Customer Service And An Organization

Customer Service And An Organization
Many companies continuously fail in customer service satisfaction for many reasons. As service
failures are inevitable, it is important for companies, especially small businesses, to capitalize on
learning the importance of reducing service failure. Just as the seed is the core of the fruit, customer
service is the core of an organization; its meaning is the primary function for organizations to retain
business and discover new ventures. Customer service is the primary source of business–to–
customer communication and in many ways, handles company issues via phone, email or on site.
Without customer service, it would be extremely difficult for organizations to operate or survive
effectively.
Companies that provide exceptional customer service skills are more likely to have repeat business
from customers. As stated in the article, Customer Service and Its Importance In the Clinical
Laboratory, providing excellent service consists of the following components: listen, understand,
respect the need for the request, respond, ask if there is anything else you can do, always remain
friendly, courteous, and professional (Anderson, 2008). People that have one or more positive
experiences with a company will share their experience about that company with others, which will
increase business to that company. This is a way of promotion for the organization. More
companies, especially small investments, should focus on providing great service to its customers
for promotion and increase in
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The Secret Of Japan 's Success
Around sixty years ago the United States was the world leader in manufacturing. They led the
frontier in production after World War II when they converted all the facilities they had used to
produce war machines into factories for cars and other domestic products. However, in the past few
decades a new company has risen up and passed the United States on the leaderboard for most
successful manufacturing capabilities. Ironically, this company is Japan, the company whose
economy was completely destroyed by the United States during World War II. With its economy
completely wiped out, Japan had nothing to lose in trying out a new cost management strategy that
was actually designed by an American that had actually been laughed out of the United States for his
ideas. Japan gave this man's methods a shot, and they are now currently more profitable than the
majority of United States based companies. The secret to Japan's success lies in two areas, one being
the way Japan goes about cost management, and the second being how they train and manage their
employees. If the United States were to modify their business's to follow Japanese businesses in
these two aspects they would see much higher profitability. Unfortunately, they do not comprehend
how these two aspects create such a difference in profitability, which is why it is important to
properly understand that. The biggest problem in American businesses is that they do not understand
that "the company's long–term financial

Ath Technologies Inc.: Making the Numbers
ATH Technologies Inc.: making the Numbers
The case of ATH is centered on management taking particular strategic paths in order to achieve the
desired organization objective(s).
Beginning with the strategy of acquiring market share, Scepter implemented very attractive
(personal) incentives in order to achieve this goal. These "earn out" incentives did indeed push for
innovation, growth and market segment but it didn't put any controls on the amount of spending,
thus ultimately leading to major losses. The incentives focused more on personal gain i.e.: "Make
the company look good at what ever cost so I can get the pay out" sort of notion. It is a good scheme
in terms of promoting for continuous developments and to share know–how and make ... Show more
content on Helpwriting.net ...
It would have been good if this fundamental vision was in place right at the very beginning of the
company's formation. In the end it is the customers that make the company, so it makes sense to
work towards satisfying this customer relationship. To become profitable and achieve market share
are secondary objective that can be measured on a annual basis and overall company well being
targets can be rewarded with incentives that link into the company's performance as opposed to
individual contribution to the company's success.
Instead of jumping to different achievement goals as problems arise, the visions and beliefs should
have been determined first and that would help shape the overall goal of the company. While
working towards goals such as profitability and growth, the visions and beliefs help keep employees
in line and to some extent control the minimum expectations of the development of products, thus
possibly lessen or avoid problems that did arise. The incentive scheme were not properly designed
to take into account effects of employee actions and the impact it would have on the company as a
whole and other stakeholders. It should some what reflect and reiterate these visions instead of
promoting and motivating employees to be self interested in their own affairs and achieving the
targets at "all costs". All in all, there were minimal controls and checks in place, it was more of a
one way push towards the goals and not looking back

Diversification And Diversification Into The New Markets...
Diversification is entering the new markets with new products and different from those in which the
firm is currently engaged in. It is helpful to divide diversification into 'related' diversification and
'unrelated' diversification. Related diversification is when a business adds or expands its existing
product markets. The company starts manufacturing a new product or through new market related to
its business activity. For example, a phone company that adds or expands its wireless products or
services by purchasing another wireless company is engaging in related diversification. Under
related diversification, companies want to make easier the consumption of its products by producing
complementing goods or offering complementing services. In a related diversification the resulting
combined business should able to improve return on investment (ROI) because of increased
revenues, decrease costs and reduced investment.
1.2 Examples
a) Brand name
One commonly found resource that is exportable is a strong established brand name like Coca–Cola,
Microsoft, Pepsi, BMW and others. For example, Coca–Cola spent $4.1 billion to acquire Glaceau,
includes its health drink brand Vitaminwater in 2007.
b) Marketing skills
Usually a firm will lack a strong skill in marketing for a particular market. The frequent motive to
diversify is to export or import a marketing talent. For these cases, Coca–Cola's marketing skills are
used to be to bring the plight of polar bears closer to

Timken
Executive Summary
From our DCF calculations, the value of Torrington as a stand–alone entity is $1.181 billion.
However, the maximum purchase price for Torrington should only be $641 million. The optimum
debt amount for this transaction would be $301 million. This amount of debt would result in a total
debt to capital ratio for Torrington of 47%, within the range for a BBB "investment grade" debt
rating. The combined entities, Torrington–Timken, would produce an interest coverage ratio of 3.2,
and a debt ratio of 45%, again within the range for a BBB "debt rating. The purchase would likely
be a cash transaction.
History
Founded by carriage–maker Henry Timken in 1899 in St. Louis, Missouri, the Timken Company
was ... Show more content on Helpwriting.net ...
in our calculations, as this company exhibited dramatic value differences to others in the sample,
(likely to skew our results and prove misleading). Using the average of the revised sample field for
each ratio, we inserted Torrington's values where appropriate to generate an entity value. The
findings generated two values for Torrington, 606 million and 398 million. Taking the average of
these two numbers, Torrington exhibited a relative value of 502.41 million. Because of the lack of
related information given in the case, and the often large differences in measures amongst
competitors, different capital structures, internal management strategies, there remained many
unknowns in our model. We decided it would be best to use this valuation to reaffirm our
assumptions in our DCF valuation. (Please see exhibits)
DCF Model Based on information given, we established the free cash flows from operations for
Torrington, for the period 1999 to 2007. We made the assumption that net working capital was 7%
of sales for Torrington, based on historic patterns. From this assumption, we found "Change in Net
Working Capital" for the selected years. Next, we chose a value for "Capital Expenditures", again
based on historic patterns. From this we computed the "Free Cash Flows to the Firm".
Terminal Growth Rate The standard for terminal growth is normally GDP, or 3%. Given the
maturity of this

Narrative For The Timken Company Valuation Of Acquisition...
Narrative for the Timken Company Valuation of Acquisition of Torrington
The first step in completing this case study was to determine what hypothesis needed to be tested.
We came up with the following six questions that needed to be answered in our research and
calculations:
1. What synergies, if any, can the Timken Company expect through its acquisition of Torrington?
What are the risks?
2. What is the value of Torrington including the expected synergies of its acquisition by the Timken
Company?
3. Is this valuation higher than the value of Torrington by itself?
4. How should the Timken Company seek to structure this acquisition?
5. What will the impacts of this deal be on their investment grade status?
6. Should Timken seek to keep investment grade status, or forego this requirement in structuring the
deal?
Step One–Evaluate the Potential Synergies and Risks of the Acquisition
At the time of this case study, 2002, Timken was involved in company–wide restructuring. They
were consolidating current operational segments into global business units to reduce expenses. Their
goal was more penetration in global markets due to reduced growth in the US based on the bearing
industry's cyclical nature. Analysts predicted 2–3% industry growth in the US, but 6.5% global
growth through 2005. The slow US growth was directly tied to the automotive industry's cyclical
nature, which was declining in 2002. Global penetration would help to achieve economies of scale,
whilst hedging the

Om Term Paper
Term Paper "Making the Most of Foreign Factories"
Jeremy Rochford
California State University San Marcos
Abstract
The article "Making the Most of Foreign Factories", written by Kasra Ferdows discusses how
companies can and should obtain the full potential of their factories abroad. She begins by stating
that there are two approaches to manufacturing and a factory's importance to the company is based
on the approach the manager of the factory takes. She also exclaims how she thinks the gap between
companies that treat their foreign factories as a source of competitive advantage and those that do
not is widening.
Next, Ferdows discusses the three current realities of global business. She follows by illustrating the
six categories ... Show more content on Helpwriting.net ...
"Powerful suppliers increase the cost of purchased materials." (Miltenburg). The next force is the
bargaining power of buyers. The more options buyers have for a certain product the more power
they have. "Powerful customers decrease prices for finished products." (Miltenburg). The last force
is the rivalry among competitors in the industry. "Tough competition decreases prices and increases
costs such as marketing and new product research and development." (Miltenburg). However, in the
past couple of years there has been a new trend, bringing manufacturing back to the United States.
According to Anne Kates Smith, the Boston Consulting Group predicts a manufacturing renaissance
in the United States to be in full gear by the year 2020. There are many reasons for this trend starting
with rising wages abroad and high oil prices, which have increased shipping costs dramatically.
"Offshoring companies have also encountered hidden costs resulting from long lead times, quality–
control issues, and the separation of production from design and engineering teams." (Smith).
Another main attraction to the United States is that the cost of factory powered natural gas is much
less in the United States than in other countries. This factory powered natural gas is not only a main
component in producing chemicals, but as more companies begin to focus on being socially
responsible the demand for such

How Do Companies Best Create Lasting Connections with...
How Do Companies Best Create Lasting Connections with their Customers?
Initial answers could include the following: through highly creative advertising messages; through
innovative, value–based pricing structures; through a constant array of compelling product
upgrades; or through spending more money than your competitors do on multiple distribution
channels.
Wrong.
I am convinced that true, meaningful connectivity with customers and key stakeholders occurs in
one way: through authenticity at every level of the customer experience. And without this, a
company or a brand is incapable of achieving ultimate success.
So what is it exactly that creates devoted brand–fans?
It's allowing yourself to follow your instincts and not ... Show more content on Helpwriting.net ...
This allows them to think and act on that critical emotional level, and it challenges them to get to the
core of who they really are.
That "core" is what today's customers are really after, as they make decisions regarding who to hire
or buy from.
In recent years, consumer–oriented marketing has dramatically changed. Years ago, companies used
a mix of print, radio and television to establish their brand.
Today, this model is proving difficult for most companies, due to the high cost, the dilution of
media, and the overabundance of commercial messages.
These days, many successful brands are created without an advertising budget, or with a relatively
modest one. They create a solid and believable identity, differentiate themselves from their
competitors and build a loyal customer base by "putting an authentic face" on their companies
through standing behind their promises on every level – from the point of sale to customer service
after the sale.
Customers respond positively to the notion that a real, answerable person is responsible for quality,

which is the reason that many successful companies put their CEO's front and center and avoid the
celebrity spokesperson trap.
Customers want to know who is really behind the brand and where the buck actually stops.
The combination of quality, caring, accountability and the human touch is what constitutes an
authentic brand.
Know what you stand for and proudly demonstrate that every day in every way to

Black Hearts By Jim Frederick
The book Black Hearts is written by Jim Frederick and tells the story of all the controversial
accounts one infantry unit ran into while on deployment in Baghdad, Iraq. The book is a
documentation, captured accounts and events written down to tell the crazy story these soldiers went
through. The specific unit Frederick writes about and what Black Hearts is about is 2nd brigade of
the 101st airborne infantry division. "Black Hearts" was the unofficial insignia of 2nd brigade.
Frederick covers one platoon in particularly and their ethical dilemmas they encounter while on
deployment. 1st platoon, Bravo Company, 1–502nd Regiment is the unit the book covers. Many
things on deployment unfold poorly for this platoon such as having little ... Show more content on
Helpwriting.net ...
This unit was practicing improper procedures for their soldiers were drinking, doing drugs, and
visiting local brothels. From a tactical stand point the 48th infantry was no better in this aspect
either. The patrols they conducted were inadequate and performed far from often. The area supposed
to be under their control became dangerous because the insurgents moving in the area were virtually
unchallenged. This was no feat for the 101st and 1st platoon because the 101st is a tactically sound
unit that could establish control and a presence in the area but for soldiers that had to do so upon
arrival when it was supposed to be maintained is not necessarily a good thing. The company
commander of bravo, Cpt. Goodwin decided the best way to take back control of their area of
operations is to have a three station cycle for his company. Each platoon would have a twenty–one
day rotation at a different location carrying out a different task. The three tasks were to set up TCP
on a main roads, set up a FOB and be the quick reaction force for the other platoons, and the third
task was to patrol the city as per guidance from higher. The least liked job was manning the TCP's.
The soldiers did not like this job because they knew soldiers sitting in the open made for easy
targets. The task of patrolling was no easy feat either, as stated earlier the previous unit left the city
in poor conditions. The roads were filled with

Benefits Of Big Data Analytics On Business Performance
The benefits of big–data analytics on business performance
"Why Big–Data Is a Big Deal". Big–data is a logo used to describe a massive volume of both
structured (is information already managed by the organization in relational databases ) and
unstructured data (is information that is unorganized and does not fall into a pre–determined model)
that is so large it is difficult to process using traditional database and software techniques. In most
companies, the volume of data is too big or it moves too fast or it exceeds current processing
capacity. Despite these problems, big–data has the potential to help companies improve operations
and make faster, more intelligent decisions.
Moreover companies that implement Big–data analytics application gain tangible benefits in their
finance department, sales department, and human resources department. Financial statements (i.e.
Balance Sheet, Cash Flow, and income statement) are the summarized results of the company's
operations. To produce those statements, large volumes of structured and nanostructured data which
come from multiple heterogeneous sources must be swiftly linked, connected, and correlated.
However, those activities can't be done by using traditional databases. For that reason, the company
implemented an advanced technology called big–data analytical tool (Business Object). For
example, Financial Statements must be displayed on the CEO dashboards instantly all the time. To
be able to achieve his requirement, Business

Timken Case
The Timken Company – a leader in the bearing industry, is considering acquiring the Torrington
Company. Torrington Company, a leading manufacturer of needle roller bearings which is an
engineering solution segment from Ingersoll–Rand. Both companies operate and compete in same
business and therefore, Timken is seeking substantial operating synergies from this largest
acquisition of its history. With this acquisition, Timken is increasing the size of company by almost
50 percent. And, Timken will continue to concentrate on what it do best by buying a company in an
industry, where it has a leadership position built on decades of expertise. Timken expects to expand
its worldwide business base with new products and services as both companies ... Show more
Analysts estimate that the $80 million in cost saving could be realized after the acquisition ,
however certain other costs associated with the integration approximately $130 million would occur
.Hence, I take these cost savings and integration costs into consideration for the with–synergies
valuation. Incorporating the effects of 80million cost savings for the merged firm (to be achieved by
end of 2007 and assumed to incur in perpetuity then on) and 130 million integration costs (half of
this accounted at the beginning years) in the estimated EBITs for Torrington, a new horizon value is
estimated, the new FCF is discounted by acquiring company's WACC 8.39%. Torrington company's
with– synergies valuation $1386.38 million exceeds the value as a stand–alone entity by
approximately $286 million. sheet2: With–synergies Valuation of Torrington–DCF Method.
Multiples approach is applied in the with–synergies valuation as well. Incorporating the effects of
80million cost savings for the merged firm (to be achieved by end of 2007 and assumed to incur in
perpetuity then on) and 130 million integration costs (half of this accounted in each of first 2 years)
in the estimated EBITA for Torrington. The with–synergies EBITDA is estimated to be $156.2 and
then multiply average bearing industry EV/ EBITDA (7), enterprise value of $1103.16 million is
evaluated, exceeding the value as a stand–alone entity by approximately $360 million. Sheet3:
Multiples valuation method
The

An Organization 's Corporate Social Responsibility
An organization's Corporate Social Responsibility (CSR) drives them to look out for the different
interests of society. Most business corporations undertake responsibility for the impact of their
organizational pursuits and various activities on their customers, employees, shareholders,
communities and the environment. With the high volume of general competition between different
companies and organizations in varied fields, CSR has become a morally imperative commitment,
more than one enforced by the law. Most organizations in the modern world willingly try to improve
the general well–being of not only their employees, but also their families and the society as a
whole.
Being morally ethical helps an organization to become a more ... Show more content on
Helpwriting.net ...
Due to the increase of public awareness in the recent years, a company needs to maintain its moral
image. This has also led to the governments all over the world becoming more vigilant in their
regulation of these organizations. Government restriction, taxes and environmentally sensitive areas
are some of the biggest and most expensive hindrances faced by business organizations, costing
them millions of dollars. For some cases, it becomes too expensive for companies to be ethical in
tackling various obligations. This forces them to change their approach and look for alternative
actions.
The Five–year plan
Wells Fargo is one of the leaders in the banking industry of the United States. As such, external
social pressures to conduct business in a legal, moral and, ethical way, while helping the community
around the organization is a major influence on the Code of Ethics and Business Conduct, as well as
the Corporate Social Responsibility Report. In 2015, Wells Fargo unveiled their New Five–Year
Corporate Social Responsibility Effort, which focuses on global economic, social, and
environmental challenges over the next five years through their products and services, culture and
operations, and philanthropy. As a part of this effort, Wells Fargo established its new CSR goals,
including significant commitments in improving home and small business loans, community
investment, operational efficiency, and corporate philanthropy,

To What Extent Is Csr Beneficial to a Company's Performance
To What Extent is CSR Beneficial to a Company's Performance?
Corporate social responsibility (CSR), which is a popular debate topic over decades, has divided
into five major dimensions over time. They are known as the stakeholder dimension, the social
dimension, the economic dimension, the voluntariness dimension and the environmental dimension
in research (Dahlsrud, 2008). The relationship between CSR and company's performance, which is
classified as the stakeholder dimension, aroused a controversial discussion among different research
studies. Some research reported positive relationship in CSR and company's performance (Mirvis,
2012), some research found negative results (Karnani, 2010), while there are also other research
view CSR as ... Show more content on Helpwriting.net ...
In this way, those impact brought by those omitted aspects would be included in the CSR's
relationship with company's performance by mistake.
Despite the influence of omitted factors, CSR neither benefit nor harm company's performance. For
those cases reported positive relationship above, they are very likely to be the result of a good
marketing strategy and aggressive advertisement (for restaurant and airlines), successful
management (for employees' willingness to work in a responsible company), an efficient R&D
and politic strategies (for DuPont's case), etc. However, research reaching a negative relationship
can also be blamed to other stuffs related to CSR, rather than CSR itself. For example, the agency
problem appears when there's a conflict between company's goal and the agent's personal goal, not
only in CSR; and the profit issue is just a matter of choice. Thus, while measuring CSR's influence
on company's performance, we should first "identify or select the dimensions of corporate social
responsibility" (Ruf, 1998, as cited in Foote, Gaffney, &Evans, 2010). Nothing can we truly
measure before a clear identification. After a clear identification, we will be able to figure out
whether it is the impact brought by CSR, and therefore eliminate the interference from R&D,
advertising, or political efforts, etc.
It's not simply

Doing Business in India
We believe the single greatest risk of doing business in India is its bureaucracy. The Indian
bureaucracy is often referred to as "babudom." An Indian bureaucrat is often referred to as a "babu."
Today, babu may also mean "Sir" or "Mr." The babudom was formed after India gained
independence from Britain. It employs many more people than necessary and it is highly
unproductive. Each geographic region of the babudom requires specific government permissions
and taxes. Making progress in the babudom with limited local support is a difficult task, especially
for a small U.S. firm with limited capital.
The babudom wastes your company 's time. It will cause delays in the completion of your goals. It
may take years before your company is ... Show more content on Helpwriting.net ...
Companies have to pay employees to deal with the babudom instead of paying them to sell their
products and services. Companies often hire outside people to help them deal with the babudom. For
example, a company might hire an attorney or someone familiar with the law to help expedite the
process of approval for their products.
Instead of telling someone negative information, Indians in the babudom will often communicate a
negative response by endless stalling. This stalling could last for months or even years. Throughout
this stalling, the Indian will come up with excuses for why something has not been done. Americans
must be able to recognize when they are being given false information and know when to move on.
For example, if an is unable to do something for your company, he or she still might say, "I 'll try"
instead of saying "no."
Contact the appropriate government departments for information to help you save time and avoid
bureaucratic processes. The India desks at the U.S. State Department and the Commerce Department
will be able to provide you with the latest rules and regulations governing investment, the export of
goods, and the import of goods or services. It would also be useful to contact the nearest Indian
consulate or embassy for the names of bilateral trade organizations in your home country that can
offer useful advice and current information on India 's ongoing reforms.
You should try to get a

The Timken Company Case 46
THE TIMKEN COMPANY
In 2002, The Timken Company was considering acquiring The Torrington Company from Ingersoll–
Rand. The acquisition would make a clear statement to the market about Timken's commitment to
remain a worldwide leader in the bearing industry as it would result in the combination of more than
100 years of bearing manufacturing and development experience.
Because the two companies shared many of the same customers but had few products in common,
customers would surely appreciate the ability to have more of their needs met by Timken's sales
representatives. Moreover, Timken's potential annual cost savings from consolidating manufacturing
facilities and processes were estimated to be more than $80 million.
If the price paid for ... Show more content on Helpwriting.net ...
NSK, Ltd., based in Tokyo, Japan, produced bearings for the automotive, information–technology,
and electronics industries. In 2002, NSK's sales reached $3.62 billion and employment topped
22,000, spread across 50 subsidiaries worldwide. In 2002, Timken reported a net income of $38.7
million on sales of $2.55 billion (Exhibit 1) and assets of $2.75 billion (Exhibit 2). Two–thirds of
Timken's sales came from bearings and about 20% of its sales were from outside the United States.
Timken had operations in 25 countries and employed nearly 18,000 workers.
The Timken Company
In 1898, veteran St. Louis carriage–maker Henry Timken patented a design for tapered roller
bearings (bearings enclosed between a pair of concentric rings) to facilitate the motion of carriage
axles. The following year, Timken and his sons, William and Henry (H. H.), founded The Timken
Roller Bearing Axle Company, which was the beginning of what was to become a global
manufacturer of highly engineered bearings, alloy and specialty steel, and related components. In
1902, the company moved to Canton, Ohio, to be near the growing steelworks in Pittsburgh and the
new automobile factories in Buffalo, Cleveland, and Detroit. In 1908, with the debut of the Ford
Model T, the Timkens' business soared. In 1917, the company began making its own steel for
bearings.
Timken stock was sold to the public for the first time in 1922. World War II created increased
demand for Timken's products, and the

Job Description Of A Ceo
For somebody who plans on being a CEO one day, knows a CEO, or is wondering what the wages
of a CEO are, would be surprised to find out that the average pay of CEOs is $16,316,000. This
number is so high because of the numerous tasks that CEOs perform. The job description of a CEO
means meeting the needs of employees, customers, investors, communities, and the law. (Lafley,
2009) After I read an article from the former CEO of Procter and Gamble, I understand why CEOs
are stressed and face so many difficulties everyday. Paying CEOs a large salary is understandable to
a point, however, paying them an average of $16,316,000 is way to high. Should CEOs be paid large
salaries because they are stressed constantly and are always on call? Two men, ... Show more
Should the average worker get paid more, or should CEO wages be decreased? We can find the
results to these questions by looking at many large companies and seeing how their CEOs are paid
and by the work they do.
$16,316,000 was the average pay of CEOs in 2015. (Kaplan, 2008) This number is way too high and
CEO's salaries should be decreased to help further other parts of the company. The success of a
company should be the company's top priority and they should not be putting such a large amount of
money into their CEO's salary. Mark Zuckerberg, the CEO of Facebook stated in an interview that,
"Companies need to make sure the CEO is happy, however, giving them several million dollar
bonuses while the company is not doing to good, should not make the CEO happy because that
means they are not doing their job correctly." (Kirichenko, 3:41) Increasing the salary of the CEO
may make them work less hard because they know if they fail they will only go back to their
original pay or receive more money. Léo Apotheker was the CEO of Hewlett–Packard and was fired
because he failed to meet the duties required as a CEO. When he got fired, he received $23 million
for 11 months of work and received $13 million in termination benefits. Kathy Kristof said in an
interview that, "we can see that increasing the CEO's salary, like in the case with Apotheker, will not
motivate them to work harder, but rather to

What 's Next? The Evolution Of Business
Chapter 20: What's next? The Evolution of Business from Adaptive to Predictive.
In this chapter Solis has discussed about the need for transforming business from adaptive to
predictive. Business Strategies in today 's era need not be adaptive to situation, boss, employee,
market or the market but they strongly need to be predictive, about their work force and work area.
The kind of services or products a particular firm is providing is needed to be innovation, new and
creative not that its been selling off since last so many years and will continue now also, no it won 't
because as the people are changing, mindsets are changing, people are becoming more aware about
to buy what not to buy. Likes dislikes are growing; major population today demands different items
not the longer awaken ones, Antonique Koning & Monique Cohen (November, 2013). The corporate
sector, IT sector or may be any other sector are adapting new technologies and ideas in their works
and therefore transforming their workforce in a much quantified area. In order to achieve the
adequate growth one needs to have customer satisfaction and customer centricity, for them and for
every other firm customer are not just buyers of their product but god to them, because it 's through
them we the company and its employees are able to live and eat their livelihood is just because of
them so for them, customers need to be god and they should serve them with the same inhabitance.
The above mentioned scenario can only

Creating Value: Internal and External Factors
Discussion Board 2: Valuation
Charles E. Sullins, Jr.
Managerial Finance – BUSI 530_B10
Liberty University
INTRODUCTION
The purpose of this thread is to discuss the factors that lead to a valuation of a company's worth
compared to that of the financial statements, and how company executives create the most value for
all stakeholders. Value is formed by different internal and external factors. This discussion will
examine some of these factors in an effort to determine how a company's worth is measured. This
discussion will also include views from a faith–based standpoint and how human success must
glorify God. "Love not the world, neither the thingsthat are in the world. If any man love the world,
the ... Show more content on Helpwriting.net ...
When this is the case, it's usually because the market has lost confidence in the ability of the
company's assets to generate future profits and cash flows. In other words, the market doesn't
believe that the company is worth the value on its books. Value investors often like to seek out
companies in this category in hopes that the market perception turns out to be incorrect. After all,
the market is giving you the opportunity to buy a business for less than it's stated net worth.
1. Market Value Greater Than Book Value: The market assigns a higher value to the company due to
the earnings power of the company's assets. Nearly all consistently profitable companies will have
market values greater than book values.
2. Book Value Equals Market Value: The market sees no compelling reason to believe the company's
assets are better or worse than what is stated on the balance sheet" (para. 6).
CREATING VALUE FOR SHAREHOLDERS Executives play a major role in creating value for
stakeholders. Creating value for stakeholders is the primary role of an executive. The first thing
executives must do is build trust. This element is essential to all positive aspects of value. Gaining
trust is accomplished through strong work ethic, sound values, accountability, and leading by
example. Not only will this develop strong working relationships, it will also aid in ushering in the
next generation of managers. It will help gain confidence in the financial markets as

El-Al Marketing Analysis
El–Al Marketing Analysis
El–Al Marketing Analysis
Table Of Content
Chapter 1: Introduction
Executive summary..........................................................................................4
Bibliography...................................................................................................5
Chapter 2: An overview of the company
Overview of the company...................................................................................6
History...........................................................................................................7
Definition of the business.....................................................................................8
Chapter 3: An analysis of the company's business environment
Firms industry and macro environment..................................................................9
The PEST Model..........................................................................................10–12
The industries competitive situation using Porter's 5 Forces...................................13–15
Market segmentation....................................................................................16–17
ELAL's Attractiveness ... Show more content on Helpwriting.net ...
It was one of the most famous trademarks of the small state. The company 's story intertwined with
Israel 's origins.
The company is operating in a "national" state of mind, aiming towards patriotic emotions based on
the Israeli narrative of pride, safety and security. The company markets and considers itself as a
national service provider, submitting itself to the whims and needs of the country. Not once the
company has been involved in security or social operations (the joint confidential operation of
bringing Ethiopian Jews to Israel), even in the price of losing money (i.e. not flying on the Shabbat),
all in order of keeping the image of the national company.
The company traditionally operated international flights alone, but lately it operates domestic ones
as well. The company 's headquarters and mother– airport are located in Israel 's international airport
"Ben–Gurion".
The company has evolved and changed throughout the years, and has varied its basic definition from
a government organization to a private company. The privatization has been complete mid–2000 's
(that is less than 50% of company shares are kept in by the government).
The 2nd decade of the 21st century will colored by security issues, ever growing competition and
the continuation of the privatization process. It will be the first decade in the company 's history that
it will have to deal with

P5 Unit 33
P5: Explain the competitive pressures on selected, contrasting business organisations to develop
their use of e–business
Introduction
In this PowerPoint I will prepare a set of presentation slides for Next that explains the competitive
pressures they have faced to develop their use of E–Business. I will then compare this to another
organisation which will be Currys.
Next PLC was founded by Joseph Hepworth in Leeds in 1864 as a tailor under the name of Joseph
Hepworth & Son. The retail chain was launched in February 1982.
Currys is a British electrical retailer operating in the UK and Ireland and is owned by
Dixons Carphone. It specialises in selling home electronics and household appliances, with 295
superstores and 73 high street ... Show more content on Helpwriting.net ...
This will help the customer decide whether or not they wish to purchase the product.
Delivery tracking/next day
Next and River Island offer their customers a free next day delivery if they order before a certain
time. Next has seen the promotion that River Island has going and they responded to this by giving
their customers a longer time period to shop but offering them the same deal as River Island. Next
also allows their customers to order by Midnight and have their product delivered to their local store
the next day for them to collect. This has put
Next ahead of River Island as River Island does not offer their customers the same deal. They also
allow their customers to track their delivery so that they know what time to be expecting their
delivery.
Targeting customers
Currys competitor is Argos and both of these business target their customers in the same way.
Currys and Argos target their customers online for example offering their customers deals on items
that they know they are interested in. Currys responds to the deals that Argos has by offering their
customers better deals on similar products that Argos is offering their customers. They also use
social media to target their customers for example via Twitter, Facebook and Instagram.
Recruitment
Currys and Argos use the internet to get more people to work for their company. Currys can
advertise their job vacancies through social media websites like
Facebook

Duty Of Care And Diligence
|Duty of Care and diligence |
Concepts and standards of duty of care and diligence have changed significantly in contemporary
society and these are regulated in the general law and corporate legislation with slightly difference
(Ramsay, 1997). Legislation focuses on the appropriateness of the practice of directors, while
general law concentrates on the foreseeability of the consequent damage. As per s 180 (1) of
Corporations Act 2001 (Cth) defines, directors or other officers must exercise their rights and
undertake their responsibilities with a duty of care and diligence, otherwise, they are negligent of
duty. It is hardly feasible to create a uniform standard of care because directors in different
companies are various. Daniels v Anderson (1995) 37 NSWLR 438 is an important case in
understanding the care standards.
|Duty not to trade while insolvent|
In s 588G of Corporations Act 2001 (Cth), directors have the responsibility to cease any trading that
could incur debts when the company is in bankruptcy protection or is likely to be insolvent. This
rule is set to protect the benefits of creditors (Jiang, 2015). Besides, liquidator or individual creditors
can also sue the directors for the breach of this duty. S 588G is only applicable at the time of the
insolvency of company and a debt has been incurred. Officers or employees are not affected by this
section.
2. Evolution of director's duties and responsibilities
2.1 A short history of director's duties
Company law in

The History and Role of Accounting in Business Essays
Accounting can be defined in a number of ways, but I chose the book definition, which is;
Accounting is an information system that provides reports to stakeholders about the economic
activities and condition of business. The person in charge of accounting is called the accountant. The
accountant is typically required to follow a set of rules and regulations. These rules and regulations
are called the General Accepted Accounting Principles. Throughout these next few paragraphs, I will
be giving you the history and evolution of accounting, and I will be explaining who the stakeholders
are and what type of information they require, and I will be explaining the role of accounting in
business. There will be many examples and type of business ... Show more content on
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Management accounting is used to provide managers with information, so they can make informed
business decisions. The next category is open–book accounting; this is defined as an accounting
principle that aims to improve accounting in organizations. Tax–accounting is defined as the
accounting needed to comply with jurisdictional tax regulations. In other words, tax–accounting is
used to put tax on goods and services. Accounting has revolved into what every company uses today
which is the equation of; Assets=Liabilties+Owners Equity. The meaning of this equation is to show
companies what they own and what they owe to there creditors and everybody else. Stakeholders
can be defined as a person, group, organization, or system that affects or can be affected by an
organization's actions. Examples of stakeholders in accounting are; owners, suppliers, customers,
government, employees, creditors, and labor unions. These people are classified into four categories;
Capital Market, Product or Service Market, Government, and Internal Stakeholders. Capital Market
Stakeholders provide the major financing for the business to begin and continue its operations.
Some examples of the stakeholders are banks and owners. Product or Service Market Stakeholders
are buyers of products or services and vendors to the business. Examples of Product or service
market

Financial Data Of Theu.k London Stock Exchange
Financial Accounting 2 Assignment
Student ID: 26385554
Date: 27/11/2014
Word Count: 2937
The purpose of this report is analysing and comparing financial data of five companies in one
industry sector, which are listed in the U.K London Stock Exchange (LSE). By doing these, the
business models employed are identified and evaluated, which consequently implies that the report
is reinforcing our current knowledge in accounting and in the current market. Moreover this report is
assessing how could a potential investor invest 50 million pounds among these five companies.
The companies that got selected are listed in the Constructions and ... Show more content on
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However "the constructor sector has been affected disproportionately since the recession of 2008"
and the gross value added (GVA) of the sector has been reduced from 8.9% in 2007 to 6.8% in 2011.
Despite the recession in 2012, which was the third in five years, U.K's construction sector is still one
of the largest in Europe measured by employment, number of enterprises and gross value added (UK
CONSTRUCTION: An economic analysis of the sector, 2013).
Hightex Group Plc.
Starting with Hightex Group Plc., it is one of the top companies for construction and material. They
are involved with projects such as building roofs for world cup stadiums, with the most recent being
the one in Brazil in 2014, where the roof was house for the final game of the tournament. Although
the company has been involved in big projects, the statement of comprehensive income shows a
total loss of £1.4M (Hightex, 2013).
According to the Annual Report, the company is suffering losses because of its joint–venture project
with Brazilian Companies, especially dealing with the uncertainties revolving around trade
receivables, resulting in the creation of a provision for it in the expenses, leading to bigger losses.

The directors believe that sales will increase significantly in the next two years, and will restore the
company to profitability. This will be achieved with new contracts commencing with prospective

Essay on Sop for Mba
My journey of life, if seen through the prism of History, would reveal how I have grown from a
modest background in an environment of close–knit family ties, amidst the trials and tribulations of
destiny. I consider myself fortunate enough to be brought up in a small town called Hiriyur. This,
incidentally, acted as my window to see the backward aspects of a semi–urban lifestyle, bereft of the
structural manifestations of urban opportunities. My upbringing in the company of four members, in
a conservative atmosphere –– my parents, one elder sister has imbibed in me the spirit of
togetherness as the means of progression in life. It taught me how we can overcome the most trying
of circumstances, thereby enabling us to absorb the physical and ... Show more content on
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I always wanted to start a company of my own and I never wanted to be under the control of any
one. I also have the passion of leading life of my own and in my own terms. I have a lot of ideas,
fire inside me and want to bring wings to that fire. In Infosys I worked majorly in two accounts. One
in Sony account as a developer, production support executive in Oracle ERP package and other in
Emerson account as developer in oracle ERP. My experience with IT firm, and the lessons learnt
from my parents career proclaimed me to pursue MBA in one of the prestigious management
schools and implement the knowledge I would gain in my masters in life and be a successful, self
satisfied personnel. Through this approach of viewing the past, I would be able to analyze existing
business practices and the emerging trends for business case studies of my MBA curriculum. My
short–term post–MBA goal is to work in a management position for 4–5 years in an MNC dealing
with international business and acquire sufficient exposure to different market scenarios. This would
equip me to learn the overall functioning of different departments of an organization, how they
complement and contradict each other, how managerial decisions are made after reconciling these
forces, traits of international markets and the way companies realign their operations in accordance
with the

The Organization Of Topshop And Successful Company
Kim Naysmith
Marketing Report
Topshop
2014
EC1400614
Contents Page
Introduction....................................................................................3
Micro Environment............................................................................4
Macro Environment.........................................................................5/6/7
SWOT Analysis..............................................................................8/9/10
The Marketing Mix...........................................................................11/12
Bibliography...................................................................................13
Introduction
The following report will be focusing on the organisation of Topshop – a well–known and
successful company since they first started their journey back in 1964. Since then, they have
industrialised over 300 stores in the UK, whilst shipping to 100 countries making their diverse
British style known worldwide. ... Show more content on Helpwriting.net ...
For example, if River Island were to expand their business, this would be a threat to Topshop and
would force them to expand further or change their ideas.
Consumers
Consumers have the ability to change the companies verdicts and ideas, as the customers are the
vital aspect to sales. Topshop have to continuously research the customers' desires and progress their
products to best suit their needs throughout the future. Topshops organisation have to monitor five
different key markets to adapt their products and services for the consumers. Topshop have to study:
Consumer markets, resellers, corporate markets, administration markets and worldwide markets. As
the consumers' needs and wants are changing endlessly, the demand for Topshops research and
knowledge have to be an on–going process.
Suppliers

Topshops performance is evidently heavily impacted by the actions of the suppliers, whether this is
a strength or weakness for the company. The organisation has to repeatedly monitor the actions of
the suppliers, thus will enable them to be prepared for any surprises coming their way. Topshops
suppliers have an effect on their actions as, for example, if the supplier delivers a reduced facility to
the company, the delivery to the stores would be increased and the product quality could be
decreased. Topshop have to ensure a strong relationship bond with the suppliers to enable a
successful and more trustworthy service in which the company have.

Research And Development ( R & D ) And Acquisitions
Research and development (R&D) and acquisitions are a firm's core areas for innovation, which sets
the stage for its ability to compete in the market based on what cutting edge technology or ideas the
company has gathered. Accordingly, globalization and increased competition has led companies to
become more efficient and reevaluate whether to outsource R&D or to innovate in–house. When
opting to outsource, companies should look at their organization at a functional level, and identify
the processes and tasks in order to identify opportunities that can be gained from outsourcing versus
developing in–house. Additionally, companies should focus not on where the innovation occurs, but
rather who will ultimately have control of the final ... Show more content on Helpwriting.net ...
Efficiency of a company turns on being able to produce in the shortest amount of time while
maintaining quality. Thus, outsourcing allows a company to be efficient where in–house the same
task could not be accomplished in a reasonable amount of time.
Opting to outsource R&D is also a good business strategy when the skillset is not found within the
organization. No matter how talented a company is, it simply cannot possess all the talent and
innovation under one roof. Thus, outsourcing R&D allows companies to utilize talent pools from all
over the world. Companies may even outsource within their own country by hiring contractors or
freelancers. For example, in order to stay competitive, technology companies simply do not have the
time to conduct in–house R&D. Instead, it is more efficient to outsource or acquire unique
technologies of other companies to expand their technology portfolio relatively quickly and align
itself with talented people. For example, Yahoo, Inc., an internet search engine tool, acquired Flickr,
a photo sharing site – a completely different component than its own. Acquisitions give companies
the ability to acquire a product that is already created; access to a talent pool that has experience
employing the technology; and a market that is familiar with the product. Acquisition is also a
strategic way to eliminate a competitor and become an active player in the competitive market rather
than

Recrutment and Selection in a Manufacturing Industry
Chapter I INTRODUCTION
As we all know on the field of business competition is increasing day by day. In order to face the
competition there must be an efficient as skilled workers. So in this situation the organization must
give more importance for recruitment and selection of employees, in such organization. So this is a
project based on recruitment and selection of personals by visiting a firm. As a part of this project
we the students of 2nd B–com, visited "South Indian Metal Company 1(SIMCO)', kulappully and
we collect the related documents. Because the industry is accumulated with advanced technology,
qualitative machines and efficient labourers. So this project report is based on the data collected
from ... Show more content on Helpwriting.net ...
external sources
INTERNAL SOURCES OF RECRUITMENT Recruitment from with in the organization is called
internal sources recruitment. Internal recruitment is economically in form of time and money.
➢ Transfer; It is concerned with shifting of an employee from one job to another having similar
status and stability through transfers there is no change in the compensation of employees. ➢
Promotion Shifting of employee to higher position and provide better compensation and
responsibility. Promotion encourages the employees to work hard manifesting their skills as this
would be a vital consideration for their advancement ➢ Recalling the laid of employees
a. Recalling means closing an organization for a short period. It refers to the state where employees
are temporarily terminated from work for wait inputs like raw material and power shortage of such
inputs.
3. EXTERNAL SOURCES OF RECRUITMENT The change in technology, expansion and
diversification are situation which calls for innovative skills and talents which need not always exist
with in the organization. External sources of recruitment are the answer to such situation.
a) advertisement
It is the most effective means to search potential employees from outside the organisation.
Employment advertisement in newspapers, journals, bulletins etc. is quite common in country. By
means of advertisement, the organisation is able to communicate is requirement of

The Organizational Culture And Subcultures Within A...
The organizational culture and subcultures within a business determines, to a larger extent, how the
business performs and the quality of people that comprises an organization. Such culture is often
initially created on purpose, but takes on life and identity of its own, developing organically and
eventually controls and cultivates people within the organization.
The case of Lincoln Electric Company is an interesting one, starting from the very early beginnings
when the company was run by the brothers, the original founder John Lincoln who decided to
concentrate on inventions and R&D side of things, who handed the helm over to his brother, James
Lincoln. The management system and underlying philosophy at Lincoln can be characterized by
clarity and commitment. The system was instituted with clear priority and purpose and the
management had confidence and courage to commit to the decisions they made. The order of
priority, namely customers first, employees next and stockholders last, makes any subsequent
decision making simple. The values that founded this order of priority, as well as benefits provided
to each of these categories, are based on Christian values, but the empathetic approach that results is
most certainly beneficial to anyone in any of these categories. The caring attitude and evident
sincerity that was demonstrated by actual implementations not only convinced all those concerned
that these were not merely slogans and publicity stunts but became beliefs share

Leadership Failures in Black Hearts by Jim Frederick Essay
The book Black Hearts by Jim Frederick is an in–depth narrative about the 1st platoon, Bravo
Company 1–502nd Infantry 101st Airborne Division deployed to Iraq in 2005. The leadership
failures documented in this book range all the way from the general officer level down to the lowest
private. LT general Ricardo Sanchez failed to understand the climate his command group was
entering as they were deployed into Iraq. From then on the entire leadership failures continued to
compound upon each other with improper time to plan. It is customary to have a six month lead time
to have a proper battle hand off when preparing to take over an AO from another unit. To compound
this problem, the entire time the 502nd was in pre–deployment training, they ... Show more content
on Helpwriting.net ...
Among these leaders was Bravo Company's 1st platoon's SFC Robert Gallagher. The platoon
endured terrible living conditions including no running water and filthy living space. These
inadequate living conditions must be met with some relaxation on the standards they were expected
to follow. Company leadership viewed this as a bribe to keep the soldiers in high spirits. In reality,
they set the stage for the erosion of the morals the enlisted soldiers are supposed to possess. While
the morals were being chipped away, so was the original plan the battalion had hoped to follow.
Fragmentation orders became a pseudo–standard for the boys of Bravo Company. What had
originally started as short–term overnight patrol bases turned into fortified traffic control points with
the exception of any form of fortification other than in notion only. Despite the fact that platoon–
level leadership requested for supplies they were repeatedly turned down. A major breakdown in the
communication between the leadership created a loss in faith in the higher leadership for the lower–
enlisted soldiers on the ground. Very soon into deployment, Bravo Company began to experience
contact with unseen enemy forces. The enemy was able to engage and plant IED's and cause
casualties while remaining elusive. After the first few casualties within the company, the mission to
start set up traffic control points was to begin. While conducting patrols down the road time and
time

International Industry Analysis Porter 's Five Forces
2.3 Inter–Industry Analysis – Porter's Five Forces
The Strategic fit approach to management, describes that the prospect of profitability depends
largely on the firm positioning itself in an "attractive industry" the attractiveness and therefore
profitability is said to depend upon how competitive the industry is, "a highly competitive industry
is less attractive and less profitable than an industry where the competition is less intense."
(www.netmba.com) According to Porter's Five Forces Framework "attractiveness and profitability
depends upon five elements of industry structure and how they interact determining the intensity of
the competition within the industry" (Michael Porter, Competitive Strategy: Techniques for
analysing industries and competitors). Included in this chapter is an explanation of the Five Forces
and how they each affect Eurocity.
2.3.1 Rivalry amongst existing firms
Porter described that intense industrial rivalry can lead to higher costs; lower prices and therefore
lower profitability. As there are a large number of competitors with little ability to differentiate their
product, the market can be seen as very competitive and therefore unattractive. However, there are
some compensating factors; such as, an applicant must give his permission to companies who wish
to submit their CV and in return the applicant has to confirm that no other company will submit
them for the position. This means that applicants should not be submitted by numerous

The Timken Company to Acquire Torrington Essay
The Timken Company to Acquire Torrington This memo will examine Timken Company's decision
to acquire Torrington by examining the stand–alone value of Torrington, the synergies of this
acquisition and the effect on Timken's investment grading. Acquiring Torrington seems to fit well
with Timken's long term growing strategy. Torrington and Timken share 80% of their customers but
only overlap 5% in their product offerings. Not only would this allow customers to make Timken a
one stop shop for many of their needs but also according to a survey done by the University of
Michigan, companies that were integrated were more profitable than those who focused on only one
good. Acquiring Torrington would help in their efforts of becoming more ... Show more content on
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All of the cash flows are discounted back to the year of 2002 in the calculation of NPV value. With
the annual cost savings of $80 from 2003 to 2007 and the integration cost of total $130, Timken's
new NPV is calculated to be –$970.42. There is the possibility that Timken can lose its BBB
investment–grade rating. This is due to Timken taking on the $800 million in debt it needs to
purchase Torrington. The change in the company's debt composition will change ratios such as debt–
to–capital which is used to determine the investment–grade rating. Compared to other industrial
firms, Timken shows relatively high sales numbers ($279.4 million) as well EBITDA figures
($275.7 million). According to table 3 (p. 4), only three ratios will change as taking on the $800
million in debt. The first one is EBIT Interest Coverage Ratio, which drops from 2.63 to 0.90 and
investment–rating scale falls from BBB to B. The second ratio is EBITDA Interest Coverage Ratio,
which drops from 4.3 to 3.14 and investment–rating scale falls from BBB to B. The third one is
Total Debt/Capital Ratio, which increases from 43 percent to 67 percent and drives the rating from
BB to B. In conclusion, the $800 million debt has a negative impact on Timken, since it lowers
company's investment–rating scale. If Timken decides to go forward with the acquisition, Timken
should structure the deal with both cash and stock–for–stock offering. Ingersoll–Rand is

The Lincoln Electric Culture Analysis
Lincoln Electric Culture Analysis
Lincoln Electric is a world–renowned manufacturer of welding equipment. The company has
experienced success year over year since the early 1900s. Their success can be attributed to the
unorthodox way in which the company is led and managed.
Early in the company's life an advisory board was created which gave employees a voice that could
be heard by upper management. Soon after the creation of the advisory board, working hours were
reduced and additional benefits were given to employees that included life–insurance policies and
continued educational opportunities.
In 1934 the famous Lincoln bonus plan was initiated which would give employees of the company a
yearly bonus as a percentage of their ... Show more content on Helpwriting.net ...
That both employees and management want to be a part of something great, a part of a team that is
working for the same goal of making their company successful. Lincoln believed that a worker is
worthy of what they earn. If they work hard, they should be paid commensurate with that effort.
When looking at the way in which the Lincoln Company is organized and managed, the first thing
you might notice is that their culture is very people–oriented. Fairness is very important as well as
respect for employees and who they are as human beings. People–oriented companies tend to have
employees that stay with their companies longer than companies with differing cultures. I believe
that due to this culture of valuing employees worker turnover at Lincoln is not an issue.
The organizational structure of Lincoln is informal and there is no organizational chart. Because
employees are treated with such value they have an intrinsic drive to work hard and make their
company successful. This also allows there to be very need for supervision. When employees are
treated with respect and are compensated for their work, the response is to self supervise.
This culture is very different from what you will find in companies today. Today, many leaders and
managers truly believe that employees must be controlled and managed harshly in order to get
results. There is a carrot and stick mentality that is used today to motivate employees. It's either
threaten the employees

ASIC's Investigation of Kleenmaid Group
Research on ASIC's investigation about the continuation of trade by Queensland's sunshine coast
based national importer and distributor of whitegoods, also the operator of Kleenmaid brand of
kitchen appliances, Kleenmaid Group, despite becoming insolvent from March 2008.
The Fact:
Three former directors of national whitegoods distributor Kleenmaid, Andrew Eric Young, Bradley
Wendell Young and Gary Colleyer Armstrong were accused of 20 criminal charges including a $13
million fraud and insolvent trading, following an ASIC investigation. The trio were charged with 18
counts of criminal insolvent trading of debts totalling more than $4 million and a $13 million fraud
committed on Westpac Bank (ASIC 2012).
Gary Armstrong and Andrew Eric ... Show more content on Helpwriting.net ...
(1A) For the purposes of this section, if a company takes action set out in column 2 of the following
table, it incurs a debt at the time set out in column 3.
When debts are incurred | | | | Action of company | When debt is incurred | 1 | paying a dividend |
when the dividend is paid or, if the company has a constitution that provides for the declaration of
dividends, when the dividend is declared | 2 | making a reduction of share capital to which Division
1 of Part 2J.1 applies (other than a reduction that consists only of the cancellation of a share or
shares for no consideration) | when the reduction takes effect | 3 | buying back shares (even if the
consideration is not a sum certain in money) | when the buyback agreement is entered into | 4 |
redeeming redeemable preference shares that are redeemable at its option | when the company
exercises the option |
5 | issuing redeemable preference shares that are redeemable otherwise than at its option | when the
shares are issued | 6 | financially assisting a person to acquire shares (or units of shares) in itself or a
holding company | when the agreement to provide the assistance is entered into or, if there is no
agreement, when the assistance is provided | 7 | entering into an uncommercial transaction (within
the meaning of section 588FB) other than one that a court orders, or a prescribed agency directs, the
company to enter into | when the transaction

Bus Law of Bangladesh
CASE 44 National Office Machines–Motivating
Japanese Salespeople: Straight Salary or Commission?
National Office Machines of Dayton, Ohio, manufacturer of cash registers, electronic data
processing equipment, adding machines, and other small office equipment, recently entered into a
joint venture with Nippon Cash Machines of Tokyo, Japan. Last year,
National Office Machines (NOM) had domestic sales of over $1.4 billion and foreign sales of nearly
$700 million. In addition to the
United States, it operates in most of western Europe, the Mideast, and some parts of the Far East. In
the past, it had no significant sales or sales force in Japan, though the company was represented
there by a small trading company until a few years ago. ... Show more content on Helpwriting.net ...
The tradition of spending a lifetime with a single employer survives today mainly because most
workers like it that way. The very foundations of Japan's management system are based on lifetime
employment, promotion through seniority, and single–company unions. There is little chance of
being fired, pay raises are regular, and there is a strict order of job–protecting seniority.
Japanese workers at larger companies still are protected from outright dismissal by union contracts
and an industrial tradition that some personnel specialists believe has the force of law. Under this
tradition, a worker can be dismissed after an initial trial period only for gross cause, such as theft or
some other major infraction.
As long as the company remains in business, the worker isn't discharged, or even furloughed, simply
because there isn't enough work to be done.
Besides the guarantee of employment for life, the typical Japanese worker receives many fringe
benefits from the company.
Bank loans and mortgages are granted to lifetime employees on the assumption that they will never
lose their jobs and therefore the ability to repay. Just how paternalistic the typical Japanese firm can
be is illustrated by a statement from the Japanese Ministry of
Foreign Affairs that gives the example of A, a male worker who is employed in a fairly
representative company in Tokyo.
To begin with, A lives in a house provided by his company, and the rent he pays is amazingly low
when

Alphabet Swoth and Pestel Analysis
Katarínka
Pestel forces
SWOT Analysis of Alphabet Games
SWOT Analysis Guidelines
Report
Alphabet Games
Obsah A.PESTEL 1 B. SWOT Analysis 2 1.Strenghts 2 2.Weaknesses 3 4.Threats 4 C.SWOT
Analysis Guidelines 6 Index 8 References 9 Books 9 Internet 9 Notes 9
A.PESTEL
Mullins stated that, organisational effectivness and performance depends upon thes sucesfull
management of the opportunities, challanges and risk presented changes in the external enviroment.
PESTEL is an acronym for political, enviromental, socio–cultural, economical and legal external
factors.
There are several PESTEL forces which could affect our company.
Socio–cultural pestel includes distribution of population according different age group, sex, religion,
... Show more content on Helpwriting.net ...
All these factors are considered as a strenght as it makes company stronger and united. Everybody
knows what to do, staff is motivated and willing to work.
Quality
All these factors are reflected on quality of our products and services.
Competitvness, Reputation Alphabet Games can easy compete with other compnies , which regard
us as an equal competitor.
Flexibility
Company is flexible and very well reacts to changes on market.
All these factors help to company's reputation, what attracts customers.
2.Weaknesses
Alphabet Games has also its weaknesses.

Recruting
When new staff is recruited, skills and quality of work is not the priority for getting the job, but
motivation and passion. This could afect the quality of products, harm copmany's reputation and
loosing of customer and financial looses. This issues has to be solved as soon as possible, as the
production and results are the most importatn factors for our company.
Organisational structure
Company has no organisation divison. There is 25 members of staff and 3 leaders, but no Office
manager or at least supervisor. It would be highly usefull if authority would be present in the Office
all the time, to supervise team making sure everything i sup–to–date, paperwork is filled out
properly, procedures followed and that no employee is behind with the work.
Also HR department could be created , which would support staff providing

Judging Abercombie & Fitch for Their Hiring Practices Essay
Looks and first impressions are key points for many things in our lifes. Now a days people are deep
into fashion and everything is about looking presentable and well. This has made clothing
companies compete even more day by day and do everything in their power to attract more people.
To bring more people to the bussiness and sell as much as they can they have been using a method
of prioritizing and aiming to certain group of poeple to sell to. This has lead companies such as
Abercombie & Fitch to be seen as a store with a high profile of racism and discrimination. Aiming
to a natural classic amarican style and to hiring only certain type of people has caused them to be
sued multiple times. Abercombie & Fitch is a private company and there ... Show more content on
Helpwriting.net ...
According to the constitution the company discriminates and excludes a group of people but at the
same time this is a private company and it should be their choice who they hire or not. In my
personal opinion Abercombie & Fitch should not be judged or sued. Companies across the world do
exactly the same thing. I mean, I live in Los Angeles where montly the population is mexican. Some
mexicans like dressing up with boots and big belts, they have a certain look which now people call
"Paisa Look". When I go to the mall there are many "paisa" stores where the people who work there
obviously look mexican and dress up with the look they sell. When I say mexican looking, I mean
dark skined, mustache, the boots, the belts, the Ed Hardy things, the hats and of course their music.
This exact same thing happens in Abercombie & Fitch. The only difference is that caucasians are not
the minority in this country. I find very hypocritical the fact that people judge Abercombie, Hollister,
Express and other stores in that range for who they hire. This is a duble standard and very unfair
way of looking at things. In the article "Going for the look, but risking discrimination" by Steven
Greenhouse; Tom Lenox, Abercombie's communicatons director said: "Brand representatives are
embassadors to the brand. We want to hire brand representatives that will represent the abercombie
& Fitch

Good to Great Essay
Good to Great Book Review
To transform a good company to great company is all manages' dream, but only few of them make
it. To find out the core factors which lead to a good company became a great company is very
difficult, because in different era, different industry companies face different opportunities and
threats. To begin the research for the Good–to–Great study, Jim Collins and his research team
searched for companies that: performed at or below the general stock market for at least fifteen
years; then at a transition point began to pull away from the competition, and sustained returns of at
least 3 times the general market for the next fifteen years. He started with a list of 1,435 companies
and found eleven that met his criteria. ... Show more content on Helpwriting.net ...
In the same time, Wells Fargo recruited talented people into the company without any specific job,
because the CEO believed that these smart people could help company to face and deal with the
future changes and difficulties (Collins, 2001, p.42). Well Fargo is easy to adapt to a changing world
when banking deregulation arrived. Moreover, Wells Fargo went three times higher than general
stock market which the banking fell 59 percent behind. CEO of Wells Fargo, Dick Cooley a level 5
leader, understand three simple truths. First, if you begin with "who," rather than "what," you can
more easily adapt to a changing world. Second, if you have the right people on the bus, there are no
problem to motivate and manage people goes. Right people are self–motivated by the inner drive to
produce the best results, and right people don't need to be tightly managed, they know what they
should or should not do. Third, if you have the wrong people on the bus, you won't get to the place
where you want to go, whatever how hard to motivate and manage them. Right people are the most
important asset in the company. Right people can turn a nearly bankruptcy company to Fortune 500
company.
The third reason why good–to–great companies outperform, is they do not cover up the bad news
(confront the brutal facts). Nobody likes to hear the bad news, but we have to facing it and take
reaction about it. Furthermore all good to great

Sun Painting Company : A Successful Entrepreneur
Sun Painting Company was founded in 1976 by Fred Hollobaugh. At the time that he found the
company he was looking to do something that would allow him to provide for himself and his
family. He had started by going to an apprentice school for painting, after finishing school he
decided to start his own company. Fred had decided that Payson had sufficient market and lacked a
professional painting company that people could rely on.
When interviewing Fred I asked him what he thought made his company so useful? He said, "I had
to treat it like one of my children, the more I paid attention and nourished it the better it would
thrive, leading to a higher success rate." He had also said, "It is very time consuming and can be
overwhelming, but that is what being an entrepreneur is all about, hard work, constant dedication
and taking risk". It was because of the risk that he took that he feels he was able to be such a
successful entrepreneur.
While looking at the different traits that I have learned about through–out the semester, I realized
that many of the traits were either mentioned or gone into depth about during my interaction with
the owner of Sun Painting Company. Such as being a risk taker, being organized, self–motivated,
hard–working and having dedication to the company. Attempting to run a company without some of
the attributes would be difficult and could also prove to be unsuccessful.
When Fred initially started Sun Painting Company he would do residential work and

Traning and Placement Project Report on Asp.Net
CHAPTER 1
1. ABSTRACT
The Campus Recruitment database project has been specially designed to handle the recruitment
needs before the start of recruitment. This project can be considered as a digital diary with many
other features embedded in it. This project is used to keep records of candidate, companies and
colleges and provide other useful information. The main emphasis is given about the candidate
record. In this project we store the all information undergoing at the time of campus recruitment
program .There is mainly three users are company, collage and candidate. company comes in the
collage for recruitment and the collage organize the campus recruitment program for the candidate
.The company contact to the TPO of the ... Show more content on Helpwriting.net ...
FEASIBILITY STUDY
Feasibility reports describe one or more design solutions to a specific problem and determine if the
proposed solution is practical and feasible. Preferably, more than one solution is offered, in which
case the report compares the various designs and determines which option is best. Design and
feasibility reports are essentially the same type of document, differing only in the amount of
emphasis placed on practical and economic viability of the design in comparison with other possible
solutions. A design report, often very similar to an internal proposal, focuses on describing one
specific implementation. A feasibility study, on the other hand, also emphasizes the investigation
and comparison of alternative solutions. Design reports and feasibility reports are crucial for
decision making and product development in almost any technical organization. They document an
engineer's thinking through a solution to a problem, a description of the solution, and the reasons
why that solution should be implemented. Managers need accurate and comprehensive feasibility
and design reports to decide where to commit scarce resources. In addition, an accurate and
comprehensive design report helps in developing other documents, such as formal proposals,
specifications, and work plans.
3.1 OPERATIONAL FEASIBILITY
In this project we are providing the help to the company for selection process and tpo to maintain
the all record which are record the company for

Customer Service And An Organization

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