1. CURRICULUM VITAE
PERSONAL DETAILS - Ali Raza Alihajvry@gmail.com
Residential Address: Royal Residency room No. 37 firdous market Gulberg 3
Lahore Mobile: +92 345 0786109
Date of Birth: 08-july-1993
Nationality: Pakistani
CAREER OBJECTIVE
To gain an understanding of how to provide good customer service and to obtain
knowledge of the day-to-day operations of (service).
EDUCATION HISTORY
2011-2015 BBA (Thesis)
2009-2010 I Com
WORK EXPERIENCE
• Leopard Courier Service (CSR) 5Month
Customer Service Skills________________________________________________
• Understanding the needs of callers.
• To handling annoying customers.
• Knowledge of administrative procedures.
• Can handle criticism, put-downs, arrogance, persistence or patronizing behaviors.
• Able to create a positively memorable service experience.
OTHER SKILLS AND CERTIFICATES
Computer Skills:
• Microsoft XP applications (Word, Excel, Office, PowerPoint, Outlook, Access)
• Diploma of Microsoft Office 3 Month
Language Skills:
• Urdu - Native Tongue)
• Punjabi
•

2. • English -(Basic)
PERSONAL COMPETENCIES
• Ability to work in a fast-paced environment to set deadlines
• Excellent oral and written correspondence
• Having a problem solving attitude
• Enthusiastic self-starter who contributes well to the team
INTERESTS AND ACTIVITIES
• Cricket , Hockey , Football , Tennis
• Watching creative movies and spend time time at Social media
REFEREES
1- Reference will be provided on demand .