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User Experience & Automation: Two Pillars of a
Successful Modern Marketing Strategy
1
Jyothi Swaroop
CMO
Nylas
Tasia Potasinski
VP of Product Marketing
Nylas
100x ROI
For every $1 invested in UX, businesses can see upwards of $100 in return.
3
marketing MARKETING
$5.44
The average marketing automation ROI is $5.44 per dollar spent.
this century
2020
General Motors
Wal-Mart
Exxon Mobil
Ford Motor Company
GE
Internal Business Machines Corporation
Citigroup
AT&T
Philip Morris Companies
Boeing
2022
Walmart
Amazon
Apple
CVS Health
UnitedHealth Group
Exxon Mobile
Berkshire Hathaway
Alphabet
McKesson
Amerisource Bergen
5
Evolution of the
Where Do I Start?
7
Jane Smith
Title
Company
@Twitter
Jane Smith
Title
Company
@Twitter
Jane Smith
Title
Company
@Twitter
Messaging is the Engine that Powers Everything
8
Clear Messaging Increases Conversions
9
Insert side-by-side image of old and new Nylas website +
conversion rate stats
With an emphasis on messaging and UX, website conversion rates increased by
more than 2.5x quarter over quarter.
10
UX is the Steering Wheel that Guides
Customers Along the Journey
11
Automation is the GPS that helps you
Navigate Efficiently
Three Takeaways
Messaging is the engine that powers everything.
Great UX is usability + emotion.
Automation is NOT all or nothing.
THANK YOU
www.nylas.com
LinkedIn: https://www.linkedin.com/company/nylas
Twitter: https://twitter.com/nylas
YouTube: https://www.youtube.com/c/nylas

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Experience and Automation: Two Pillars of a Successful Modern Marketing Strategy with Nylas

Editor's Notes

  1. https://uxdesign.cc/business-value-of-ux-design-35a8039b4817
  2. https://nucleusresearch.com/research/single/marketing-automation-returns-5-44-for-every-dollar-spent/
  3. https://uxdesign.cc/business-value-of-ux-design-35a8039b4817
  4. DSU to MAU conversion rate Start at the top of the funnel to optimize conversion rate and work your way down
  5. Business metrics that are underperforming or high performing to see how you can make them better. Nylas stats, boom
  6. Messaging is the engine that powers everything Automation starts with identifying business problems and a mix of human and automation Great UX is usability + emotion