 
with the new techniques
3 
1. UNDERSTANDING ADULT 
LEARNING TECHNIQUES 
How we learn: 
10% of what we read. 
20% of what we hear. 
30% of what we see. 
50% of what we see and hear. 
70% of what we say. 
90% of what we say as we do (e.g., orally 
work out a problem)
4 
Types of learners 
1. Verbal/linguistic Learner 
2. Logical/Mathematical 
3. Visual/Spatial 
4. Body/Kinesthetic
5 
Verbal/linguistic Learner 
The ability to use words and language/word player 
Likes to Good at Best at 
Read 
Write 
Tell Stories 
Memorizing 
Names, 
places, trivia, 
dates 
Saying, 
hearing and 
seeing words
6 
Logical/Mathematical Learner 
The capacity for inductive and deductive thinking and 
reasoning, as well as the use of numbers and the recognition 
of abstract patterns. Questioner 
Likes to Good at Best at 
Experiments 
Works with #s 
Explores 
patterns 
Math, logic, 
reasoning 
problem 
solving 
Categorizing, 
classifying, 
working with 
abstract 
patterns
7 
Visual/Spatial Learner 
the ability to visualize objects and spatial dimensions and 
create internal images and pictures, Visualizer 
Likes to Good at Best at 
Draw, build, 
design 
Create 
Watch Movies 
Play with 
machines 
Imagination 
Sensing changes 
Mazes & Puzzles 
Map reading 
Visualizing 
Dreaming 
Working with 
pictures
8 
Body/Kinesthetic Learner 
The wisdom of the body and the ability to control physical motion 
Mover 
Likes to Good at Best at 
Move around 
Touch and talk 
Use body 
language 
Physical 
activities 
Moving 
around 
Interacting 
with space 
Touching
9 
What type of learner am I?
10 
2. Identifying: opportunities 
in FSW presentation
11 
Areas to improve on 
1. Participate in introductions 
2. Encourage introverts 
3. Promote Networking 
4. Team work 
5. Chunk check and confirm 
6. Motivate 
7. Connect 
8. Why and what sheet 
9.Suggerstions?
12 
Key Nova Scotia Website 
www.novascotiaimmigration.ca
13 
Nova Scotia 
Capital: Halifax 
Other Main City: Sydney 
Jobs in Demand: 
• Engineers (Civil, Mechanical, 
Electrical, Chemical), Electronics 
Assemblers, Equipment Mechanics 
• Finance 
• Health Occupations 
• Information Technology 
• Life Sciences 
• Service Sector: Stores, Restaurants, 
Hotels, Hospitals, Long Haul Trucking, 
Banks, Computer Firms, Insurance 
Companies 
• Technical Occupations, Skilled Trades
Sector Councils 
14 
• Industry-led partnership 
organizations that 
address skills 
development issues and 
implement solutions in 
key economic sectors 
• Sector councils promote 
the integration of 
internationally-trained 
workers in the Canadian 
labour market 
• CIIP partners with Sector 
Councils for information 
sharing, policy input, joint 
project development and 
pilot projects 
• Be sure to check what your 
Sector Council can do for 
you!
My Career Planning 
Have you considered your career options? 
In Canada it is acceptable to change career directions 
many times 
What does this mean for you? 
New opportunities, continuous decision-making process around 
learning, working, training and self re-assessment 
15
Getting My Professional License 
• Occupations related to the health, safety and well-being of 
16 
individuals are licensed by each province 
• A license from a Provincial Regulatory Body is required before 
you can work as a “professional” 
• Initial requirements, cost and ease differ, among provinces 
• Once obtained, licenses are usually recognized across Canada 
• In many occupations, more than 50% of requirements can 
be met from overseas 
• Advice and support for licensure is available in most provinces 
• Loans, bursaries and a Tuition Tax Credit to assist with the 
costs of licensure and certification are available
My Action: Licensure 
17 
When in Canada, I will: 
• challenge exams 
• enrol in bridging programs 
• get a temporary permit 
(where possible) 
• gain Canadian experience 
• join the professional 
association 
• network with help from a 
mentor 
Before I immigrate, I will: 
• research requirements 
(perhaps comparing 
different provinces) 
• take online assessments 
and mock exams 
• contact the provincial 
regulatory body and apply 
for licensure 
• sit exams (where possible) 
• find a Canadian mentor
Find a Mentor, Job Shadow, or 
Look for an Internship Opportunity 
• A mentor is someone who provides professional guidance 
18 
and helps you network 
• Job shadowing involves spending time with an experienced 
person in your field, observing and learning from them 
• An internship allows you to work in a structured temporary 
position with an emphasis on on-the-job training 
(often with pay)
My Actions: Getting Settled 
Before I immigrate, I will: 
• connect with my CIIP 
19 
immigrant serving partner 
online 
• access settlement 
resources online 
• open a bank account 
where possible 
• purchase health insurance 
if required for destination 
province 
When in Canada, I will: 
• visit an immigrant 
serving agency 
• get a Social Insurance 
Number 
• apply for a health 
insurance card 
• register my children 
in school 
• open a bank account 
• begin to establish a good 
credit rating
Succeeding in the Labour Market 
• Focus your search 
• Conduct research 
• Develop your networks 
• Gain Canadian work experience 
• Never limit your job search 
• Actively uncover job opportunities 
20
My Cover Letter 
• Creates the employer’s first impression of you 
• Complements your resume 
• Interprets the data presented in your resume 
• Addresses points in the job advertisement 
• Explains your interest in the specific organization and job 
• Identifies your most relevant skills or experiences 
• Conforms to standard business letter format 
21
Interview Tips #1 
• Arrive on time 
• Introduce yourself, smile and shake hands firmly 
• Address your interviewer(s) by title and last name until 
invited to do otherwise 
• Stay calm and maintain eye contact 
• Listen to the entire question before you answer 
• Ask for clarification if you do not understand 
• Be honest about yourself 
• Do not criticise previous employers 
22
Interview Tips #2 
• Keep your responses concise and to the point 
• Support your responses with examples 
• Use the STAR approach when answering behavioural questions: 
State the Situation, the Task, your Actions and the Results 
• Try to relate what you know about the company when 
answering questions 
• When discussing your career accomplishments, match them to 
the job requirements 
• Be prepared to explain reasons for leaving previous jobs 
23
My Action: Job Search 
Before I immigrate, I will: 
• review job-search websites 
• prepare a Canadian-style 
resume 
• register with Skills 
International (if eligible) 
• identify and apply for 
jobs online 
24 
When in Canada, I will: 
• consider taking a job-search 
workshop 
• plan and follow a job 
search strategy 
• find ways to access the 
internal job market, e.g. 
network, volunteer
Success on the Job 
• Establish good attendance and be punctual 
• Observe and learn the workplace culture 
• Dress professionally 
• Be a team player and participate in productive “small talk” 
• Show initiative, ask questions and ask for help 
• Ask for and accept constructive feedback 
• Keep your supervisor informed 
• Meet and network with key people 
• Be flexible and accept change 
• Be a lifelong learner 
25 
Remember 
Your technical skills got you hired, 
but your soft skills could get 
you fired!
Workplace Norms 
Status 
• People do not have more 
authority or respect because 
of name, status, social class 
or gender 
• People are judged on merit 
and expected to earn 
their status 
• Teamwork and 
communication cut 
across hierarchy 
26 
Behaviour 
• Employees expected to speak, 
share ideas, take initiative 
and participate 
• Employers may question the 
sincerity of employees who 
are too pleasing 
• Greetings are informal and first 
names are used but touching 
is rare 
• People line up and are served 
in order
Workplace Norms 
Values 
• Higher value is placed on 
accomplishing tasks than on 
personal relationships 
• Business relationships are not 
always personal 
• Preserving harmony and saving 
face do not prevail 
• Failure is not shameful 
• Constructive criticism is viewed 
positively 
27 
Directness 
• Problem solving and conflict 
resolution are essential skills 
• Employees are expected to address 
interpersonal issues directly and 
in line with policies/procedures 
• Employers discourage gossip 
• Employees are expected to be 
truthful and honest: it is fine to 
say “no” if something is not 
available or you cannot do 
something as scheduled
28 
3. Practicing: opportunities 
in FSW presentation
29 
Activity 
In couples discuss and 
prepare the slide to be 
presented to the entire 
group addressing all styles 
of learning
30 
What have we learnt today?
31 
Thank you for attending

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Adult learning (andragogy) at ciip

  • 1. 1 Adult Learning (Andragogy) best practices to use in CIIP Group Orientation sessions Shivani Rana 04/09/2014
  • 2. 2 GOALS 1. Understanding: adult learning techniques 2. Identifying: opportunities in FSW presentation 3. Practicing: supplementing slides with the new techniques
  • 3. 3 1. UNDERSTANDING ADULT LEARNING TECHNIQUES How we learn: 10% of what we read. 20% of what we hear. 30% of what we see. 50% of what we see and hear. 70% of what we say. 90% of what we say as we do (e.g., orally work out a problem)
  • 4. 4 Types of learners 1. Verbal/linguistic Learner 2. Logical/Mathematical 3. Visual/Spatial 4. Body/Kinesthetic
  • 5. 5 Verbal/linguistic Learner The ability to use words and language/word player Likes to Good at Best at Read Write Tell Stories Memorizing Names, places, trivia, dates Saying, hearing and seeing words
  • 6. 6 Logical/Mathematical Learner The capacity for inductive and deductive thinking and reasoning, as well as the use of numbers and the recognition of abstract patterns. Questioner Likes to Good at Best at Experiments Works with #s Explores patterns Math, logic, reasoning problem solving Categorizing, classifying, working with abstract patterns
  • 7. 7 Visual/Spatial Learner the ability to visualize objects and spatial dimensions and create internal images and pictures, Visualizer Likes to Good at Best at Draw, build, design Create Watch Movies Play with machines Imagination Sensing changes Mazes & Puzzles Map reading Visualizing Dreaming Working with pictures
  • 8. 8 Body/Kinesthetic Learner The wisdom of the body and the ability to control physical motion Mover Likes to Good at Best at Move around Touch and talk Use body language Physical activities Moving around Interacting with space Touching
  • 9. 9 What type of learner am I?
  • 10. 10 2. Identifying: opportunities in FSW presentation
  • 11. 11 Areas to improve on 1. Participate in introductions 2. Encourage introverts 3. Promote Networking 4. Team work 5. Chunk check and confirm 6. Motivate 7. Connect 8. Why and what sheet 9.Suggerstions?
  • 12. 12 Key Nova Scotia Website www.novascotiaimmigration.ca
  • 13. 13 Nova Scotia Capital: Halifax Other Main City: Sydney Jobs in Demand: • Engineers (Civil, Mechanical, Electrical, Chemical), Electronics Assemblers, Equipment Mechanics • Finance • Health Occupations • Information Technology • Life Sciences • Service Sector: Stores, Restaurants, Hotels, Hospitals, Long Haul Trucking, Banks, Computer Firms, Insurance Companies • Technical Occupations, Skilled Trades
  • 14. Sector Councils 14 • Industry-led partnership organizations that address skills development issues and implement solutions in key economic sectors • Sector councils promote the integration of internationally-trained workers in the Canadian labour market • CIIP partners with Sector Councils for information sharing, policy input, joint project development and pilot projects • Be sure to check what your Sector Council can do for you!
  • 15. My Career Planning Have you considered your career options? In Canada it is acceptable to change career directions many times What does this mean for you? New opportunities, continuous decision-making process around learning, working, training and self re-assessment 15
  • 16. Getting My Professional License • Occupations related to the health, safety and well-being of 16 individuals are licensed by each province • A license from a Provincial Regulatory Body is required before you can work as a “professional” • Initial requirements, cost and ease differ, among provinces • Once obtained, licenses are usually recognized across Canada • In many occupations, more than 50% of requirements can be met from overseas • Advice and support for licensure is available in most provinces • Loans, bursaries and a Tuition Tax Credit to assist with the costs of licensure and certification are available
  • 17. My Action: Licensure 17 When in Canada, I will: • challenge exams • enrol in bridging programs • get a temporary permit (where possible) • gain Canadian experience • join the professional association • network with help from a mentor Before I immigrate, I will: • research requirements (perhaps comparing different provinces) • take online assessments and mock exams • contact the provincial regulatory body and apply for licensure • sit exams (where possible) • find a Canadian mentor
  • 18. Find a Mentor, Job Shadow, or Look for an Internship Opportunity • A mentor is someone who provides professional guidance 18 and helps you network • Job shadowing involves spending time with an experienced person in your field, observing and learning from them • An internship allows you to work in a structured temporary position with an emphasis on on-the-job training (often with pay)
  • 19. My Actions: Getting Settled Before I immigrate, I will: • connect with my CIIP 19 immigrant serving partner online • access settlement resources online • open a bank account where possible • purchase health insurance if required for destination province When in Canada, I will: • visit an immigrant serving agency • get a Social Insurance Number • apply for a health insurance card • register my children in school • open a bank account • begin to establish a good credit rating
  • 20. Succeeding in the Labour Market • Focus your search • Conduct research • Develop your networks • Gain Canadian work experience • Never limit your job search • Actively uncover job opportunities 20
  • 21. My Cover Letter • Creates the employer’s first impression of you • Complements your resume • Interprets the data presented in your resume • Addresses points in the job advertisement • Explains your interest in the specific organization and job • Identifies your most relevant skills or experiences • Conforms to standard business letter format 21
  • 22. Interview Tips #1 • Arrive on time • Introduce yourself, smile and shake hands firmly • Address your interviewer(s) by title and last name until invited to do otherwise • Stay calm and maintain eye contact • Listen to the entire question before you answer • Ask for clarification if you do not understand • Be honest about yourself • Do not criticise previous employers 22
  • 23. Interview Tips #2 • Keep your responses concise and to the point • Support your responses with examples • Use the STAR approach when answering behavioural questions: State the Situation, the Task, your Actions and the Results • Try to relate what you know about the company when answering questions • When discussing your career accomplishments, match them to the job requirements • Be prepared to explain reasons for leaving previous jobs 23
  • 24. My Action: Job Search Before I immigrate, I will: • review job-search websites • prepare a Canadian-style resume • register with Skills International (if eligible) • identify and apply for jobs online 24 When in Canada, I will: • consider taking a job-search workshop • plan and follow a job search strategy • find ways to access the internal job market, e.g. network, volunteer
  • 25. Success on the Job • Establish good attendance and be punctual • Observe and learn the workplace culture • Dress professionally • Be a team player and participate in productive “small talk” • Show initiative, ask questions and ask for help • Ask for and accept constructive feedback • Keep your supervisor informed • Meet and network with key people • Be flexible and accept change • Be a lifelong learner 25 Remember Your technical skills got you hired, but your soft skills could get you fired!
  • 26. Workplace Norms Status • People do not have more authority or respect because of name, status, social class or gender • People are judged on merit and expected to earn their status • Teamwork and communication cut across hierarchy 26 Behaviour • Employees expected to speak, share ideas, take initiative and participate • Employers may question the sincerity of employees who are too pleasing • Greetings are informal and first names are used but touching is rare • People line up and are served in order
  • 27. Workplace Norms Values • Higher value is placed on accomplishing tasks than on personal relationships • Business relationships are not always personal • Preserving harmony and saving face do not prevail • Failure is not shameful • Constructive criticism is viewed positively 27 Directness • Problem solving and conflict resolution are essential skills • Employees are expected to address interpersonal issues directly and in line with policies/procedures • Employers discourage gossip • Employees are expected to be truthful and honest: it is fine to say “no” if something is not available or you cannot do something as scheduled
  • 28. 28 3. Practicing: opportunities in FSW presentation
  • 29. 29 Activity In couples discuss and prepare the slide to be presented to the entire group addressing all styles of learning
  • 30. 30 What have we learnt today?
  • 31. 31 Thank you for attending