13. UNDERSTANDING
OTHERS
IS
THE KEY
TO ENTER
THE HEARRT
AND
OPEN THE MIND.
14. CUSTOMER IS
THE MOST IMPORTANT VISITOR
ON OUR PREMISES.
HE IS NOT DEPENDENT ON US ,
WE ARE DEPENDENT ON HIM.
HE IS NOT AN INTERRUPTION ON
OUR BUSINESS, HE IS PURPOSE OF IT.
HE IS NOT AN OUTSIDER TO OUR
BUSINESS, HE IS PART IF IT.
WE ARE NOT DOING HIM FAVOUR
BY SERVING HIM, HE IS DOING US
A FAVOUR BY GIVING US
AN OPPURTUNITY TO DO SO.
28. GOAL MUST BE
`
“SMART”
1) S-SPECIFIC.
2) M-MEASURABLE.
3) A-ACHIEVABLE.
4) R-REALISTIC.
5) T-TIMEBOUND.
29. SMART MEANS
DOING BETTER THAN BEFORE.
DOING MORE THAN BEFORE.
DOING IT DIFFERENTLY.
“WINNERS DO NOT DO DIFFERENT
THINGS, THEY DO IT DIFFERENTLY”.
(SHIVKHERA)
THUS SMART WORK MEANS
HARD WORK + CREATIVITY
30. Creativity is just another word for “Improvement”.
Creativity is nothing but an idea
to improve some part of your work,
to find
Newer,
Better,
Faster,
Cheaper,
or
Easier
way to accomplish result,
51. THINK LIKE A WINNER
ACT LIKE A WINNER
AND
ENJOY LIKE A WINNER
WISH YOU
ALL THE BEST
52.
53.
54. Have a nice day!!!
R. Ravindra
Kumar
Chief Mentor
UTOPIA’S
MASTER of POSSIBILITIES
Just call on 0091 9726351246 Or
send TEXT ON +919427960310
Email :: ME r.ravindrakumar@licindia.com
rravindrakumar@gmail.com
rravindrakumar@yahoo.com
rravindrakumar@rediffmail.com
Join me @ http://www.ca.linkedin.com/pub/r-ravindra-
kumar-chief-mentor/0/670/107
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