problems

1. Indian Airlines HR Problems

2. Sabbir Ahmad
142-11-3962

3. Private Players (Competitors)
East West Airlines
NEPC Airlines
Damania Airlines
Kingfisher Airlines

4. Background
• Indian Airlines was established in 1953.
• The Indian Airlines officially merged into Air India
on Feb. 2011.
• It covers 75 destinations(59 within India and 16
abroad)

5. Fahimul Haq
142-11-3968

6. Analysis
Political Factors Economic Factors
Social Factors
Technological
Factors
P.E.S.T

7. Hasan Sikder
142-11-3954

8. Profile
• Indian airlines operates 220 flights everyday.
• Carrying more than 22,000 passengers on its
network.

9. It connects 63 domestic and 19
international stations in 15 countries like
Singapore Colombo Kuwait Bangkok Muscat

10. Farida Hakim
142-11-3980

11. Findings
• They were went for strikes, go slow agitations and
wage negotiation.
• The pilots began the agitation demanding higher
allowances for flying in international sectors.
• They then refused to fly with people re-employed on
a contract basis.

12. sharmin afroz
142-11-3963

13. Recommendation
• It can be seen from case detail presented it is the case
of “Collective Bargaining”
• Introduce variable pay and reduce basic pay which is
purely based on performance.
• IA should introduce some non monetary benefits
which could increase employee satisfaction.