3. Second biggest occupational health problem
Affects 1 in 3 employees (41.2 million)
Costs €20 billion per year
4. ….A force which acts on a body, setting up
strains within it according to its load-carrying
capacity, flexibility and tolerance.
5. ...our body’s physical and emotional
reaction to circumstances or
events that frighten, irritate,
confuse, endanger, or excite us
According to Richard S Lazarus,
stress is a feeling experienced
when a person thinks that "the
demands exceed the personal and
social resources the individual is
able to mobilize."
10. • Organizational change
• Poor working relationships in the workplace
• Workload
• Flexible working
• Workplace environment
• The job itself
• Job control
• Job insecurity
11. Work overload/under load
Managerial style
Lack of participation
Role Problems
Role Overload
Role Insufficiency
Role Ambiguity/Role conflict
Others
13. Set realistic goals and
priorities
Encourage good time-
management techniques
Take short breaks after a
particularly stressful event
Rehearse and prepare
Hazardous working
conditions
14. Don’t procrastinate
Know your limits
Change your attitudes
Learn to say "no“
Schedule your stress
Encourage employees to treat their body right
15. Encourage positive self-talk
Give positive reinforcement
Set up employee recognition programs
Most important, MAINTAIN A SENSE OF
HUMOR
Say "yes" when you can and "no" when you can't.
Others
16. Industrial accidents
Illness – lost days
Poor decision making
Reduced creativity
Increased labour
turnover
19. Encourage expression of feelings
Help identify stressors
Relieve pressures
Facilitate adaptation
20. Keep life in perspective
Exercise
Learn to relax
Take time to work
Avoid frustrations
Take time to play
21. Set realistic expectations
Develop productive work skills
Don’t bottle up things
Laugh often and loud
Live in the present
22. We need some stress to perform
at peak levels
Help others deal with stress –
talk (don’t complain)
Be prepared -- take time to
“sharpen the saw”
People and situations cause
stress control both