Workplace stress costs US businesses up to $300 billion yearly. 83% of US workers suffer from work-related stress, especially those aged 30-49. Women are more stressed than men. In 2019, 94% of American workers reported experiencing stress at work, with 80% attributing it to ineffective company communication. The top stressors were bosses (35%) and stress affecting home life (54%). Stress can be either helpful or harmful, depending on whether it is moderate or excessive. Common causes of stress include workload, lack of training or appreciation, unclear roles or responsibilities, and poor relationships or communication at work. Managing stress involves becoming aware of stressors, taking breaks, improving time management, balancing work and personal life,
1. Prepared By Darawan Wahid | RSS Junior Maintenance Technician | 06 July 2021
Workplace Stress
2. Workplace Stress
▪ US businesses lose up to $300 billion yearly as a result of workplace stress.
▪ 83% of US workers suffer from work-related stress.
▪ Americans aged 30-49 are the most stressed age group.
▪ Women are more stressed-out than men.
▪ In 2019, 94% of American workers report experiencing stress at their workplace.
▪ During 2019, 80% of workers in the US were stressed as a result of ineffective
company communication.
▪ 35% of respondents said their main source of stress at work was their boss.
▪ 54% of workers report that stress from work affects their life at home.
https://www.stress.org/42-worrying-workplace-stress-statistics
3. What is Workplace Stress?
▪ It is the harmful physical and emotional responses that can happen when there is
a conflict between job demands on the employee and the amount of control an
employee has over meeting these demands.
https://www.ccohs.ca/oshanswers/psychosocial/stress
4. I have heard stress can be both good and bad. Is
this true?
https://www.slideshare.net/complianceandsafety/coping-with-workplace-stress
• Poor performance
• Dysfunctional behavior
• Health problems
Excess Stress
• High performance
• Job satisfaction
• Involvement
• Optimum Performance
Moderate Stress
• Poor performance
• Dysfunctional behavior
• Health problems
Too littler Stress
Too little or too much stress can be harmful !
5. I have heard stress can be both good and bad.
This is true.
▪ Stress is about reactions people have to the situations they face. These reactions
are not the same from person to person.
https://www.allthingsadmin.com/benefits-understanding-personality-types-workplace/
What is the importance of understanding
personality type in the workplace?
7. What causes stress in the workplace?
https://www.ccohs.ca/oshanswers/psychosocial/stress
Categories of Job Stressors Examples of Sources of Stress
1. Task Design • Workload
• abilities do not match job demands
• lack of training
• lack of appreciation
2. Role in the organization • conflicting job demands, too many roles,
multiple supervisors/managers
• lack of clarity about responsibilities
3. Career development • under/over-promotion
• lack of career development opportunities,
growth, or advancement
• overall job satisfaction
4. Relationships at work • Supervisors/coworkers (conflicts or lack of
support)
• lack of trust
8. What causes stress in the workplace?
https://www.ccohs.ca/oshanswers/psychosocial/stress
Categories of Job Stressors Examples of Sources of Stress
5. Organizational structure/management style • lack of systems in workplace available to
respond to concerns.
• communication patterns (poor communication /
information flow)
6. Work-Life Balance • role/responsibility conflicts
• family exposed to work-related hazards
7. Workplace Conditions/ Concerns • exposure to unpleasant conditions (e.g.,
crowding, smells, etc.)
Reference: Updated and Adapted from: Murphy, L. R., Occupational Stress Management: Current Status and Future
Direction. in Trends in Organizational Behavior, 1995, Vol. 2, p. 1-14, and UK Health & Safety Executive (HSE) "Managing the
causes of work-related stress: A step-by-step approach using the Management Standards", 2007
9. How to manage Workplace Stress?
1.Be aware of how it affects you
2.Write down your stressors
3.Take time to recharge.
4.Improve your time management skills
5.Balance your work and personal life
6.Re-evaluate negative thoughts
7.Learn relaxation techniques
8.Approach your supervisor
9.Seek counseling
https://www.healthline.com/health/mental-health/how-to-take-a-mental-health-day#How-to-spend-your-mental-health-day-
eUstress: Eustress is positive stress, that comes from positive challenges or exciting experiences.
Distress: a feeling of extreme worry, sadness, or pain
Acute diStress: Acute distress may be caused by life-threatening illness, real events and medical procedures in critical care, or by frightening psychological experiences