1. R I C H A R D P E D R O Z A
13302 Whisper Palms Way, Apt. 102 Orlando, FL 32828
(929)286-6416• pedrozajr87@yahoo.com
Objective
PROFESSIONAL EXPERIENCE
Cleaning Services Austin, TX 78542 09/2013-03/2015 House Keeping
House Keeper- Home cleaning services providing professionalism from deep cleaning to organizing skills.
▪ Deep cleaning
▪ Organizing areas needed
▪ Making sure all work is finished before time is expired
▪ Developing a trust with the client so more work can be offered.
Hard Rock Cafe New York, NY 10036 01/2011-06/2013 Restaurant/Bar/Cafe
Host/ Supervisor- Attending to customer’s needs while establishing courteous atmosphere:
▪ Sitting and assigning tables
▪ Scheduling reservations
▪ Assisting with planning and coordinating of special events
▪ Training new staff
Pennsylvania SPCA Philadelphia, PA 19134 02/2009-12/2010 Animal Shelter
Adoption Councilor- Finding a suitable home for animals which requires keen understanding of people and pets:
▪ Observing animals to identify behavioral or health problems that need to be addressed
▪ Interviewing prospective pet owners to determine their ability to care and provide a suitable home
environment for the pet
▪ Approving or denying pet adoption
▪ Following up with new pet owners to check that the match is working out
New York Sports Club New York, NY 10016 06/2006-02/2008 Gym
Secretary- Performing routine clerical and organizational tasks
▪ Customer Service
▪ Answering phone calls
▪ Organizing files and handling finances
▪ Monitoring cameras
Aldo Shoe New York, NY 10001• 01/2005-02/2008 Shoe Store
Associate- Establishing a warm and sincere greeting to clients and guiding them in the direction of their interest
▪ Customer Service
▪ Exceptional knowledge of inventory
▪ Maintenance and housekeeping
▪ Visual merchandizing
EDUCATION: High School Diploma, John F. Kennedy High School, Paterson NJ
SKILLS: Fluent in Spanish and English, proficient in Portuguese, knowledge of Microsoft Word, Excel
and Power Point and excellent organizational and interpersonal skills.
To obtain a challenging position that will enable me to grow professionally and intellectually