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good walking 
is good business 
making massachusetts more walkable
Nothing draws a crowd like a crowd. 
– P.T. Barnum “ ”
15 minutes with WalkBoston 
• who we are / what we do 
• why walkability makes economic sense 
• low-cost strategies for making vibrant pedestrian 
areas with prosperous results
Text 
making massachusetts more walkable
A walkable community is: 
• unique, welcoming and friendly 
• active, varied, with reasons and places to linger
1. why good walking is 
good business
If you want: 
• more potential customers 
• happy, healthy employees 
• higher, stable property values 
• public sector cost savings 
Then make walking: 
• safe for everyone 
• easy and convenient 
• interesting and fun 
• comfortable and inviting
Retailer, homeowner, city official, or CEO — 
walkability helps your entire community grow and prosper
Local businesses 
“ 
....... thrive in densely-built, walkable communities, and 
are more likely to stock local products, supporting other 
local businesses. 
— American Independent Business Alliance, 2003 
”
Attracting & retaining employees 
“ 
Younger workers want to be in walking distance of work, 
restaurants, and shopping; they’re looking for more 
social interaction. 
— CNN/Fortune, 2011 
”
Employer advantages 
• walking keeps workers alert, productive and healthy 
• working in a walkable neighborhood appeals to employees 
• cost of employee-friendly amenities is reduced
Employers & employees 
“ 
Employees can save $16 for every $1 they spend on 
health and wellness, and workplace fitness 
programs have been shown to reduce employer 
health care costs by 20% — 50%. 
— American Heart Association, 2011 
”
Municipal & State budgets 
“ 
If one in ten Massachusetts adults started a regular 
walking program, the state would save $121 million 
in heart disease expenditure annually. 
— MA Department of Public Health, 2008 
”
Public sector savings 
• compact, mixed-use development has lower infrastructure 
costs [roads, sewers, etc] 
• offers independence to seniors, youth and non-drivers
A growing market 
“ 
Nearly half of the U.S. population – 150 million baby 
boomers and their children – may be in the market 
for walkable, transit-oriented neighborhoods with 
smaller homes. 
— Brookings Institution, 2011 
”
Real Estate 
“ 
Real estate values over the next 25 years will rise fastest 
in communities with a compact mix of residential and 
commercial districts in a pedestrian-friendly configuration. 
— Real Estate Research Corp, 2002 
”
A 10-point 
increase in Walk 
Score increases 
commercial 
property values 
by 5% – 8%. 
[University of Arizona & 
Indiana University, 2010] 
Putting a number on property values 
• Walk Score: the new real estate barometer 
• proximity to stores, schools, parks, etc., adds value
Homebuyers 
“ 
Homebuyers will pay a $20,000 to $34,000 premium for 
homes in pedestrian-friendly communities. 
— CEOs for Cities, 2009 
”
Community support 
“ 
Small-scale pedestrian improvements along streets result 
in higher physical activity levels and have high levels of 
public support. 
— Centers for Disease Control, 2011 
”
2. making walkable places
People walk when walking is: 
• safe for everyone 
• interesting and fun 
• comfortable and inviting
safe for everyone
Allow people to get where they need to go 
• streets & sidewalks balance walking, biking, transit, with cars 
• paths and crosswalks are where they are needed
Norwood MA: Once overlooked, the needs of pedestrians on 
both sides of the street are addressed, without needing to 
relocate parking
Make people want to be there 
• signs and crosswalks alert drivers to potential walkers 
• walking surfaces are smooth and well-lit
interesting & enjoyable
Draw people in 
• people want to see and be seen 
• activity outside and inside draws interest and attention
Make people want to be there 
• banners and art contribute to civic pride 
• festive lighting encourages evening activity year-round
Variety 
• varied activities ensure it’s a destination at all times 
• a mix of offices, shops, restaurants and residences makes 
it convenient
comfortable & inviting
Public facilities allow people to stay and linger
Year-round maintenance attracts walkers and shoppers
Separate people from moving cars 
• slow traffic makes it feel safe to walk 
• provide a buffer between the sidewalk and moving traffic
3. how to start
Create an engaging sidewalk experience
Activate storefronts 
• windows should allow people to see into the store 
• transparency of storefronts deters crime
Get and keep visitors’ attention 
• encourage social interaction 
• make it a place they want to return to
Community input 
• use low-cost chalkboards and stickers 
• collect ideas for vacant buildings
Interactive technology 
• free wifi, SCVNGER apps and QR codes encourage people 
to pause and engage 
• audio history projects celebrate community
Start small & build over time
Experiment with pop-up/temporary retail 
• offer short-term permits, low rent, month-to-month leases 
• plan weekly and monthly markets
Test infrastructure changes as pilot projects 
• Times Square’s new pedestrian space 
• only $4,000 was spent on lawn chairs
Use low-cost events to bring people in
Spontaneous Dancing | Boston, MA & Columbus, OH 
• every age and ability can participate 
• little to no preparation needed
ArtPrize | Grand Rapids, MI 
• 100,000 paper airplanes — 20,000 spectators attracted 
• total cost was under $1,000 with many volunteers
Human Dogsled Race | Lowell, MA 
• attracts visitors from around the region 
• treats winter as an asset
Scavenger Hunt | Quincy, MA 
• collaboration attracted new business 
• participants enjoyed fun activities
Take advantage of community resources 
• build partnerships, coalitions and community spirit 
• tap into volunteer, social and business organizations
If you want: 
• more potential customers 
• happy, healthy employees 
• higher, stable property values 
• public sector cost savings 
Then make walking: 
• safe for everyone 
• easy and convenient 
• interesting and fun 
• comfortable and inviting 
summary
WalkBoston can help: 
• provide guidance, speakers, programs, technical assistance 
• create a walking map for your district 
• offer inspiration, resources, success stories: walkboston.org
good walking 
is good business 
617.367.9255 | info@walkboston.org | www.walkboston.org 
making massachusetts more walkable

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RV 2014: Activating Communities with Active Transportation by Wendy Landman

  • 1. good walking is good business making massachusetts more walkable
  • 2. Nothing draws a crowd like a crowd. – P.T. Barnum “ ”
  • 3. 15 minutes with WalkBoston • who we are / what we do • why walkability makes economic sense • low-cost strategies for making vibrant pedestrian areas with prosperous results
  • 5. A walkable community is: • unique, welcoming and friendly • active, varied, with reasons and places to linger
  • 6. 1. why good walking is good business
  • 7. If you want: • more potential customers • happy, healthy employees • higher, stable property values • public sector cost savings Then make walking: • safe for everyone • easy and convenient • interesting and fun • comfortable and inviting
  • 8. Retailer, homeowner, city official, or CEO — walkability helps your entire community grow and prosper
  • 9. Local businesses “ ....... thrive in densely-built, walkable communities, and are more likely to stock local products, supporting other local businesses. — American Independent Business Alliance, 2003 ”
  • 10. Attracting & retaining employees “ Younger workers want to be in walking distance of work, restaurants, and shopping; they’re looking for more social interaction. — CNN/Fortune, 2011 ”
  • 11. Employer advantages • walking keeps workers alert, productive and healthy • working in a walkable neighborhood appeals to employees • cost of employee-friendly amenities is reduced
  • 12. Employers & employees “ Employees can save $16 for every $1 they spend on health and wellness, and workplace fitness programs have been shown to reduce employer health care costs by 20% — 50%. — American Heart Association, 2011 ”
  • 13. Municipal & State budgets “ If one in ten Massachusetts adults started a regular walking program, the state would save $121 million in heart disease expenditure annually. — MA Department of Public Health, 2008 ”
  • 14. Public sector savings • compact, mixed-use development has lower infrastructure costs [roads, sewers, etc] • offers independence to seniors, youth and non-drivers
  • 15. A growing market “ Nearly half of the U.S. population – 150 million baby boomers and their children – may be in the market for walkable, transit-oriented neighborhoods with smaller homes. — Brookings Institution, 2011 ”
  • 16. Real Estate “ Real estate values over the next 25 years will rise fastest in communities with a compact mix of residential and commercial districts in a pedestrian-friendly configuration. — Real Estate Research Corp, 2002 ”
  • 17. A 10-point increase in Walk Score increases commercial property values by 5% – 8%. [University of Arizona & Indiana University, 2010] Putting a number on property values • Walk Score: the new real estate barometer • proximity to stores, schools, parks, etc., adds value
  • 18. Homebuyers “ Homebuyers will pay a $20,000 to $34,000 premium for homes in pedestrian-friendly communities. — CEOs for Cities, 2009 ”
  • 19. Community support “ Small-scale pedestrian improvements along streets result in higher physical activity levels and have high levels of public support. — Centers for Disease Control, 2011 ”
  • 21. People walk when walking is: • safe for everyone • interesting and fun • comfortable and inviting
  • 23. Allow people to get where they need to go • streets & sidewalks balance walking, biking, transit, with cars • paths and crosswalks are where they are needed
  • 24. Norwood MA: Once overlooked, the needs of pedestrians on both sides of the street are addressed, without needing to relocate parking
  • 25. Make people want to be there • signs and crosswalks alert drivers to potential walkers • walking surfaces are smooth and well-lit
  • 27. Draw people in • people want to see and be seen • activity outside and inside draws interest and attention
  • 28. Make people want to be there • banners and art contribute to civic pride • festive lighting encourages evening activity year-round
  • 29. Variety • varied activities ensure it’s a destination at all times • a mix of offices, shops, restaurants and residences makes it convenient
  • 31. Public facilities allow people to stay and linger
  • 32. Year-round maintenance attracts walkers and shoppers
  • 33. Separate people from moving cars • slow traffic makes it feel safe to walk • provide a buffer between the sidewalk and moving traffic
  • 34. 3. how to start
  • 35. Create an engaging sidewalk experience
  • 36. Activate storefronts • windows should allow people to see into the store • transparency of storefronts deters crime
  • 37. Get and keep visitors’ attention • encourage social interaction • make it a place they want to return to
  • 38. Community input • use low-cost chalkboards and stickers • collect ideas for vacant buildings
  • 39. Interactive technology • free wifi, SCVNGER apps and QR codes encourage people to pause and engage • audio history projects celebrate community
  • 40. Start small & build over time
  • 41. Experiment with pop-up/temporary retail • offer short-term permits, low rent, month-to-month leases • plan weekly and monthly markets
  • 42. Test infrastructure changes as pilot projects • Times Square’s new pedestrian space • only $4,000 was spent on lawn chairs
  • 43. Use low-cost events to bring people in
  • 44. Spontaneous Dancing | Boston, MA & Columbus, OH • every age and ability can participate • little to no preparation needed
  • 45. ArtPrize | Grand Rapids, MI • 100,000 paper airplanes — 20,000 spectators attracted • total cost was under $1,000 with many volunteers
  • 46. Human Dogsled Race | Lowell, MA • attracts visitors from around the region • treats winter as an asset
  • 47. Scavenger Hunt | Quincy, MA • collaboration attracted new business • participants enjoyed fun activities
  • 48. Take advantage of community resources • build partnerships, coalitions and community spirit • tap into volunteer, social and business organizations
  • 49. If you want: • more potential customers • happy, healthy employees • higher, stable property values • public sector cost savings Then make walking: • safe for everyone • easy and convenient • interesting and fun • comfortable and inviting summary
  • 50. WalkBoston can help: • provide guidance, speakers, programs, technical assistance • create a walking map for your district • offer inspiration, resources, success stories: walkboston.org
  • 51. good walking is good business 617.367.9255 | info@walkboston.org | www.walkboston.org making massachusetts more walkable